TechValidate Research on NETSCOUT nGeniusONE Platform

57 Charts – Page 1 of 2


NETSCOUT nGeniusONE Platform Customer Research

Energy Co.’s & Utilities reduced MTTR by 50% or more and consider NETSCOUT significantly better for hybrid cloud troubleshooting

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Visibility across NSX-T and VMware Cloud on AWS or Azure
Service monitoring and troubleshooting in hybrid cloud environments
Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Customer Research

NETSCOUT users confirm visibility blind spots in the hybrid cloud can be costly

100% of surveyed organizations say what you can’t see can hurt you

Strongly agree Agree Don't agree

Lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
Fragmented visibility in the hybrid cloud increases the time required to resolve service issues

NETSCOUT nGeniusONE Platform Customer Research

82% of IT professionals reduced MTTR by 50% or more when migrating workloads to the cloud

Used NETSCOUT solutions to enhance user experience with improved service availability, reliability and responsiveness

80 – 100%: 23%
50 – 79 %: 59%
25 – 49%: 18%

NETSCOUT nGeniusONE Platform Customer Research

Customers migrating to the cloud take control of application performance and quickly solve service delivery problems

What are the reasons your organization uses NETSCOUT service assurance solutions for cloud migration?

Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
59%
Protect user productivity by providing visibility and intelligence required to solve problems fast
43%
“Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
43%
Assure the success of data center transformation
29%
Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
22%

NETSCOUT nGeniusONE Platform Customer Research

Over 90% of IT organizations say Visibility Without Borders solves a wide range of cloud migration challenges

Cloud Smarter with NETSCOUT

Strongly Agree Agree Don't Agree

Gaining end-through-end visibility across the cloud, data center, and network edge
Improving user experience in a complex hybrid environment
Detecting service delivery problems and quickly troubleshooting them
Efficiently assuring service performance before, during, and after cloud migration

NETSCOUT nGeniusONE Platform Customer Research

Government agencies reduced MTTR by 50% or more and consider NETSCOUT best-in-class or significantly better for hybrid cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Visibility across NSX-T and VMware Cloud on AWS or Azure
Service monitoring and troubleshooting in hybrid cloud environments
Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Customer Research

Education Institutions reduced MTTR by 50% or more and consider NETSCOUT best-in-class or significantly better for hybrid cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Visibility across NSX-T and VMware Cloud on AWS or Azure
Service monitoring and troubleshooting in hybrid cloud environments

NETSCOUT nGeniusONE Platform Customer Research

Automotive manufacturers reduced MTTR by 50% or more and consider NETSCOUT best-in-class for hybrid cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Visibility across NSX-T and VMware Cloud on AWS or Azure
Service monitoring and troubleshooting in hybrid cloud environments
Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Customer Research

Healthcare organizations reduced MTTR by 25% or more and consider NETSCOUT best-in-class for hybrid cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Service monitoring and troubleshooting in hybrid cloud environments

NETSCOUT nGeniusONE Platform Customer Research

Financial Services and Banks reduce MTTR by 50% or more and consider NETSCOUT significantly better for hybrid cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Service monitoring and troubleshooting in hybrid cloud environments
Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Customer Research

Most companies reduce MTTR by 50% or more and consider NETSCOUT best-in-class or significantly better service assurance solution for cloud

Please rate the value of NETSCOUT performance monitoring and troubleshooting against alternative solutions:

Best in class Significantly better Better Worse

Visibility across NSX-T and VMware Cloud on AWS or Azure
Service monitoring and troubleshooting in hybrid cloud environments
Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

NETSCOUT nGeniusONE Platform Customer Research

The power of NETSCOUT smart data helps Hospitality companies plan migrations and manage risk in hybrid cloud environments

Indicate if you agree with the following statement pertaining to Adaptive Service Intelligence (ASI) technology from NETSCOUT:

Strongly agree Agree Don't agree

Analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud

NETSCOUT nGeniusONE Platform Customer Research

The power of NETSCOUT smart data helps Education Institutions plan migrations and manage risk in hybrid cloud environments

Indicate if you agree with the following statement pertaining to Adaptive Service Intelligence (ASI) technology from NETSCOUT:

Strongly agree Agree Don't agree

Analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud

NETSCOUT nGeniusONE Platform Customer Research

The power of NETSCOUT smart data helps Computer Hardware & Services companies plan migrations and manage risk in hybrid cloud environments

Indicate if you agree with the following statement pertaining to Adaptive Service Intelligence (ASI) technology from NETSCOUT:

Strongly agree Agree Don't agree

Analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud

NETSCOUT nGeniusONE Platform Customer Research

The power of NETSCOUT smart data helps Automotive Manufacturers build services and manage risk in hybrid cloud environments

Indicate if you agree with the following statement pertaining to Adaptive Service Intelligence (ASI) technology from NETSCOUT:

Strongly agree Agree Don't agree

Analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud

NETSCOUT nGeniusONE Platform Customer Research

Healthcare organizations use NETSCOUT service assurance in the hybrid cloud to protect patient experience and enhance staff productivity

Describe the importance of NETSCOUT actionable visibility for hybrid cloud environments:

Extremely important Important Not Important

Discover all service dependencies and quickly troubleshoot application performance issues
Monitor and troubleshoot service performance in real-time from a single pane of glass

NETSCOUT nGeniusONE Platform Customer Research

Energy & Utility companies use NETSCOUT to assure the success of data center transformation

Describe the importance of NETSCOUT actionable visibility for hybrid cloud environments:

Extremely important Important Not Important

Discover all service dependencies and quickly troubleshoot application performance issues
Monitor and troubleshoot service performance in real-time from a single pane of glass

NETSCOUT nGeniusONE Platform Customer Research

Government agencies use NETSCOUT to develop a cloud migration plan and protect user productivity by solving problems fast

Describe the importance of NETSCOUT actionable visibility for hybrid cloud environments:

Extremely important Important Not Important

Discover all service dependencies and quickly troubleshoot application performance issues
Monitor and troubleshoot service performance in real-time from a single pane of glass

NETSCOUT nGeniusONE Platform Customer Research

Banking organizations confirm NETSCOUT reduces MTTR by 50% or more

Describe the importance of NETSCOUT actionable visibility for hybrid cloud environments:

Extremely important Important Not Important

Discover all service dependencies and quickly troubleshoot application performance issues
Monitor and troubleshoot service performance in real-time from a single pane of glass

NETSCOUT nGeniusONE Platform Customer Research

Financial Services organizations confirm NETSCOUT enhances end-user and customer experience

Describe the importance of NETSCOUT actionable visibility for hybrid cloud environments:

Extremely important Important Not Important

Discover all service dependencies and quickly troubleshoot application performance issues
Monitor and troubleshoot service performance in real-time from a single pane of glass

NETSCOUT nGeniusONE Platform Customer Research

88% of enterprises say NETSCOUT service assurance platform for hybrid cloud is very good, outstanding or excellent

Some reasons why NETSCOUT gets high marks:

  • Visibility before, during, post cloud migration
  • Advanced application and network troubleshooting
  • Service dependency discovery
  • Application performance optimization
24%
24%
40%
8%
4%
0%
0%
0%
0%
0%

NETSCOUT nGeniusONE Platform Customer Research

9 out of every 10 companies use the power of NETSCOUT smart data to help them build applications or services and manage risk

Transform packet data into smart data to assure the success of data center transformation, understand application dependencies (“know before go”), and migrate workloads to the cloud with greater speed and agility.

Yes: 88%
No: 12%

NETSCOUT nGeniusONE Platform Customer Research

Enterprises that reduce MTTR by 50% or more strongly agree or agree NETSCOUT solutions help solve cloud migration challenges

How does NETSCOUT help you solve cloud migration challenges?

Strongly Agree Agree Don't Agree
Gaining end-through-end visibility across the cloud, data center, and network edge

55%

45%

0%

Improving user experience in a complex hybrid environment

50%

50%

0%

Detecting service delivery problems and quickly troubleshooting them

59%

41%

0%

Efficiently assuring service performance before, during, and after cloud migration

50%

50%

0%

NETSCOUT solutions Customer Research

Approximately 9 out of every 10 enterprises improve network and service availability with end-to-end visibility in their IT environment

How does the visibility achieved with NETSCOUT solutions benefit your organization?

Improve network and service availability
89%
Greater speed and agility
56%
Early warning into the risks that threaten digital services and assets
54%
Greater collaboration between NetOps, SecOps, and other IT teams
51%
Happier users through actionable insights
41%

NETSCOUT solutions Customer Research

Accelerate deployments of services into cloud environments while assuring application reliability, availability and responsiveness.

Three out of every four IT professionals say they improved visibility by 40% – 50% or more while reducing MTTK by 30% – 39% or more using NETSCOUT solutions

More than 50% 40 – 50% 30 – 39% 20 – 29% 10 – 19% Up to 10%

Improved visibility
Reduced MTTK

NETSCOUT solutions Customer Research

93% of IT professionals say end-to-end visibility needed for timely and precise application performance and security management

Rate the importance of NETSCOUT functionality:

Extremely important Important Not important

Ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
Deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
Actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor Threat Analytics)

NETSCOUT solutions Customer Research

Over 90% of IT organizations say visibility without borders key to reducing business risk

NETSCOUT technologies for on-premises, cloud, and network edge provides:

Strongly agree Agree Don’t agree

An early warning system for IT and SecOps through deep visibility into service stacks
Protection for critical applications and services through consistent performance and security monitoring, at scale

NETSCOUT nGeniusONE Platform Customer Research

More Than 8 Out of Every 10 IT Professionals Choose nGenius First to Tackle New Service Performance and User Experience Problems.

NETSCOUT
83%
Splunk
10%
ExtraHop
0%
Riverbed
0%
Viavi
2%
Other
6%

NETSCOUT nGeniusONE Platform Customer Research

nGenius Allows You to Control Service Quality and Performance When Moving to the Cloud

Top three challenges solved by nGenius service assurance platform

Pervasive visibility: 37%
View interdependencies across entire service stack: 22%
Actionable intelligence: 17%
All other challenges: 24%

NETSCOUT nGeniusONE Platform Customer Research

IT Professionals Use nGenius as the Singular Solution to Optimize Availability, Reliability and Responsiveness of Business Services

nGenius is best in class or significantly better for assuring service and application performance in hybrid cloud and multi-cloud environments

Best in class Significantly better Better Worse

Service assurance (visibility into applications, networks, and interdependencies)
Application assurance (visibility into distributed applications and microservices)
Network assurance (an application-oriented view of network services)



More Research on NETSCOUT nGeniusONE Platform