TechValidate Research on NETSCOUT nGeniusONE Platform

Introduction

This case study of a Global 500 healthcare company is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Healthcare company strongly agrees that NETSCOUT solved cloud migration challenges by:
  • gaining end-thru-end visibility across the cloud, data center, and network edge
  • detecting service delivery problems and quickly troubleshooting them
• The company strongly agrees or agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• Healthcare company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
• Considers the following extremely important or important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rates NETSCOUT performance monitoring and troubleshooting significantly better against alternative solutions:
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a Fortune 500 insurance company is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Insurance Co. strongly agrees that NETSCOUT solved cloud migration challenges by:
  • gaining end-thru-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• The company agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

• NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Protect user productivity by providing visibility and intelligence required to solve problems fast
• Considers the following important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform.

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 25 – 49%.

• Rates NETSCOUT performance monitoring and troubleshooting better or significantly better against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of Salesforce Co is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• The company strongly agrees that NETSCOUT solved cloud migration challenges by:
  • gaining end-through-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• Strongly agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• The large enterprise company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
  • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Assure the success of data center transformation
• Considers the following extremely important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass
• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.

• Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a large educational institution is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Large education institution strongly agrees that NETSCOUT solved cloud migration challenges by:
  • gaining end-through-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• The company strongly agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• Education Institution uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Protect user productivity by providing visibility and intelligence required to solve problems fast
• Considers the following extremely important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass
• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.

• Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of The Toronto-Dominion Bank is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• The Toronto-Dominion Bank agrees that NETSCOUT solved cloud migration challenges by:
  • Gaining end-through-end visibility across the cloud, data center, and network edge
  • Improving user experience in a complex hybrid environment
  • Detecting service delivery problems and quickly troubleshooting them
  • Efficiently assuring service performance before, during, and after cloud migration
• The company agrees with the following statements:
  • Lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • Fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • The most effective method of assuring service delivery across any hybrid cloud

Use Case

• The banking company uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
  • Enhance end-user and customer experience with improved network and service availability, reliability, and responsiveness
  • Protect user productivity by providing visibility and intelligence required to solve problems fast
  • Assure the success of data center transformation
• Considers the following important for hybrid cloud environments:
  • Discover all service dependencies and quickly troubleshoot application performance issues
  • Monitor and troubleshoot service performance in real-time from a single pane of glass
• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 50 – 79%.

• Rates NETSCOUT performance monitoring and troubleshooting significantly better against alternative solutions:
  • Visibility across NSX-T and VMware Cloud on AWS or Azure
  • Service monitoring and troubleshooting in hybrid cloud environments
  • Monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a federal government is based on an October 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the government agency to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Government agency strongly agrees that NETSCOUT solved cloud migration challenges by:
  • gaining end-through-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• The company strongly agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• Federal government agency uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
  • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
  • Enhance end-user and customer experience with improved network and service availability, reliability, and responsiveness
  • Protect user productivity by providing visibility and intelligence required to solve problems fast
  • Assure the success of data center transformation

• Considers the following important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass

• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

Federal government agency achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 50 – 79%.

• Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a large enterprise automotive & transport company is based on a November 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• The company agrees NETSCOUT solved cloud migration challenges by:
  • gaining end-through-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• The company agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• Multinational automotive manufacturer uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
• Considers the following extremely important for hybrid cloud environments:
  • discover all service dependencies and quickly troubleshoot application performance issues
  • monitor and troubleshoot service performance in real-time from a single pane of glass
• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.

• Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • service monitoring and troubleshooting in hybrid cloud environments
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a Fortune 500 Energy company is based on a November 2020 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Manufacturer strongly agrees NETSCOUT solved cloud migration challenges by:
  • gaining end-through-end visibility across the cloud, data center, and network edge
  • improving user experience in a complex hybrid environment
  • detecting service delivery problems and quickly troubleshooting them
  • efficiently assuring service performance before, during, and after cloud migration
• The company strongly agrees with the following statements:
  • lack of visibility into on-prem application dependencies and performance baselines increases the risk of cloud migration
  • fragmented visibility in the hybrid cloud increases the time required to resolve service issues
• The company strongly agrees Adaptive Service Intelligence (ASI) technology from NETSCOUT is used for analyzing traffic data at the source and is:
  • the most effective method of assuring service delivery across any hybrid cloud

Use Case

• Global power manufacturer uses NETSCOUT service assurance solutions for cloud migration for it’s ability to:
  • Lift-and-shift existing applications and migrate them to the cloud with greater speed and agility
  • “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan
  • Enhance end-user and customer experience with improved network and service availability, reliability and responsiveness
  • Protect user productivity by providing visibility and intelligence required to solve problems fast
  • Assure the success of data center transformation
• Considers the following extremely important for hybrid cloud environments:
  • monitor and troubleshoot service performance in real-time from a single pane of glass
• Confirmed that the power of NETSCOUT smart data does help their organization effectively manage risk and build applications or services in hybrid cloud environments.

Results

Global power manufacturer achieved the following results with NETSCOUT nGeniusONE Platform:

• Confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR as part of their organization’s cloud migration by 80 – 100%.

• Rates NETSCOUT performance monitoring and troubleshooting best in class against alternative solutions:
  • visibility across NSX-T and VMware Cloud on AWS or Azure
  • monitoring and troubleshooting VPN services in complex IT environments and protecting end-user experience

Introduction

This case study of a Fortune 500 automotive & transport company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the Fortune 500 automotive company to evaluate and ultimately select NETSCOUT solutions:

• Strongly agrees with the following as it pertains to cloud migration or data center transformation:
  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing
• Strongly agrees or agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the Fortune 500 automotive company uses:

• Achieved the following with NETSCOUT solutions:
  • Greater speed and agility in introducing new services
  • Happy users and customers with improved quality of experience through actionable insights
  • Greater collaboration between NetOps, SecOps, and other IT teams
  • Improved network and service availability
• Rates the following NETSCOUT features extremely important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships with for performance and security management highly valuable:
  • AWS (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

Fortune 500 automotive company achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Get deep insights into service dependencies to assure both security and high-quality customer experience
• Improved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
  • reduced MTTK: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Helping rapidly uncover and resolve security problems without modifying existing workflows
• Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a Global 500 telecommunications services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

• Agrees with the following as it pertains to cloud migration or data center transformation:
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing
• Agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

• Achieved the following with NETSCOUT solutions:
  • Improved network and service availability
• Rates the following NETSCOUT features important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)

Results

The Global Service Provider achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Get deep insights into service dependencies to assure both security and high-quality customer experience
• Improved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
  • reduced MTTK: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
• Agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a large enterprise energy & utilities company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

• Agrees with the following as it pertains to cloud migration or data center transformation:
  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing
• Agrees NETSCOUT helps solve these service assurance challenges by:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

• Achieved the following with NETSCOUT solutions:
  • Greater collaboration between NetOps, SecOps, and other IT teams
  • Improved network and service availability
• Rates the following NETSCOUT features important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
  • AWS (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
• Improved the following with NETSCOUT solutions:
  • improved visibility: 40 – 50%
  • reduced MTTK: 20 – 29%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
• Agrees NETSCOUT’s performance or security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

• Strongly agrees with the following as it pertains to cloud migration or data center transformation:
  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing
• Strongly agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

• Achieved the following with NETSCOUT solutions:
  • Early warning into the risks that threaten digital services and assets
• Rates the following NETSCOUT features important or extremely important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
  • AWS
    (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware
    (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
• Improved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
• Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a state & local government is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the National Government Laboratory to evaluate and ultimately select NETSCOUT solutions:

• Strongly agrees with the following as it pertains to cloud migration or data center transformation:
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
• Strongly agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed organization uses:

• Achieved the following with NETSCOUT solutions:
  • Greater speed and agility in introducing new services
  • Early warning into the risks that threaten digital services and assets
  • Happy users with improved quality of experience through actionable insights
  • Greater collaboration between NetOps, SecOps, and other IT teams
  • Improved network and service availability
• Rates the following NETSCOUT features extremely important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management highly valuable:
  • AWS (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

This National Government Laboratory achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
• Achieved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
  • reduced MTTK: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
• Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of The Kansas City Railway Company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

• Agrees with the following as it pertains to cloud migration or data center transformation:
  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing
• Agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that The Kansas City Railway Company uses:

• Achieved the following with NETSCOUT solutions:
  • Greater speed and agility in introducing new services
  • Happy users with improved quality of experience through actionable insights
• Rates the following NETSCOUT features extremely important or important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management valuable or highly valuable:
  • AWS (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)

Results

The surveyed company achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Get deep insights into service dependencies to assure both security and high-quality customer experience
• Improved the following with NETSCOUT solutions:
  • improved visibility: 30 – 39%
  • reduced MTTK: 40 – 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Helping rapidly uncover and resolve security problems without modifying existing workflows
• Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks and an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a Fortune 500 health care company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT solutions:

• Strongly agrees with the following as it pertains to cloud migration or data center transformation:
  • high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
  • visibility blind spots in the hybrid cloud and multi-cloud increase risk
  • lack of a common situational awareness between IT teams causes finger-pointing:
• Strongly agrees NETSCOUT helps solve these service assurance challenges:
  • gaining end-to-end visibility across the cloud, data center, and network edge
  • optimizing application performance when migrating to the cloud
  • detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

• Achieved the following with NETSCOUT solutions:
  • Greater speed and agility in introducing new services
  • Greater collaboration between NetOps, SecOps, and other IT teams
  • Improved network and service availability
• Rates the following NETSCOUT features extremely important:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnership for performance and security management highly valuable:
  • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

This pharmacy benefits management organization, one of the top three in the United States generating over $100 billion in revenue, achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
• Improved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
  • reduced MTTK: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
• Strongly agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of a large enterprise financial services company is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led this Financial Services behemoth, which closed nearly half a trillion dollars of mortgage volume in five years, to evaluate and ultimately select NETSCOUT solutions:

• high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
• visibility blind spots in the hybrid cloud and multi-cloud increase risk
• lack of a common situational awareness between IT teams causes finger-pointing

Popular Financial Services Company strongly agrees NETSCOUT helps solve these service assurance challenges by:

• gaining end-to-end visibility across the cloud, data center, and network edge
• optimizing application performance when migrating to the cloud
• detecting anomalies and then quickly and efficiently investigating the root cause

Use Case

The key features and functionalities of NETSCOUT solutions that the surveyed company uses:

• Achieved the following with NETSCOUT solutions:
  • greater collaboration between NetOps, SecOps, and other IT teams
  • improved network and service availability
• Rates extremely important the following NETSCOUT features:
  • ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management valuable:
  • AWS (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

One of the largest mortgage lending companies in the United States achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
• Achieved the following with NETSCOUT solutions:
  • improved visibility: more than 50%
  • reduced MTTK: 40 – 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • helping rapidly uncover and resolve security problems without modifying existing workflows
• Agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks provides an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, protects critical applications and services

Introduction

This case study of AAA Michigan is based on a September 2019 survey of NETSCOUT solutions customers by TechValidate, a 3rd-party research service.

Challenges

Agrees with the business challenges concerning cloud migration or data center transformation that led AAA Michigan to evaluate and ultimately select NETSCOUT solutions:

• high volume of disparate data from siloed tools makes it challenging to manage performance and security issues
• visibility blind spots in the hybrid cloud and multi-cloud increase risk
• lack of a common situational awareness between IT teams causes finger-pointing

Use Case

The key features and functionalities of NETSCOUT solutions that the AAA Michigan uses:

• Achieved the following with NETSCOUT solutions:
  • Greater speed and agility in introducing new services
  • Early warning into the risks that threaten digital services and assets
  • Happier users with improved quality of experience through actionable insights
  • Greater collaboration between NetOps, SecOps, and other IT teams
  • Improved network and service availability
• AAA Michigan rates the following NETSCOUT features important or extremely important:
  • Ubiquitous visibility with pervasive instrumentation in the cloud and on-premises (vSTREAM™ and InfiniStreamNG™ software and hardware appliances)
  • Deep application visibility for multi-cloud and data centers (Adaptive Service Intelligence™ technology)
  • Actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security)
• Finds the following NETSCOUT partnerships for performance and security management valuable:
  • AWS
    (advanced technology partnership, marketplace offerings)
  • Microsoft Azure (co-sell partnership, marketplace offerings)
  • VMware
    (advanced technology partnership for NSX and VMware Cloud on AWS)

Results

AAA Michigan achieved the following results with NETSCOUT solutions:

• The packet data that NETSCOUT converts into meaningful information helps their organization:
  • Continuously monitor a variety of availability, reliability, responsiveness and threat metrics
  • Get deep insights into service dependencies to assure both security and high-quality customer experience
• Achieved the following with NETSCOUT solutions:
  • Improved visibility: more than 50%
  • Reduced MTTK: more than 50%
• NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by:
  • Transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale
  • Delivering smarter analytics to intelligently pinpoint data, network, session, and application elements that are causing performance problems
  • Helping rapidly uncover and resolve security problems without modifying existing workflows
• Agrees NETSCOUT’s performance and security monitoring technologies for on-premises, cloud, and network edge provides:
  • deep visibility into service stacks and an early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, and protects critical applications and services

Introduction

This case study of a large enterprise industrial manufacturing company is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Understand current capacity utilization and estimate future needs based on past trends
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • CA
  • Splunk
  • Riverbed
  • Extrahop
  • HP

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: significantly better
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 50-79%
  • Improved service performance: 80-100%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 6-12 months
  • Operational efficiencies: 6-12 months
  • Increased collaboration: 6-12 months

Introduction

This case study of a state & local government is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Gain a situational awareness through service-centric dashboards and a top-down approach

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed organization uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • Splunk
  • Riverbed
  • SolarWinds
  • Gigamon

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: significantly better
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: significantly better
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 25-49%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Operational efficiencies: 3-6 months
  • Increased collaboration: 3-6 months

Introduction

This case study of a large enterprise financial services company is based on a survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the financial services company to evaluate and ultimately select NETSCOUT nGeniusONE Platform.

• Utilized the following NETSCOUT solution features for business continuity:
  • Understand current capacity utilization and estimate future needs based on past trends
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the Financial Services company uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

This large financial services company strongly agrees with the following statements:

• NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications

• This large financial service company has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 50-79%
  • Improved service performance: 50-79%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 6-12 months
  • Operational efficiencies: 6-12 months
  • Support for new business models: 3-6 months

Introduction

This case study of a medium enterprise health care company is based on a July 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Understand current capacity utilization and estimate future needs based on past trends
  • Contextual analysis for applications and digital services
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • CA
  • SolarWinds
  • Extrahop

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: agrees

• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: significantly better
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: significantly better

• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 25-49%
  • Improved service performance: 25-49%

• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 12-18 months
  • Operational efficiencies: 12-18 months
  • Increased collaboration: more than 18 months

Introduction

This case study of U.S. Postal Service is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Automatic discovery of service-delivery components and visualization of all interdependencies
  • Understand current capacity utilization and estimate future needs based on past trends
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Contextual analysis for applications and digital services
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed organization uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • CA
  • Riverbed
  • Niksun
  • HP

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: strongly agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud: best in class
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 80-100%
  • Improved service performance: 80-100%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 0-3 months
  • Operational efficiencies: 0-3 months
  • Support for new business models: 0-3 months
  • Increased collaboration: 0-3 months

Introduction

This case study of Federal Government agency is based on a survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the federal government agency to evaluate and ultimately select NETSCOUT nGeniusONE Platform.

• Utilized the following NETSCOUT solution features for business continuity:
  • Understand current capacity utilization and estimate future needs based on past trends
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the federal government agency uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:

• This federal government agency strongly agrees or agrees with the following statements:
  • NETSCOUT helps measure and manage current IT infrastructure and services
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
• Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud

• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 25-49%
  • Improved service performance: 25-49%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 0-3 months
  • Operational efficiencies: 6-12 months
  • Support for new business models: 6-12 months
  • Increased collaboration: 0-3 months

Introduction

This case study of Fortune 500 Banking Company is based on a survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the banking company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for business continuity:
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the banking company uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Strongly agrees with the following statement:
  • NETSCOUT helps measure and manage current IT infrastructure and services
• Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance
  • nGeniusONE with InfiniStreamNG appliances or vSTREAM for IoT infrastructure (edge, core and cloud)
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by 50-79%
• Rated the following payback period in the following area, when using NETSCOUT solutions:
  • Improved customer experience: 12-18 months

Introduction

This case study of a Fortune 500 health care company is based on a July 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Automatic discovery of service-delivery components and visualization of all interdependencies
  • Understand current capacity utilization and estimate future needs based on past trends
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Contextual analysis for applications and digital services
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.
• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • CA
  • Splunk
  • Riverbed
  • SolarWinds
  • HP

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGenius PULSE for Cloud: best in class
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): significantly better
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 10-24%
  • Improved service performance: 10-24%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 0-3 months
  • Operational efficiencies: 0-3 months
  • Support for new business models: 3-6 months
  • Increased collaboration: 3-6 months

Introduction

This case study of a state & local government is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Contextual analysis for applications and digital services
  • Quickly identify the root cause of service performance problems and anomalous behavior

Results

The surveyed organization achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 10-24%
  • Improved service performance: 10-24%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 6-12 months
  • Operational efficiencies: 6-12 months
  • Increased collaboration: 6-12 months

Introduction

This case study of AAA Michigan is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution feature for Business Assurance:
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

• Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
  • Riverbed
  • Dynatrace
  • Gigamon

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): significantly better
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 50-79%
  • Improved service performance: 50-79%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 12-18 months
  • Operational efficiencies: 6-12 months
  • Support for new business models: 6-12 months
  • Increased collaboration: 6-12 months

Introduction

This case study of a Fortune 500 transportation services company is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Gain a situational awareness through service-centric dashboards and a top-down approach
  • Quickly identify the root cause of service performance problems and anomalous behavior

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: strongly agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: strongly agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: best in class
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: significantly better
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): significantly better
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 10-24%
  • Improved service performance: 10-24%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 0-3 months
  • Operational efficiencies: 0-3 months
  • Support for new business models: 0-3 months
  • Increased collaboration: 6-12 months

Introduction

This case study of Cambia Health Solutions is based on a survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the Cambia Health Solutions to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for business continuity:
  • Automatic discovery of service-delivery components and visualization of all interdependencies
  • Gain a situational awareness through service-centric dashboards and a top-down approach

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the Cambia Health Solutions uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

Cambia Health Solutions achieved the following results with NETSCOUT nGeniusONE Platform:

• Strongly agrees with the following statements:
  • NETSCOUT helps measure and manage current IT infrastructure and services
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
• Rated the following NETSCOUT solutions best in class when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStreamNG appliances or vSTREAM and nGeniusPULSE for Cloud
  • nGeniusONE with physical and virtual InfiniStreamNG appliances or vSTREAM for Virtualization (data center, SDN/NFV)
  • nGeniusONE with InfiniStreamNG appliances or vSTREAM for IoT infrastructure (edge, core and cloud)
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring
• Has reduced business risk associated with new digital services by 50-79%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Operational efficiencies: 3-6 months
  • Increased collaboration: 3-6 months

Introduction

This case study of Comprehensive Health Management is based on an August 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

• Utilized the following NETSCOUT solution features for Business Assurance:
  • Automatic discovery of service-delivery components and visualization of all interdependencies
  • Understand current capacity utilization and estimate future needs based on past trends
  • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

• Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network.

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

• Rated the following statement as:
  • NETSCOUT helps measure and manage current IT infrastructure and services: strongly agrees
  • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications: agrees
  • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT: agrees
• Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
  • nGeniusONE with InfiniStream appliances and TruView Live for Cloud: best in class
  • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): significantly better
  • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: significantly better
  • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
  • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: significantly better
• Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
  • Reduced business risk: 50-79%
  • Improved service performance: 80-100%
• Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
  • Improved customer experience: 6-12 months
  • Operational efficiencies: 6-12 months
  • Support for new business models: 6-12 months
  • Increased collaboration: 6-12 months