TechValidate Research on NETSCOUT nGeniusONE Platform

These pages present data that TechValidate has sourced via direct research with verified customers and users of NETSCOUT nGeniusONE Platform. TechValidate stands behind the authenticity of all published data. Learn more »



498 Customers Surveyed

4,307 Data Points Collected

439 Published TechFacts

33 Published Charts

59 Published Case Studies



Featured Research Collections for NETSCOUT nGeniusONE Platform

Curated collections and slideshows of TechValidate research data on NETSCOUT nGeniusONE Platform.



Selected Research Highlights


Turkcell CAPEX & OPEX Cut with NETSCOUT

Turkcell Iletisim Hizmetleri A.S., the leading Turkish telecom, reduced its CAPEX and OPEX associated with the performance management of their IT infrastructure by 10-24% with NETSCOUT solutions.

Customers Who Reduced CapEx 50-74% Using ASI-Powered NETSCOUT Agree It Gives Holistic View

NETSCOUT’s solutions, powered by Adaptive Service Intelligence (ASI™) technology, offer a unique and holistic view of service dependencies and interrelationships, providing detailed and granular data for problem identification

Agree: 94%
Disagree: 6%

NETSCOUT nGeniusONE Platform Customer Fact

AAA Michigan Achieves Business Goals with NETSCOUT

AAA Michigan strongly agrees that NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications.

NETSCOUT nGeniusONE Platform Customer Research

NETSCOUT ASI Technology Accelerates Digital Transformation

Which approach is most effective for assuring digital initiatives?

Continuous monitoring and real-time analytics of data flowing over the network: 84%
Analysis of disparate and uncorrelated data sources, e.g., logs, NetFlow, SNMP: 8%
Using a multitude of domain-specific tools, e.g., server, network: 5%
Other: 3%

NETSCOUT nGeniusONE Platform Case Study

Fortune 500 Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on a July 2016 survey of NETSCOUT nGeniusONE Platform customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“NETSCOUT solutions enable superior business insights and decision making by harnessing the full power of IP Intelligence.”

“NETSCOUT solutions help solve challenges related to the complexity of managing digital services at scale and high speed of change. In doing so, NETSCOUT provides Business Assurance by effectively collecting, organizing, analyzing and visualizing superior data.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select NETSCOUT nGeniusONE Platform:

  • Utilized the following NETSCOUT solution features for Business Assurance:
    • Understand current capacity utilization and estimate future needs based on past trends
    • Gain a situational awareness through service-centric dashboards and a top-down approach
    • Contextual analysis for applications and digital services
    • Quickly identify the root cause of service performance problems and anomalous behavior

Use Case

The key features and functionalities of NETSCOUT nGeniusONE Platform that the surveyed company uses:

  • Agrees that the approach most effective for assuring digital initiatives is continuous monitoring and real-time analytics of data flowing over the network
  • Evaluated the following vendors before selecting NETSCOUT as a solution to solve critical service assurance challenges in their Digital Enterprise:
    • CA
    • Splunk
    • Riverbed
    • SolarWinds
    • Gigamon
    • HP

Results

The surveyed company achieved the following results with NETSCOUT nGeniusONE Platform:

  • Strongly confirms the following:
    • NETSCOUT helps measure and manage current IT infrastructure and services
    • NETSCOUT helps achieve business goals by continuously measuring the performance of services and infrastructure to identify potential problems and plan for the roll-out of new applications
    • NETSCOUT helps to confidently navigate through changes for one or more of the following: Cloud, Unified Communications, Security, and IoT
  • Rated the following NETSCOUT solutions when compared to alternative solutions for helping to solve service performance problems in their IT infrastructure that use different innovative technologies:
    • nGeniusONE with InfiniStream appliances and nGeniusPULSE for Cloud: best in class
    • nGeniusONE with physical and virtual InfiniStream appliances for Virtualization (data center, SDN/NFV): best in class
    • nGeniusONE UC&C monitors for SIP trunking, Call Servers, Voice and Video Performance: best in class
    • nGeniusONE with InfiniStream appliances for IoT infrastructure (edge, core and cloud): best in class
    • nGeniusONE with ASI technology for Continuous Application Deployment performance monitoring: best in class
  • Has reduced business risk associated with new digital services and improved service performance by gaining holistic visibility with NETSCOUT solutions by the following:
    • Reduced business risk: 50-79%
    • Improved service performance: 50-79%
  • Rated the following payback period in each of the following areas, when using NETSCOUT solutions:
    • Improved customer experience: 3-6 months
    • Operational efficiencies: 3-6 months
    • Support for new business models: 3-6 months

Case Study: Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a May 2015 survey of NetScout customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The NETSCOUT nGeniusONE solution provides us real-time performance views for all our IT services that are critical to our business.”

Challenges

  • Finds that using a single service-oriented performance management platform from NETSCOUT is the most effective in triaging service performance issues.

Use Case

  • Agrees that the top reason for purchasing NETSCOUT solutions is to optimize the performance of their IT services.
  • Considered the following vendors before selecting the NETSCOUT solution to solve critical IT challenges like reducing degradations and outages:
    • Riverbed
    • Network Instruments

Results

  • Agrees that NETSCOUT’s solutions powered by Adaptive Service Intelligence (ASI™) technology offer a unique and holistic view of service dependencies and interrelationships.
  • Accomplished the following to increase ROI in the short term and promote operational excellence in the long term with NETSCOUT:
    • Increased quality of end-user experience
  • Spent the following amounts of time on average in the war room resolving a core service incident before and after NETSCOUT:
    • Before using a NETSCOUT solution: 5-10 hours
    • Using a NETSCOUT solution: Up to 5 hours
  • Reduced the mean time to resolution (MTTR) by an astonishing 90% or greater with NETSCOUT’s proactive service triage compared to an alternative solution.
  • Reduced the capital expenditures associated with performance management of their IT infrastructure by up to 9% with NETSCOUT, thus providing tangible cost savings
  • Improved the following areas by the following rates with NETSCOUT:
    • Improved problem identification: 75-100%
    • Improved service performance management: 75-100%
    • Reduced MTTK: 75-100%
    • Shortened service disruptions: 75-100%
    • Reduced time spent troubleshooting: 75-100%
      • All network performance KPIs improved 75-100%


More to Explore



About NETSCOUT nGeniusONE Platform

The nGeniusONE Service Assurance Platform enables the IT organization to attain rapid and clear insights into service performance across the entire IT infrastructure from the network, application and user community perspective. Quickly triage issues and assure extraordinary service quality from a single platform.

NETSCOUT nGeniusONE Platform Website   NETSCOUT Website