TechValidate Research on nCipher

These pages present data that TechValidate has sourced via direct research with verified customers and users of nCipher. TechValidate stands behind the authenticity of all published data. Learn more »



418 Customers Surveyed

2,552 Data Points Collected

34 Published TechFacts

24 Published Charts



Selected Research Highlights


nCipher Customer Statistic

91% of surveyed organizations rated nShield HSM’s after-purchase Support as better compared to competitors.

91%

nCipher Customer Research

Why do Banking, Financial Services, and Insurance companies choose nShield HSMs?

Q. What factor(s) were the most influential in your buying decision?

nCipher security expertise
54%
Recommendation from a trusted industry colleague
43%
nCipher product and service roadmap
39%
Completeness of offering (support, consultancy, training, product)
32%
Speed of response and knowledge delivered in response to inquiries during the sales process
25%
Insight delivered by nCipher team during initial contact
14%

nCipher Customer Research

Please rate the level to which you agree with the following statements about nCipher Security customer support:

Strongly agree Agree Neither agree nor disagree Disagree
Support engineers are well trained

50%

44%

5%

1%

Support engineers adhere to professional standards of conduct

58%

38%

3%

1%

Support engineers act in my best interest

51%

42%

4%

3%

nCipher Customer Testimonial

How would you describe your experience working with nCipher Security and/or nCipher nShield HSMs?

Easy to use, high performance based on HW, and a professional development support service provided by the nCipher team.

Yoshiya Kaneda, Project Manager, Asia Information System Co., Ltd.



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About nCipher

nCipher Security, a leader in the general purpose hardware security module market, is now an Entrust Datacard company, delivering trust, integrity and control to business critical information and applications.

nCipher Website   nCipher Website