TechValidate Research on Navis

123 Charts – Page 1 of 5


Navis Customer Research

How do Navis software and solutions help you with sustainability efforts in your organization?

Help to optimize driving distances for container handling equipment (CHE)
67%
Help to reduce rehandles, minimizing maintenance windows
63%
Help to reduce truck wait times at the gate and improve truck turn times
59%
Help to reduce vessel wait times and improve vessel turn times
54%
Help optimize berth position to improve yard operations
33%
Help to manage and prevent incidents that could impact the environment
20%
Help to reduce on premise hardware footprint by moving to the cloud
15%
Other
6%

Navis Customer Research

Describe your customers’ approach to sustainability when working with your organization?

They work with partners across the value chain to lower energy consumption
41%
They help us to improve our operation’s sustainability performance
35%
They monitor our operation’s sustainability performance
35%
They integrate sustainability KPI’s in their qualification criteria when selecting their suppliers
24%
Other
11%

Navis Customer Research

What are the biggest challenges you face in your sustainability efforts?

Lack of governmental incentives or regulations to guide sustainability policy
50%
Lack of funding to implement new sustainable practices
39%
Inability to track KPIs that measure impact of operations on environment
22%
Lack of commitment of employees to implement or follow environmental policies
17%
Lack of commitment on part of leadership to pursue environmental initiatives
15%
Other
9%

Navis Customer Research

What are the most impactful ways to improve sustainability in your operations?

Reduce fuel consumption and emissions by reducing wait times for trucks and/or vessels, improve turn times
76%
Improve the efficiency of container handling equipment in yard
66%
Improve the efficiency of container handling in the yard, fewer rehandles
61%
Electrify equipment
58%
Reduce energy consumption in data centers by moving to the cloud
27%

Navis Customer Research

How will sustainability efforts create value for your operations?

Reduce energy costs for greater efficiency
73%
Improve relations with local and regional communities by demonstrating a commitment to protecting the environment
68%
Enable us to attract and/or retain customers
47%
Avoid penalties for missing environmental regulations
46%
Help us to attract and retain employees
27%

Navis Customer Research

What are the reasons for addressing sustainability issues in your operations?

Align with our organization’s goals, mission, values
66%
Comply with environmental regulations
61%
Make a tangible impact on the local and/or global environment
59%
Meet our customers’ expectations
54%
Meet investor expectations
33%
Attract, motivate and retain employees who care about sustainability
31%

Navis Customer Research

How would you describe sustainability/environmental efforts in your organization?

Our mission and vision include sustainability goals
50%
We set targets/goals for sustainability efforts
48%
We have a sustainability strategy, with clear focused priorities
32%
We have key performance indicators for sustainability
30%
We are planning sustainability initiatives for the future (within the next 2 years)
28%
We have no plans or priorities around sustainability at this time
3%
Other
3%

Navis Customer Research

How would you rate sustainability initiatives at your organization?

Excellent: 20%
Good: 66%
Fair: 15%
Poor: 0%

Navis Customer Research

How important is sustainability to your organization?
(To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations.)

Extremely important: 49%
Important: 44%
Somewhat important: 7%
Not very important: 0%
Not at all important: 0%

Navis Customer Research

AI and Machine Learning at Automated Terminals

How important do you think technologies like Artificial Intelligence and Machine Learning will be to improve optimization at automated terminals in the next 3 to 5 years?

Extremely important: 24%
Very important: 37%
Important: 33%
Not very important: 6%

Navis Customer Research

If you were to automate your terminal, how would you prefer to approach the automation project?

I would act as system integrator myself: 29%
I would hire a system integrator: 34%
I would purchase a pre-integrated solution from a single vendor: 37%

Navis Customer Research

Challenges to Implement Automation

What do you believe are the biggest challenges to implement automation at your terminal?

Cost too high
67%
Challenge with labor unions
56%
Lack skills or resources to implement and manage automation
42%
Risks too high
8%
Don’t yet see the value of automation for my terminal
2%

Navis Customer Research

Benefits of Container Terminal Automation

What do you view as the most important benefits to automation?

Increase operational safety
82%
Lower overall terminal operational costs
73%
Better operational control and consistency
69%
Increase operational productivity
63%
Lower labor costs
57%
Improve data quality and business intelligence
51%
Improve customer experience
39%
Lower emissions
37%
Overcome challenge of labor scarcity
20%

Navis Customer Research

Automation and Cost Reduction

By how much do you believe automation could reduce operational costs at your terminal?

More than 50%: 10%
26-50%: 32%
16-25%: 28%
6-15%: 22%
0-5%: 8%

Navis Customer Research

Automation and Operational Productivity

By how much do you believe automation could increase operational productivity at your terminal?

More than 50%: 6%
26-50%: 24%
16-25%: 40%
6-15%: 10%
0-5%: 20%

Navis Customer Research

What plans do you have to automate your terminal? (Select all that apply)

We already have process automation at our terminal (eg, gate automation, OCR, RFID)
52%
We are investigating process automation at our terminal
52%
We are investigating retrofitting existing equipment to make it automated
36%
We are investigating buying automated equipment at our terminal
34%
We already have automated equipment at our terminal
16%
We have no plans to automate any equipment or processes at our terminal
10%

Navis Customer Research

What container handling equipment do you use on your terminal?

Manned Trucks
74%
Manned RTGs
60%
Top handlers or reach stackers
60%
Manned Rail Cranes
30%
Automated RMGs/Automated Stacking Cranes
18%
Manned Straddle Carriers
16%
Manned Shuttle Carriers
12%
Manned RMGs
12%
Automated Guided Vehicles
6%
Automated Straddle Carriers
4%
Automated Shuttle Carriers
4%
Automated Rail Cranes
4%
Automated RTGs
2%

Navis Customer Research

Describe your terminal.

Brownfield terminal with plans for equipment automation: 34%
Brownfield terminal with some level of equipment automation: 30%
Brownfield terminal with no plans for equipment automation: 18%
New greenfield terminal with some level of equipment automation: 6%
New greenfield terminal with no plans for equipment automation: 4%
New greenfield terminal with plans for equipment automation: 2%
Other: 6%

Navis Customer Research

What is the annual throughput at your terminal (or projected throughput if new terminal)?

Under 250,000 TEUs: 12%
250,001 to 500,000 TEUs: 20%
500,001 to 1 million TEUs: 14%
1-2 million TEUs: 16%
2-4 million TEUs: 30%
Over 4 million TEUs: 8%

Navis Customer Research

Importance of Container Terminal Automation

How important will it be for terminals to automate (full automation, equipment automation or process automation) to stay competitive in the next 3 to 5 years?

Extremely important: 24%
Very important: 46%
Important: 24%
Not very important: 6%

Navis Customer Research

Leveraging Managed Services for IT Operations

Do you agree with any of the following statements?

Strongly agree Agree Slightly agree Disagree

IT team should focus on providing strategic value to the terminal rather than just supporting the basics
You could do more faster if you looked to a 3rd party to deliver the basics
Your IT team can comfortably flex to meet the demands of the business
Availability of IT staff holds back IT Plan
Moving to the cloud is a trigger for looking at how you manage your IT platform

Navis Customer Research

Managed Services

Which elements are you most likely to use Managed Services for support?

Monitoring and Diagnostics
55%
N4 Upgrade Testing
53%
Application Maintenance
34%
N4 Extensions Maintenance
34%
Database Services
29%
EDI Services
26%

Navis Customer Research

EDI Administration

How much time do you spend managing and administering EDI at your terminal?

Less than 5 hours a month: 19%
5 hours a week or less: 27%
15 hours a week or less: 22%
16-25 hours a week or less: 12%
26-40 hours a week: 12%
40 hours per week or more: 8%

Navis Customer Research

EDI Monitoring

How important is effective monitoring and troubleshooting of incoming and outgoing EDI to the functioning of your terminal?

Mission critical: 41%
Very important: 51%
Important: 6%
Somewhat important: 0%
Not important: 2%

Navis Customer Research

Database Management

How important is the health of your N4 and other databases to the functioning of your terminal?

Mission critical: 76%
Very important: 22%
Important: 1%
Somewhat important: 0%
Not important: 0%

Navis Customer Research

Test Automation

Have you automated your tests?

Yes, all of them: 5%
Yes, some of them: 33%
No: 62%

Navis Customer Research

Testing for N4 Upgrades

When upgrading, how many hours do you spend testing to prepare for the upgrade?

Less than 10 hours: 5%
10-50 hours: 17%
50-100 hours: 20%
100-200 hours: 21%
Over 200 hours: 38%

Navis Customer Research

How important is the health of your N4 infrastructure to the overall health of your terminal?

Mission critical: 74%
Very important: 20%
Important: 6%
Somewhat important: 0%
Not important: 0%

Navis Customer Research

If you were to implement (or are in the process of implementing) Artificial Intelligence at your terminal, who would you prefer to approach the AI project?

Navis/TOS provider: 48%
Third party company specializing in Artificial Intelligence: 38%
Internal resources (in house): 2%
Other: 12%

Navis Customer Research

Artificial Intelligence Investments for Automated and Semi-Automated Terminals

How do you expect your level of investment in AI at your terminal to change in the next 1-3 years?

Decrease: 5%
Stay the same: 5%
1 to 5% increase: 16%
6 to 15% increase: 21%
16 to 25% increase: 5%
26 to 50% increase: 21%
51 to 75% increase: 16%
76 to 100% increase: 5%
More than 100% increase: 5%



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