TechValidate Research on Navis

114 Charts – Page 1 of 4


Navis Customer Research

AI and Machine Learning at Automated Terminals

How important do you think technologies like Artificial Intelligence and Machine Learning will be to improve optimization at automated terminals in the next 3 to 5 years?

Extremely important: 24%
Very important: 37%
Important: 33%
Not very important: 6%

Navis Customer Research

If you were to automate your terminal, how would you prefer to approach the automation project?

I would act as system integrator myself: 29%
I would hire a system integrator: 34%
I would purchase a pre-integrated solution from a single vendor: 37%

Navis Customer Research

Challenges to Implement Automation

What do you believe are the biggest challenges to implement automation at your terminal?

Cost too high
67%
Challenge with labor unions
56%
Lack skills or resources to implement and manage automation
42%
Risks too high
8%
Don’t yet see the value of automation for my terminal
2%

Navis Customer Research

Benefits of Container Terminal Automation

What do you view as the most important benefits to automation?

Increase operational safety
82%
Lower overall terminal operational costs
73%
Better operational control and consistency
69%
Increase operational productivity
63%
Lower labor costs
57%
Improve data quality and business intelligence
51%
Improve customer experience
39%
Lower emissions
37%
Overcome challenge of labor scarcity
20%

Navis Customer Research

Automation and Cost Reduction

By how much do you believe automation could reduce operational costs at your terminal?

More than 50%: 10%
26-50%: 32%
16-25%: 28%
6-15%: 22%
0-5%: 8%

Navis Customer Research

Automation and Operational Productivity

By how much do you believe automation could increase operational productivity at your terminal?

More than 50%: 6%
26-50%: 24%
16-25%: 40%
6-15%: 10%
0-5%: 20%

Navis Customer Research

What plans do you have to automate your terminal? (Select all that apply)

We already have process automation at our terminal (eg, gate automation, OCR, RFID)
52%
We are investigating process automation at our terminal
52%
We are investigating retrofitting existing equipment to make it automated
36%
We are investigating buying automated equipment at our terminal
34%
We already have automated equipment at our terminal
16%
We have no plans to automate any equipment or processes at our terminal
10%

Navis Customer Research

What container handling equipment do you use on your terminal?

Manned Trucks
74%
Manned RTGs
60%
Top handlers or reach stackers
60%
Manned Rail Cranes
30%
Automated RMGs/Automated Stacking Cranes
18%
Manned Straddle Carriers
16%
Manned Shuttle Carriers
12%
Manned RMGs
12%
Automated Guided Vehicles
6%
Automated Straddle Carriers
4%
Automated Shuttle Carriers
4%
Automated Rail Cranes
4%
Automated RTGs
2%

Navis Customer Research

Describe your terminal.

Brownfield terminal with plans for equipment automation: 34%
Brownfield terminal with some level of equipment automation: 30%
Brownfield terminal with no plans for equipment automation: 18%
New greenfield terminal with some level of equipment automation: 6%
New greenfield terminal with no plans for equipment automation: 4%
New greenfield terminal with plans for equipment automation: 2%
Other: 6%

Navis Customer Research

What is the annual throughput at your terminal (or projected throughput if new terminal)?

Under 250,000 TEUs: 12%
250,001 to 500,000 TEUs: 20%
500,001 to 1 million TEUs: 14%
1-2 million TEUs: 16%
2-4 million TEUs: 30%
Over 4 million TEUs: 8%

Navis Customer Research

Importance of Container Terminal Automation

How important will it be for terminals to automate (full automation, equipment automation or process automation) to stay competitive in the next 3 to 5 years?

Extremely important: 24%
Very important: 46%
Important: 24%
Not very important: 6%

Navis Customer Research

Leveraging Managed Services for IT Operations

Do you agree with any of the following statements?

Strongly agree Agree Slightly agree Disagree

IT team should focus on providing strategic value to the terminal rather than just supporting the basics
You could do more faster if you looked to a 3rd party to deliver the basics
Your IT team can comfortably flex to meet the demands of the business
Availability of IT staff holds back IT Plan
Moving to the cloud is a trigger for looking at how you manage your IT platform

Navis Customer Research

Managed Services

Which elements are you most likely to use Managed Services for support?

Monitoring and Diagnostics
55%
N4 Upgrade Testing
53%
Application Maintenance
34%
N4 Extensions Maintenance
34%
Database Services
29%
EDI Services
26%

Navis Customer Research

EDI Administration

How much time do you spend managing and administering EDI at your terminal?

Less than 5 hours a month: 19%
5 hours a week or less: 27%
15 hours a week or less: 22%
16-25 hours a week or less: 12%
26-40 hours a week: 12%
40 hours per week or more: 8%

Navis Customer Research

EDI Monitoring

How important is effective monitoring and troubleshooting of incoming and outgoing EDI to the functioning of your terminal?

Mission critical: 41%
Very important: 51%
Important: 6%
Somewhat important: 0%
Not important: 2%

Navis Customer Research

Database Management

How important is the health of your N4 and other databases to the functioning of your terminal?

Mission critical: 76%
Very important: 22%
Important: 1%
Somewhat important: 0%
Not important: 0%

Navis Customer Research

Test Automation

Have you automated your tests?

Yes, all of them: 5%
Yes, some of them: 33%
No: 62%

Navis Customer Research

Testing for N4 Upgrades

When upgrading, how many hours do you spend testing to prepare for the upgrade?

Less than 10 hours: 5%
10-50 hours: 17%
50-100 hours: 20%
100-200 hours: 21%
Over 200 hours: 38%

Navis Customer Research

How important is the health of your N4 infrastructure to the overall health of your terminal?

Mission critical: 74%
Very important: 20%
Important: 6%
Somewhat important: 0%
Not important: 0%

Navis Customer Research

If you were to implement (or are in the process of implementing) Artificial Intelligence at your terminal, who would you prefer to approach the AI project?

Navis/TOS provider: 48%
Third party company specializing in Artificial Intelligence: 38%
Internal resources (in house): 2%
Other: 12%

Navis Customer Research

Artificial Intelligence Investments for Automated and Semi-Automated Terminals

How do you expect your level of investment in AI at your terminal to change in the next 1-3 years?

Decrease: 5%
Stay the same: 5%
1 to 5% increase: 16%
6 to 15% increase: 21%
16 to 25% increase: 5%
26 to 50% increase: 21%
51 to 75% increase: 16%
76 to 100% increase: 5%
More than 100% increase: 5%

Navis Customer Research

Investment in Artificial Intelligence

How do you expect your level of investment in AI at your terminal to change in the next 1-3 years?

Decrease
2%
Stay the same
15%
1 to 5% increase
21%
6 to 15% increase
21%
16 to 25% increase
15%
26 to 50% increase
10%
51 to 75% increase
8%
76 to 100% increase
4%
More than 100% increase
4%

Navis Customer Research

Implementing AI at Container Terminals

What phase are you in for implementing Artificial Intelligence at your terminal?

Learning or piloting phase: 56%
No plans to use AI at our terminal: 28%
Have deployed some AI into terminal operations: 11%
Have deployed a high level of AI into terminal operations: 0%
Other: 6%

Navis Customer Research

Challenges to Achieving Benefits of AI

What do you see are the biggest challenges to achieving benefits of AI at your terminal?

Available skills on AI technology
68%
Data quality
57%
Relevant use cases with business benefit
34%
Data availability
30%
Other
14%

Navis Customer Research

Automated Decision Making and Productivity Improvements

By how many moves do you anticipate Automated Decision Making could increase productivity at your terminal?

None: 2%
1 to 2 moves/hour: 20%
3 to 4 moves/hour: 36%
5 to 6 moves/hour: 39%
7 to 8 moves/hour: 0%
9 to 10 moves/hour: 0%
More than 10 moves/hour: 2%

Navis Customer Research

Importance of Automated Decision Making for Automated and Semi-Automated Terminals

How important do you think Automated Decision Making will be in the next wave of innovation for terminal operations?

Extremely important: 50%
Very important: 38%
Moderately important: 8%
Not very important: 0%
Not at all important: 4%

Navis Customer Research

Benefits of Automated Decision Making

What do you see as the most important benefits of Automated Decision Making in terminal operations?

Improve consistency of operations
86%
Improve equipment utilization
86%
Help my team work smarter and faster
60%
Improve safety of operations
47%
Better manage billable events at the terminal to increase revenues
33%
Improve environmental regulation compliance
12%
Other
11%

Navis Customer Research

AI and Automated Decision Making

Which decisions do you think could be automated at your terminal with the help of AI?

Container Handling Equipment (CHE) assignments
81%
Decking
81%
Action recommendation, such as replanning, CHE range updating, work queue activation
69%
Gate volume prediction
59%
Vessel stowage
52%
Timing of housekeeping
50%
Operational exception notification
40%
Operational exception prediction
34%
Berth scheduling
33%
Other
12%

Navis Customer Research

Importance of Automated Decision Making

How important do you think Automated Decision Making will be in the next wave of innovation for terminal operations?

Extremely important: 39%
Very important: 49%
Moderately important: 10%
Not at all important: 2%

Navis Customer Research

Automaton and Cost Reduction – Terminals Over 1M TEU Throughput

By how much do you believe automation could reduce operational costs at your terminal?

100% or more: 3%
76-99%: 3%
51-75%: 14%
26-50%: 32%
16-25%: 32%
6-15%: 11%
0-5%: 5%



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