TechValidate Research on Navis

Small Terminal Operator in Asia Improves Gate, Vessel Operations with Navis N4


This case study of a small business transportation services company is based on a December 2013 survey of Navis N4 terminal operating system customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“N4 supports us quite well in vessel operation, gate operation, billing and others such as edi reports.”


  • Solved for the following challenges with Navis N4:
    • Quay crane productivity and vessel turn time
    • Equipment utilization in the yard
    • Efficiency with gate processes
    • Inventory management
    • Event monitoring
    • Reporting
    • Billing

Use Case

  • Rates the following N4 capabilities, as they compare to competitors:
    • reliability: somewhat superior
    • scalability: somewhat superior
    • performance potential: somewhat superior
    • technology platform: somewhat superior
    • company expertise: somewhat superior


  • Moved to Navis N4 for the following reasons:
    • To update to a more modern platform
    • To better optimize operations
    • To prepare for or implement automated equipment or operational processes
    • To support changing business requirements
    • To improve competitive advantages
    • To improve ROI potential
  • Increased the productivity of their IT staff by > 75% with Navis N4.
  • Increased gate operational productivity by > 75% with Navis N4.
  • Productivity of their yard operation increased by >75% with Navis N4.
  • Improved the productivity of their vessel load and discharge operation by > 75% with Navis N4.

About This Data

This data was sourced directly from verified users of Navis by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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