TechValidate Research on Navis

73 Case Studies – Page 1 of 3


Navis Case Study

TecPlata S.A.

Introduction

This case study of TecPlata S.A. is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

“The biggest contribution N4 has made to terminal operations has been to provide the possibility to integrate process automation and to enable full efficiency of equipment.”

Challenges

The business challenges that led TecPlata S.A. to evaluate and ultimately select Navis:

  • TecPlata S.A. found the following to be their biggest operational challenges:
    • Reducing operational costs
    • Training of personnel on new technologies
  • Chose Navis N4 TOS for the following reasons:
    • To optimize operational processes
    • To prepare for, or support automated equipment and processes

Use Case

The key features and functionalities of Navis that TecPlata S.A. uses:

  • Would describe their terminal operations in the following ways:
    • Semi-automated
    • Rubber Tyred Gantry Cranes
  • Has been using N4 for 1 – 4 years.
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • PrimeRoute
    • Expert Decking

Results

TecPlata S.A. achieved the following results with Navis:

  • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Gained better monitoring tools to improve operations
    • Improved support for automated operations
  • Estimates a 15-24% reduction of operating costs since using N4.
  • Has lowered their costs in the following areas as a result of using N4:
    • Yard operations
    • Vessel operations
  • Rates their level of improvement as follows in each of the corresponding areas:
    • Yard productivity: up to 10%
    • Vessel load productivity: up to 10%
    • IT staff productivity: 25%-49%
    • Safety: 25%-49%

Navis Case Study

Terminales Portuarios Euroandinos Paita S.A.

Introduction

This case study of Terminales Portuarios Euroandinos Paita S.A. is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

“N4 provides us with an integrated environment for our terminal operations. This has enabled us to improve our level of efficiency, effectiveness in the processes of business development, integrate standards of information exchange worldwide, and facilitate the availability of the same with shipping lines companies or customs.”

Challenges

  • Found the following to be their biggest operational challenges:
    • Optimizing operations to improve productivity
    • Reducing operational costs
    • Improving vessel planning and coordination with carriers and shippers
    • Training of personnel on new technologies
  • Chose Navis N4 TOS for the following reasons:
    • To optimize operational processes
    • To more easily integrate with third party technologies
    • To have the ability to tailor the TOS to meet operational requirements

Use Case

  • Would describe their terminal operations in the following way:
  • Semi-automated
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • Automated Equipment Schedulers
    • The Crane Team Application
    • Has been using N4 for less than 1 year.

Results

  • Has been able to optimize their operations in the following ways since using N4:
  • Improved equipment utilization
  • Has more efficient gate operations with faster truck turn times
  • Gained better monitoring tools to improve operations
  • Improved yard planning
  • Enabled more stable operations
  • Has lowered their costs in the following areas as a result of using N4:
    • Yard planning
    • Yard operations
    • Vessel operations
    • Gate efficiency
  • Rates their level of improvement as follows in each of the corresponding areas:
    • Gate productivity: 25%-49%
    • Yard productivity: 50%-74%
    • Vessel load productivity: 25%-49%
    • IT staff productivity: 50%-74%
    • Safety: 50%-74%
    • Reporting quality: 10%-24%
  • Navis Case Study

    Virginia International Terminals, Inc.

    Introduction

    This case study of Virginia International Terminals, Inc. is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “Navis provides a reliable TOS platform that has excellent support and stability for day to day operations.”

    Challenges

    • VIT found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Handling larger ships and more TEU efficiently
      • Improving truck turn times
      • Improving rail operations
      • Training of personnel on new technologies
    • Chose Navis N4 TOS for the following reasons:
      • To optimize operational processes
      • To prepare for, or support automated equipment and processes
      • To have the ability to tailor the TOS to meet operational requirements
      • To standardize operations across multiple sites

    Use Case

    • Would describe their terminal operations in the following ways:
    • Semi-automated
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • PrimeRoute
    • Expert Decking
    • Vessel Autostow
    • The Business Intelligence Portal
    • Automated Equipment Schedulers
    • Has been using N4 for 5 – 7 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Has more efficient gate operations with faster truck turn times
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved support for automated operations
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 25%-49%
      • Rail productivity: up to 10%
      • Yard productivity: 10%-24%
      • Vessel load productivity: up to 10%
      • IT staff productivity: up to 10%
      • Safety: 10%-24%
      • Reporting quality: 50%-74%
    • Estimates a 5-14% reduction of operating costs since using N4.

    Navis Case Study

    Puerto Central S.A.

    Introduction

    This case study of Puerto Central S.A. is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 helped the newcomer (us), gain market share in a short period of time against two other terminals that have been in operations for 17 years.”

    Challenges

    • Puerto Central S.A. found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Handling larger ships and more TEU efficiently
      • Improving yard operations
      • Training of personnel on new technologies
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To scale as operations grow
      • To compete with well stablished competitors

    Use Case

    • Would describe their terminal operations in the following ways:
    • Rubber Tyred Gantry Cranes
  • Finds the following N4 feature to be most valuable in managing their terminal’s operations:
    • Billing
    • Has been using N4 for 1 – 4 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Has more efficient gate operations with faster truck turn times
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
  • Has lowered their costs in the following areas as a result of using N4:
    • Yard operations
    • Vessel operations
    • Gate efficiency
  • Rates their level of improvement as follows in each of the corresponding areas:
    • Gate productivity: 25%-49%
    • Yard productivity: 25%-49%
    • Vessel load productivity: 50%-74%
    • Safety: 25%-49%
    • Reporting quality: 10%-24%
  • Navis Case Study

    Haifa Port

    Introduction

    This case study of Haifa Port is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “The biggest contribution N4 has made to our terminal operations is supporting business growth and customer satisfaction due to improved operational services & transparency.”

    Challenges

    • Haifa Port found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Reducing operational costs
      • Handling larger ships and more TEU efficiently
      • Improving yard operations
      • Improving rail operations
      • Improving vessel planning and coordination with carriers and shippers
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To more easily integrate with third party technologies
      • To have the ability to tailor the TOS to meet operational requirements
      • To standardize operations across multiple sites
      • To scale as operations grow

    Use Case

    • Would describe their terminal operations in the following way:
      • RMG + RS + side lifters(mty) – non automated
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • PrimeRoute
      • Expert Decking
      • Vessel Autostow
      • Has been using N4 for 5 – 7 years.

    Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Has more efficient gate operations with faster truck turn times
    • Has more efficient rail operations
    • Gained better visibility and reporting to improve customer service
    • Improved yard planning
    • Enabled more stable operations
    • Estimates a 15-24% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Crane assignment
      • Yard planning
      • Yard operations
      • Mega vessel handling
      • Vessel operations
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: up to 10%
      • Rail productivity: up to 10%
      • Yard productivity: 25%-49%
      • Vessel load productivity: 10%-24%
      • Safety: up to 10%
      • Reporting quality: 25%-49%

    Navis Case Study

    ICTSI Contecon Manzanillo

    Introduction

    This case study of ICTSI – Contecon Manzanillo is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “It is easy to integrate N4 with other systems.”

    Challenges

    • ICTSI – Contecon Manzanillo found the following to be their biggest operational challenge:
      • Optimizing operations to improve productivity

    Use Case

    • Would describe their terminal operations in the following way:
    • Semi-automated
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • PrimeRoute
    • Expert Decking
    • The Business Intelligence Portal
    • Has been using N4 for 1 – 4 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improve equipment utilization
    • Gained better monitoring tools to improve operations
    • Improved support for automated operations
    • Improved yard planning
    • Enabled more stable operations
  • Has lowered their costs in the following areas as a result of using N4:
    • Crane assignment
    • Vessel operations
    • Gate efficiency
    • Monitoring and reporting
  • Rates their level of improvement as follows in each of the corresponding areas:
    • Gate productivity: 50%-74%
    • Rail productivity: 10%-24%
    • Yard productivity: 25%-49%
    • Vessel load productivity: 25%-49%
    • IT staff productivity: 25%-49%
    • Safety: up to 10%
    • Reporting quality: 10%-24%
  • Navis Case Study

    Puerto Central S.A.

    Introduction

    This case study of Puerto Central S.A. is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “For a greenfield terminal, N4 integrates best practices from across the world. N4 is the solution to use, as it makes relations with the shippings lines easy.”

    Challenges

    *Puerto Central found the following to be their biggest operational challenges:

    • Optimizing operations to improve productivity
    • Reducing operational costs
    • Improving yard operations
  • Chose Navis N4 TOS for the following reasons:
    • To optimize operational processes
    • To more easily integrate with third party technologies
  • Use Case

    • Would describe their terminal operations in the following way:
    • Rubber Tyred Gantry Cranes
    • Has been using N4 for 1 – 4 years.

    Results

    • Lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations
      • Vessel operations
      • Gate efficiency
    • Rates their level of improvement to be 25% or greater in the corresponding areas:
      • Gate productivity
      • Yard productivity
      • Vessel load productivity

    Navis Case Study

    University Hospital Dock

    Introduction

    This case study of University Hospital Dock is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 helped me to become a better planner and to improve organizational processes with other systems. N4 has also helped our terminal increase productivity with high quality.”

    Challenges

    • University Hospital Dock found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Improving truck turn times
      • Improving rail operations
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To have the ability to tailor the TOS to meet operational requirements
      • To scale as operations grow

    Use Case

    • Would describe their terminal operations in the following ways:
    • Straddle Carriers
    • Rich Stacker
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • PrimeRoute
    • Automated Equipment Schedulers
    • The Crane Team Application
  • Has been using N4 for 5 – 7 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Has more efficient gate operations with faster truck turn times
    • Has more efficient rail operations
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
  • Estimates a 25-49% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Truck/straddle pooling
      • Yard planning
      • Yard operations
      • Rail operations
      • Gate efficiency
      • Monitoring and reporting
      • Order processing
    • Rates their level of improvement to be 75% or greater for each of the corresponding areas:
      • Gate productivity
      • Rail productivity
      • Yard productivity
      • IT staff productivity
      • Safety
      • Reporting quality
  • Navis Case Study

    Davao International Container Terminal, Inc.

    Introduction

    This case study of Davao International Container Terminal is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    Challenges

    DICT found the following to be their biggest operational challenges:

    • Optimizing operations to improve productivity
    • Reducing operational costs
    • Handling larger ships and more TEU efficiently
    • Improving truck turn times
    • Improving yard operations
    • Improving vessel planning and coordination with carriers and shippers
  • Chose Navis N4 TOS for the following reasons:
    • Gain operational visibility
    • Optimize operational processes
    • Prepare for, or support automated equipment and processes
    • Have the ability to tailor the TOS to meet operational requirements
    • Scale as operations grow
  • Use Case

    • Would describe their terminal operations in the following ways:
    • Semi-automated
    • Rubber Tyred Gantry Cranes
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • Vessel Autostow
    • Automated Equipment Schedulers
    • The Crane Team Application
  • *Has been using N4 for 1 – 4 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved support for automated operations
    • Improved yard planning
    • Enabled more stable operations
  • Estimates a 25-49% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Crane assignment
      • Yard planning
      • Yard operations
      • Vessel operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 50%-74%
      • Yard productivity: 50%-74%
      • Vessel load productivity: 75% or greater
      • IT staff productivity: 50%-74%
      • Safety: 50%-74%
      • Reporting quality: 50%-74%
  • Navis Case Study

    Riyadh Rail Terminal

    Introduction

    This case study of Riyadh Rail Terminal is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 is the only TOS that fully and ably supports rail operations in my terminal. Prior to 2012, RRT was running on manual operations. N4 changed and leveraged the entire operational processes with its advanced Rail Planning, Yard Planning and Gate Planning modules skyrocketing my annual import containers TEU growth by an aggregate of 10% each year.”

    Challenges

    • Rated the following to be their biggest operational challenge:
      • Improving rail operations
    • Chose Navis N4 TOS for the following reasons:
      • Gain operational visibility
      • Optimize operational processes
      • Easily integrate with third party technologies
      • Allow the TOS to meet operational requirements
      • Standardize operations across multiple sites
      • Scale as operations grow

    Use Case

    • Would describe their terminal operations in the following ways:
    • Semi-automated
    • Has been using N4 for 5 – 7 years.
  • Finds the following N4 feature to be most valuable in managing their terminal’s operations:
    • Rail Operations
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Have more efficient gate operations with faster truck turn times
    • Have more efficient rail operations
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
  • Estimates a 50-74% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations
      • Rail operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 75% or greater
      • Rail productivity: 50%-74%
      • Yard productivity: 75% or greater
      • IT staff productivity: 75% or greater
      • Safety: 25%-49%
      • Reporting quality: 50%-74%
  • Navis Case Study

    Operadora De Puerto Cortes

    Introduction

    This case study of Operadora de Puerto Cortes is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “The biggest contributions that N4 has made to our terminal operations are productivity and safety.”

    Challenges

    The business challenges that led Operadora De Puerto Cortes to evaluate and ultimately select Navis:

    • The terminal found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Reducing operational costs
      • Improving truck turn times

    Use Case

    The key features and functionalities of Navis that Operadora De Puerto Cortes uses:

    • Would describe their terminal operations in the following ways:
      • Reach Stacker based. We have some semi automation but in some stages of the operation
      • Has been using N4 for 1-4 years.
    • Finds the following N4 feature to be most valuable in managing their terminal’s operations:
      • Billing

    Results

    Operadora De Puerto Cortes achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Improved equipment utilization
      • Gained better visibility and reporting to improve customer service
      • Improved yard planning
    • Estimates a 15-24% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations
      • Vessel operations
      • Gate efficiency
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 10%-24%
      • Yard productivity: 50%-74%
      • Vessel load productivity: 10%-24%
      • IT staff productivity: 10%-24%
      • Safety: 75% or greater
      • Reporting quality: up to 10%

    Navis Case Study

    Terminales Rio De La Plata

    Introduction

    This case study of Terminales Rio De La Plata is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “We migrated from Navis Express in 2013. Since this time all areas involved in terminal operations have implemented their processes and received information on time, with better quality.”

    Challenges

    The business challenges that led Terminales Rio De La Plata to evaluate and ultimately select Navis:

    • This terminal found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Reducing operational costs
      • Handling larger ships and more TEU efficiently
      • Improving truck turn times
      • Improving yard operations
      • Improving vessel planning and coordination with carriers and shippers
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To more easily integrate with third party technologies
      • To prepare for, or support automated equipment and processes
      • To have the ability to tailor the TOS to meet operational requirements
      • To standardize operations across multiple sites
      • To scale as operations grow
      • Because their previous TOS was no longer supported

    Use Case

    The key features and functionalities of Navis that Terminales Rio De La Plata uses:

    • Would describe their terminal operations in the following ways:
      • Straddle Carriers
      • Rubber Tyred Gantry Cranes
    • Has been using N4 for 5 – 7 years.
    • Finds the following N4 feature to be most valuable in managing their terminal’s operations:
      • Expert Decking

    Results

    Terminales Rio De La Plata achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Improved equipment utilization
      • Gained better visibility and reporting to improve customer service
      • Gained better monitoring tools to improve operations
      • Improved yard planning
    • Has lowered their costs in the following areas as a result of using N4:
      • Vessel operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 10%-24%
      • Rail productivity: 10%-24%
      • Yard productivity: 25%-49%
      • Vessel load productivity: 25%-49%
      • IT staff productivity: 50%-74%
      • Safety: 10%-24%
      • Reporting quality: 50%-74%

    Navis Case Study

    Red Sea Gateway Terminal

    Introduction

    This case study of Red Sea Gateway Terminal is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 has better logging capabilities which eases my job in finding issues and provides me with a better understanding of the settings applicable for operational efficiency. N4 controls all modules automatically when given the required parameters.”

    Challenges

    The business challenges that led Red Sea Gateway Terminal to evaluate and ultimately select Navis:

    • RSGT found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Reducing operational costs
      • Improving truck turn times
      • Improving yard operations
      • Training of personnel on new technologies
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To more easily integrate with third party technologies
      • To prepare for, or support automated equipment and processes
      • To have the ability to tailor the TOS to meet operational requirements
      • To standardize operations across multiple sites
      • To scale as operations grow

    Use Case

    The key features and functionalities of Navis that RSGT uses:

    • Would describe their terminal operations in the following way:
      • Rubber Tyred Gantry Cranes
    • Has been using N4 for 5 – 7 years.
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • PrimeRoute
      • Expert Decking
      • Vessel Autostow
      • Billing

    Results

    Red Sea Gateway Terminal achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Gained better visibility and reporting to improve customer service
      • Gained better monitoring tools to improve operations
      • Enabled more stable operations
    • Estimates a 15-24% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Crane assignment
      • Yard planning
      • Vessel operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 25%-49%
      • Yard productivity: 10%-24%
      • Vessel load productivity: 10%-24%
      • IT staff productivity: 25%-49%
      • Safety: 50%-74%
      • Reporting quality: 50%-74%

    Navis Case Study

    DaChanBay Container Terminals

    Introduction

    This case study of DaChanBay Container Terminals is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 provides visibility of operations that let us know where to focus for improvements.”

    Challenges

    The business challenges that led the DaChanBay Terminals to evaluate and ultimately select Navis:

    • DaChan Bay Terminals found the following to be their biggest operational challenge:
      • Handling larger ships and more TEU efficiently
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To prepare for, or support automated equipment and processes
      • To have the ability to tailor the TOS to meet operational requirements
      • To scale as operations grow

    Use Case

    The key features and functionalities of Navis that DaChan Bay uses:

    • Would describe their terminal operations in the following ways:
      • Rubber Tyred Gantry Cranes
      • Has been using N4 for 1-4 years.
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • PrimeRoute
      • Expert Decking

    Results

    DaChan Bay Terminals achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
    • Estimates a 25-49% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Crane assignment
      • Truck / straddle pooling
      • Yard planning
      • Yard operations
      • Vessel operations
      • Gate efficiency
      • Monitoring and reporting
      • Order processing
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 10%-24%
      • Rail productivity: up to 10%
      • Yard productivity: 10%-24%
      • Vessel load productivity: 25%-49%
      • IT staff productivity: 25%-49%
      • Safety: 10%-24%
      • Reporting quality: 25%-49%

    Navis Case Study

    Tec Plata

    Introduction

    This case study of TecPlata is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “I would consider PrimeRoute the biggest contribution that N4 has made to our terminal operations.”

    Challenges

    The business challenges that led TecPlata to evaluate and ultimately select Navis:

    • TecPlata found the following to be their biggest operational challenge:
      • Getting our first client
    • Chose Navis N4 TOS for the following reasons:
      • To optimize operational processes
      • To prepare for, or support automated equipment and processes
      • To standardize operations across multiple sites

    Use Case

    The key features and functionalities of Navis that the surveyed company uses:

    • Would describe their terminal operations in the following ways:
      • Rubber Tyred Gantry Cranes
      • Has been using N4 for 1 – 4 years.
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • PrimeRoute
      • The Business Intelligence Portal
      • Billing

    Results

    TecPlata S.A. achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Gained better monitoring tools to improve operations
      • Improved support for automated operations
      • Improved yard planning
      • Enabled more stable operations
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations

    Navis Case Study

    Baltic Container Terminal

    Introduction

    This case study of Baltic Container Terminal is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “The biggest contributions N4 has provided to our terminal operations are expandability and integration with 3rd party systems.”

    Challenges

    The business challenges that led Baltic Container Terminal (BCT) to evaluate and ultimately select Navis:

    • BCT found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Improving truck turn times
      • Improving yard operations
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To more easily integrate with third party technologies
      • To scale as operations grow
      • Because their previous TOS was no longer supported

    Use Case

    BCT would describe their terminal operations in the following ways:

    • Semi-automated
    • Has been using N4 for 1-4 years.
    • Finds the following N4 feature to be most valuable in managing their terminal’s operations:
      • The Crane Team Application

    Results

    The surveyed company achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Have achieved more efficient gate operations with faster truck turn times
      • Gained better visibility and reporting to improve customer service
      • Gained better monitoring tools to improve operations
    • Has lowered their costs in the following areas as a result of using N4:
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 25%-49%
      • Vessel load productivity: 10%-24%

    Navis Case Study

    Terminal Zarate

    Introduction

    This case study of Terminal Zarate is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “I think N4 has notably improved our visibility, which has allowed us the ability to make real time decisions to enhance productivity.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select Navis:

    • Terminal Zarate found the following to be their biggest operational challenges:
      • Optimizing operations to improve productivity
      • Reducing operational costs
      • Improving truck turn times
      • Improving yard operations
      • Improving vessel planning and coordination with carriers and shippers
      • Training of personnel on new technologies
    • Terminal Zarate chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To more easily integrate with third party technologies
      • To prepare for, or support automated equipment and processes
      • To have the ability to tailor the TOS to meet operational requirements
      • To scale as operations grow

    Use Case

    • Terminal Zarate would describe their terminal operations in the following way:
      • Rubber Tyred Gantry Cranes
    • Has been using N4 for more than 8 years.
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • Expert Decking
      • The Business Intelligence Portal
      • The Crane Team Application

    Results

    The surveyed company achieved the following results with Navis:

    • Terminal Zarate has been able to optimize their operations in the following ways since using N4:
      • Improved equipment utilization
      • Gained better visibility and reporting to improve customer service
      • Gained better monitoring tools to improve operations
      • Improved yard planning
      • Enabled more stable operations
    • Estimates a 5-14% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Truck / straddle pooling
      • Yard planning
      • Yard operations
      • Vessel operations
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 10%-24%
      • Rail productivity: 10%-24%
      • Yard productivity: 25%-49%
      • Vessel load productivity: 25%-49%
      • Reporting quality: 25%-49%

    Navis Case Study

    Terport S.A.

    Introduction

    This case study of Terport is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 has provided connectivity to the shipping lines and transparency in the gate in/out operations.”

    Challenges

    The business challenges that led Terport S.A. to evaluate and ultimately select Navis:

    • Terport S.A. found the following to be their biggest operational challenges:
      • Reducing operational costs
      • Improving vessel planning and coordination with carriers and shippers
    • Chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To more easily integrate with third party technologies
      • To scale as operations grow

    Use Case

    Terport has been using N4 for 1-4 years.

    Results

    The surveyed company achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4:
      • Have more efficient gate operations with faster truck turn times
      • Gained better visibility and reporting to improve customer service
      • Gained better monitoring tools to improve operations
    • Estimates a 15-24% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Gate efficiency
      • Monitoring and reporting
      • Order processing
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 10%-24%
      • Yard productivity: 10%-24%
      • Vessel load productivity: 10%-24%
      • IT staff productivity: up to 10%
      • Safety: up to 10%
      • Reporting quality: 75% or greater

    Navis Case Study

    Port of Burgas

    Introduction

    This case study of Port of Burgas is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 introduced our terminal to the 21st century.”

    Challenges

    The business challenges that led the profiled company to evaluate and ultimately select Navis:

    • Port of Burgas found the following to be their biggest operational challenge:
      • Training of personnel on new technologies
    • Port of Burgas chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To more easily integrate with third party technologies
      • To have the ability to tailor the TOS to meet operational requirements
      • To standardize operations across multiple sites

    Use Case

    Port of Burgas would describe their terminal operations in the following ways:

    • Reachstacker / Mobile crane operated
  • Has been using N4 for 1 – 4 years.
  • Finds the following N4 features to be most valuable in managing their terminal’s operation:
    • Billing
  • Results

    Port of Burgas achieved the following results with Navis:

    • Improved equipment utilization
    • Has more efficient gate operations with faster truck turn times
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
  • Estimates a 15-24% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Yard planning
      • Yard operations
      • Vessel operations
      • Gate efficiency
      • Monitoring and reporting
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Gate productivity: 25%-49%
      • Rail productivity: up to 10%
      • Yard productivity: 25%-49%
      • Vessel load productivity: 25%-49%
      • IT staff productivity: up to 10%
      • Reporting quality: 50%-74%
  • Navis Case Study

    Yilport Holding

    Introduction

    This case study of Yilport Holding is based on a July 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

    “N4 provided a configurable system to support multiple terminals across different countries.”

    Challenges

    What led Yilport Holding to evaluate and ultimately select Navis:

    • The business challenges that Yilport faced:
      • Optimizing operations to improve productivity
      • Reducing operational costs
    • Yilport chose Navis N4 TOS for the following reasons:
      • To gain operational visibility
      • To optimize operational processes
      • To prepare for, or support automated equipment and processes
      • To standardize operations across multiple sites

    Use Case

    The key features and functionalities of Navis that the surveyed company uses:

    • Would describe their terminal operations in the following ways:
      • Semi-automated
      • Rubber Tyred Gantry Cranes
    • Has been using N4 for more than 8 years.
    • Finds the following N4 features to be most valuable in managing their terminal’s operations:
      • PrimeRoute
      • Expert Decking
      • Vessel Autostow

    Results

    The surveyed company achieved the following results with Navis:

    • Has been able to optimize their operations in the following ways since using N4 by:
      • Improving equipment utilization
      • Gaining better visibility and reporting to improve customer service
      • Improving yard planning
    • Has lowered their costs in the following areas as a result of using N4:
      • Truck / straddle pooling
      • Yard planning
      • Yard operations
      • Vessel operations
    • Rates their level of improvement as follows in each of the corresponding areas:
      • Yard productivity: 10%-24%
      • Vessel load productivity: 10%-24%
      • IT staff productivity: up to 10%
      • Reporting quality: 10%-24%

    Case Study: Small Business Transportation Services Company

    Introduction

    This case study of a small business transportation services company is based on a September 2015 survey of Navis N4 Terminal Operating System customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    Challenges

    • Has been using N4 for 5 – 7 years.
    • Biggest operational challenges:
      • How to best optimize the operation to improve productivity
      • Handling larger ships and more TEU efficiently
      • High Trucker wait times at the gate during peak times

    Use Case

    • Chose Navis N4 TOS for the following reasons:
      • To prepare for or implement automated equipment and processes

    Results

    • Rates the improvement of the following operational processes since their N4 implementation:
      • gate / rail processes: significantly improved
      • yard planning: highly improved
      • visibility into operations: improved
    • Estimates the following processes have improved since their N4 implementation:
      • gate / rail productivity: 50% – 74%
      • yard productivity: 10% – 24%
      • vessel load and discharge: up to 10%
      • IT staff efficiency: up to 10%
      • billing processes: up to 10%
    • N4 helps their terminal to lower operational costs in the following ways:
      • Yard planning efficiency
      • Gate Automation and Yard Automation (ASC Management)
    • Features of N4 that are most valuable to the management of terminals operations:
      • PrimeRoute Module
      • Automated Equipment Schedulers
      • Gate Configuration

    N4 Improves Integration for a Medium Sized Terminal Operator in Argentina

    Introduction

    This case study of a medium enterprise transportation services company is based on a December 2013 survey of Navis N4 terminal operating system customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “Navis N4 has given us greater possibilities of easier integration with other tools.”

    Challenges

    • Solved for the following challenges with Navis N4:
      • Efficiency with gate processes
      • Customer comunication and satisifaction
      • Operational visibility

    Use Case

    • Purchased Navis N4 over the following competitors:
      • Real Business Solutions
      • Tideworks
      • In-house development

    Results

    • Moved to Navis N4 for the following reasons:
      • To update to a more modern platform
      • To better optimize operations
      • To prepare for or implement automated equipment or operational processes
      • To support changing business requirements
    • Increased the productivity of their IT staff by < 10% with Navis N4.
    • Increased gate operational productivity by < 10% with Navis N4.
    • Productivity of their yard operation increased by < 10% with Navis N4.

    Embraport in Brazil improves speed, agility and efficiency with Navis N4.

    Introduction

    This case study of EMBRAPORT Empresa Brasileira de Terminais Portuarios S.A is based on a December 2013 survey of Navis N4 terminal operating system customers by TechValidate, a 3rd-party research service.

    “Navis N4 [has increased] agility, speed and efficiency.”

    Challenges

    • Solved for the following challenges with Navis N4:
      • Quay crane productivity and vessel turn time
      • Equipment utilization in the yard
      • Efficiency with gate processes
      • Labor utilization
      • Customer comunication and satisifaction
      • Inventory management
      • Operational visibility
      • Event monitoring
      • Billing

    Use Case

    • Rates the following N4 capabilities, as they compare to competitors:
      • reliability: somewhat superior
      • scalability: somewhat superior
      • performance potential: somewhat superior
      • technology platform: somewhat superior
      • company expertise: somewhat superior

    Results

    • Moved to Navis N4 for the following reasons:
      • To update to a more modern platform
      • To better optimize operations
      • To prepare for or implement automated equipment or operational processes
      • To improve competitive advantages
    • Increased the productivity of their IT staff by > 75% with Navis N4.
    • Increased gate operational productivity by > 75% with Navis N4.
    • Productivity of their yard operation increased by >75% with Navis N4.
    • Improved the productivity of their vessel load and discharge operation by > 75% with Navis N4.

    N4 Improves Operational Visibility for Medium Sized Terminal Operator

    Introduction

    This case study of a medium enterprise transportation services company is based on a December 2013 survey of Navis N4 terminal operating system customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “N4 helped us increase visibility for customers with greater access to modern tools.”

    Challenges

    • Solved for the following challenges with Navis N4:
      • Equipment utilization in the yard
      • Efficiency with gate processes
      • Customer comunication and satisifaction
      • Inventory management
      • Operational visibility
      • Event monitoring
      • Reporting
      • Billing

    Results

    • Moved to Navis N4 for the following reasons:
      • To update to a more modern platform
      • To better optimize operations
      • To support changing business requirements
    • Increased the productivity of their IT staff by 25-49% with Navis N4.
    • Increased gate operational productivity by 50-74% with Navis N4.
    • Productivity of their yard operation increased by 50-74% with Navis N4.
    • Improved the productivity of their vessel load and discharge operation by 25-49% with Navis N4.

    DaChanBay Terminal Improves Operational Productivity with Navis Professional Services

    Introduction

    This case study of DaChanBay Container Terminal One – DCB Phase I is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “I feel confident that the Navis Professional Service team can help us to improve the operation performance.”

    Challenges

    • Top operational challenges they faced:
      • Optimizing operations
      • Training pf personnel on new technologies
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of terminal operational knowledge

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To fine tune and optimize their operations
      • To implement an optimization module (PrimeRoute, Expert Decking, Autostow)
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: somewhat valuable
      • Training services: extremely valuable
      • Methodology and approach: somewhat valuable
      • Skills of consultant: extremely valuable
      • Go Live support: extremely valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: extremely valuable
      • Optimization services: extremely valuable
      • System Testing services: somewhat valuable
      • IT infrastructure assessment: somewhat valuable
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Reduced operating costs
      • Reduced the time to go live

    Haifa Port Terminals Recommends Navis Implementation Sevices

    Introduction

    This case study of fernandow@haifaport.co.il is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “I recommend to other customers to get the assistance of Navis Professional Services as an invaluable required resource for the successful implementation of N4.”

    Challenges

    • Top operational challenges they faced:
      • Optimizing operations
      • Handling larger ships and more TEU efficiently
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of technical/development knowledge

    Use Case

    • Has been working with Navis Professional Services for 6-10 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To upgrade to the next version of Navis N4
      • To implement an optimization module (PrimeRoute, Expert Decking, Autostow)
      • To train their personnel on the TOS
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: somewhat valuable
      • Training services: extremely valuable
      • Methodology and approach: somewhat valuable
      • Skills of consultant: extremely valuable
      • Go Live support: extremely valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: extremely valuable
      • Optimization services: somewhat valuable
      • System Testing services: did not use
      • IT infrastructure assessment: did not use
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation
      • Access to technology experts and knowledge
    • Has improved their project delivery time by 1-3 months with Navis Professional Services.

    Medium Sized Container Terminal Benefits from Navis Professional Services

    Introduction

    This case study of a medium enterprise transportation services company is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

    “I have thoroughly enjoyed working alongside the Navis consultants on our project, and look forward to continuing to do so.”

    Challenges

    • Top operational challenges they faced:
      • Optimizing operations
      • Poor yard planning

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To upgrade to the next version of Navis N4
      • To fine tune and optimize their operations
      • To implement an optimization module (PrimeRoute, Expert Decking, Autostow)
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: did Not use
      • Training services: somewhat valuable
      • Methodology and approach: somewhat valuable
      • Skills of consultant: extremely valuable
      • Go Live support: somewhat valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: somewhat valuable
      • Optimization services: somewhat valuable
      • System Testing services: somewhat valuable
      • IT infrastructure assessment: did not use
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation
      • Access to technology experts and knowledge

    Riyadh Customs Dry Port Improves Productivity using Navis Professional Services

    Introduction

    This case study of Riyadh Customs Dry Port, Kingdom of Saudi Arabia. is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “The team members are subject matter experts in N4, XPS, and related Navis products. They understand a client’s needs better and deliver the product as desired by the client. I am an extremely satisfied customer.”

    Challenges

    • Top operational challenges they faced:
      • Optimizing operations
      • Poor yard planning
      • Long trucker wait times at the gate during peaks
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of technical/development knowledge
      • Depth of terminal operational knowledge

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To fine tune and optimize their operations
      • To train their personnel on the TOS
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: extremely valuable
      • Training services: somewhat valuable
      • Methodology and approach: extremely valuable
      • Skills of consultant: extremely valuable
      • Go Live support: extremely valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: extremely valuable
      • Optimization services: extremely valuable
      • System Testing services: extremely valuable
      • IT infrastructure assessment: somewhat valuable
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Improved business support
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation

    Navis Services and Support Gives Effective Solutions and Optimization Advice to Davao

    Introduction

    This case study of Davao International Container Terminal, Inc. is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “I am confident that every time we are in need of their support, they respond promptly to our needs, they always reply to the problem cases we submit to them, and they give us effective solutions and advice on how to optimize the Navis system.”

    Challenges

    • Top operational challenges they faced:
      • Optimizing operations
      • Poor yard planning
      • Poor vessel planning
      • Poor collaboration with shipping line customers
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of technical/development knowledge
      • Depth of terminal operational knowledge
      • Knowledge of other industry technologies

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To upgrade to the next version of Navis N4
      • To fine tune and optimize their operations
      • To assess their IT infrastructure
      • To test their systems
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: extremely valuable
      • Training services: extremely valuable
      • Methodology and approach: extremely valuable
      • Skills of consultant: extremely valuable
      • Go Live support: extremely valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: somewhat valuable
      • Optimization services: extremely valuable
      • System Testing services: extremely valuable
      • IT infrastructure assessment: extremely valuable
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Reduced operating costs
      • Improved business support
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation
    • Has improved their project delivery time by 1-3 months with Navis Professional Services.

    ICTSI – Contecon Manzanillo Mitigates TOS Implementation Risks with Navis PS Team

    Introduction

    This case study of ICTSI – Contecon Manzanillo is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “As good as we expected.”

    Challenges

    • Top operational challenge they faced:
      • Optimizing operations
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of technical/development knowledge

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To upgrade to the next version of Navis N4
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: extremely valuable
      • Training services: somewhat valuable
      • Methodology and approach: extremely valuable
      • Skills of consultant: somewhat valuable
      • Go Live support: somewhat valuable

    Results

    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: somewhat valuable
      • Optimization services: somewhat valuable
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation



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