TechValidate Research on Navis

These pages present data that TechValidate has sourced via direct research with verified customers and users of Navis. TechValidate stands behind the authenticity of all published data. Learn more »

870 Customers Surveyed

7,407 Data Points Collected

317 Published TechFacts

114 Published Charts

73 Published Case Studies

Featured Research Collections for Navis

Curated collections and slideshows of TechValidate research data on Navis.

Selected Research Highlights

Areas of the terminal operators are looking to improve.

What operational area(s) of the terminal are you currently focused on tuning or improving for operational efficiency?

The gate
Container decking in the yard
CHE utilization
CHE routing
Quay crane assignment
Berth planning

5/5 Stars

From your perspective, please describe the biggest contribution that working with Navis and N4 has made to your terminal.

I can say that because of N4 we are now able to reach 1.5 lac TEUS per month.

Would you recommend Navis N4 TOS, and if so, why?

Yes, I would recommend Navis N4 for the following reasons:

1. Gate / yard & vessel operations have become very simple.
2. Prime Route & Auto Stow helps our terminal to achieve more productivity.
3. It is very easy to maintain & administer.
4. It supports third party integration (OCR, APS & PDS etc.).
5. It provides good EDI support and it is able to map as per customer request.

Navis Customer Research

Terminal Automation Benefits

What do you view as the most important benefits to automation?

Increase operational safety
Better operational control and consistency
Lower overall terminal operational costs
Increase operational productivity
Lower labor costs
Improve data quality and business intelligence
Improve customer experience
Overcome challenge of labor scarcity

Navis Customer Testimonial

N4 provides an integrated environment for terminal operations which helps to improve the efficiency and effectiveness of business development – integrating standards of information exchange worldwide to facilitate the availability of information with shipping lines or customs.

Carlos Gallardo, Chief Information Officer, Terminales Portuarios Euroandinos Paita

Navis Case Study

University Hospital Dock


This case study of University Hospital Dock is based on a June 2017 survey of Navis customers by TechValidate, a 3rd-party research service.

“N4 helped me to become a better planner and to improve organizational processes with other systems. N4 has also helped our terminal increase productivity with high quality.”


  • University Hospital Dock found the following to be their biggest operational challenges:
    • Optimizing operations to improve productivity
    • Improving truck turn times
    • Improving rail operations
  • Chose Navis N4 TOS for the following reasons:
    • To gain operational visibility
    • To have the ability to tailor the TOS to meet operational requirements
    • To scale as operations grow

Use Case

  • Would describe their terminal operations in the following ways:
  • Straddle Carriers
  • Rich Stacker
  • Finds the following N4 features to be most valuable in managing their terminal’s operations:
    • PrimeRoute
    • Automated Equipment Schedulers
    • The Crane Team Application
  • Has been using N4 for 5 – 7 years.
  • Results

    • Has been able to optimize their operations in the following ways since using N4:
    • Improved equipment utilization
    • Has more efficient gate operations with faster truck turn times
    • Has more efficient rail operations
    • Gained better visibility and reporting to improve customer service
    • Gained better monitoring tools to improve operations
    • Improved yard planning
    • Enabled more stable operations
  • Estimates a 25-49% reduction of operating costs since using N4.
    • Has lowered their costs in the following areas as a result of using N4:
      • Truck/straddle pooling
      • Yard planning
      • Yard operations
      • Rail operations
      • Gate efficiency
      • Monitoring and reporting
      • Order processing
    • Rates their level of improvement to be 75% or greater for each of the corresponding areas:
      • Gate productivity
      • Rail productivity
      • Yard productivity
      • IT staff productivity
      • Safety
      • Reporting quality
  • Riyadh Customs Dry Port Improves Productivity using Navis Professional Services


    This case study of Riyadh Customs Dry Port, Kingdom of Saudi Arabia. is based on a October 2015 survey of Navis Professional Services customers by TechValidate, a 3rd-party research service.

    “The team members are subject matter experts in N4, XPS, and related Navis products. They understand a client’s needs better and deliver the product as desired by the client. I am an extremely satisfied customer.”


    • Top operational challenges they faced:
      • Optimizing operations
      • Poor yard planning
      • Long trucker wait times at the gate during peaks
    • Chose to work with Navis Professional Services for the following reasons:
      • Depth of TOS product experience
      • Depth of technical/development knowledge
      • Depth of terminal operational knowledge

    Use Case

    • Has been working with Navis Professional Services for 0-5 years.
    • Use Navis Professional Services for the following:
      • To implement Navis N4
      • To fine tune and optimize their operations
      • To train their personnel on the TOS
    • Rates the following Navis Professional Service areas:
      • Project estimation and management: extremely valuable
      • Training services: somewhat valuable
      • Methodology and approach: extremely valuable
      • Skills of consultant: extremely valuable
      • Go Live support: extremely valuable


    • Rates the value of each of the following services:
      • TOS implementation services: extremely valuable
      • Field Development services: extremely valuable
      • Optimization services: extremely valuable
      • System Testing services: extremely valuable
      • IT infrastructure assessment: somewhat valuable
    • Has improved the following with the Navis Professional Services (PS) Team:
      • Improved operational productivity
      • Improved business support
      • Ensured systems are stable
      • Mitigated the risk of TOS implementation

    More to Explore

    About Navis

    Navis N4 is a sophisticated and modern technology platform that optimizes efficiency and helps to power the intelligent movement of goods through the supply chain. Navis N4 scales with your business to optimize utilization of IT infrastructure and eliminate unnecessary, upfront capital expenditures.

    Navis Website   Navis Website