TechValidate Research on Multi-Tech Systems, Inc.


MultiTech Systems Case Study

Marshall Electric

Introduction

This case study of Marshall Electric is based on a January 2017 survey of MultiTech Systems customers by TechValidate, a 3rd-party research service.

“MultiTech is always responsive to my needs.”

“We are making a major investment into a product we have developed and this could not have been done without the MultiTech (MTR-LVW2-B07) modem.”

Challenges

  • Decided to work with MultiTech for the following reasons:
    • Responsiveness to their needs
    • Ease to collaborate with
  • Considered the following companies before choosing MultiTech:
    • NimbleLink
    • Craddle Point
    • Sierra Wireless
    • Digi International
  • Rates the importance of the following factors in regards to its influence in deciding to purchase a MultiTech product:
    • MultiTech’s trustworthy products: extremely important
    • MultiTech’s quality service: extremely important
    • MultiTech’s Certifications: important

Use Case

  • Uses the following products:
    • Gateways, routers or modems
  • Has been a customer of MultiTech for 1-3 years.

Results

  • Experienced the following benefits from working with MultiTech:
    • Customizable and flexible service
    • Unrivaled product quality
    • Responsive expertise
    • Access to innovative and cutting edge technology
  • Completely agrees that MultiTech’s reputation for keeping business connected to assets through innovativeness with technology was a critical factor in choosing MultiTech.




About This Data

This data was sourced directly from verified users of Multi-Tech Systems, Inc. by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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