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TechValidate Research on Multi-Tech Systems, Inc.

These pages present data that TechValidate has sourced via direct research with verified customers and users of Multi-Tech Systems, Inc.. TechValidate stands behind the authenticity of all published data. Learn more »



190 Customers Surveyed

1,507 Data Points Collected

21 Published TechFacts

3 Published Charts

6 Published Case Studies



Selected Research Highlights


MultiTech Systems Case Study

Blackbox

Introduction

This case study of Blackbox is based on a January 2017 survey of MultiTech Systems customers by TechValidate, a 3rd-party research service.

“MultiTech is always responsive to my needs.”

“MultiTech enabled us to take a range of modems that we could promote globally through our catalog because they had worldwide approvals and easy options for country specific requirements. They also enabled us to provide global VoIP solutions that were easy for us to install and support.”

Challenges

  • Decided to work with MultiTech for the following reasons:
    • Comprehensive product portfolio
    • Responsiveness to their needs
    • Ease to collaborate with
  • Rates the importance of the following factors in regards to its influence in deciding to purchase a MultiTech product:
    • MultiTech’s trustworthy products: extremely important
    • MultiTech’s quality service: extremely important
    • MultiTech’s Certifications: extremely important

Use Case

The key features and functionalities of MultiTech Systems that the surveyed company uses:

  • Has been a customer of MultiTech for more than 10 years.
  • Uses the following products:
    • Analog modems
    • Fax servers or VoIP gateways

Results

  • Experienced the following benefits from working with MultiTech:
    • Unrivaled product quality
    • Responsive expertise
  • Completely agrees that MultiTech’s reputation for keeping business connected to assets through innovativeness with technology was a critical factor in choosing MultiTech.

MultiTech Systems Customer Testimonial

MultiTech is pivotal to our data system, which is where we make our money. It doesn’t get more important than that!

Paul Dodds, Electronics Development Manager, Deb Group

MultiTech Systems Case Study

Illuminating Concepts

Introduction

This case study of Illuminating Concepts is based on a January 2017 survey of MultiTech Systems customers by TechValidate, a 3rd-party research service.

“MultiTech is always responsive to my needs.”

“We use their products in OOD Lighting solutions”

Challenges

  • Decided to work with MultiTech for the following reason:
    • Responsiveness to their needs
  • Considered the following companies before choosing MultiTech:
    • Craddle Point
    • Sierra Wireless
  • Rates the importance of the following factors in regards to its influence in deciding to purchase a MultiTech product:
    • MultiTech’s trustworthy products: extremely important
    • MultiTech’s quality service: extremely important
    • MultiTech’s Certifications: extremely important

Use Case

  • Uses the following products:
    • Gateways, routers or modems
  • Has been a customer of MultiTech for 3-5 years.

Results

  • Experienced the following benefit from working with MultiTech:
    • Responsive expertise
  • Completely agrees that MultiTech’s reputation for keeping business connected to assets through innovativeness with technology was a critical factor in choosing MultiTech.

MultiTech Systems Customer Research

Rate the following factors in regards to their impact in influencing your purchase of a MultiTech product:

S Extremely Important S Very Important S Important S Not Important S Extremely Unimportant

Trustworthy Products
Quality of Service
Certifications

MultiTech Systems Customer Research

Did your organization consider any of the following companies before choosing MultiTech?

NimbleLink
22%
Sierra Wireless
44%
Digi International
67%
Link Labs
44%

MultiTech Systems Customer Testimonial

We are making a major investment into a product we have developed and this could not have been done without the MultiTech (MTR-LVW2-B07) modem.

David Camp, Network/Automation Engineer, Marshall Electric



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About Multi-Tech Systems, Inc.

MultiTech designs, develops and manufactures communications equipment for the industrial Internet of Things – connecting physical assets to business processes to deliver enhanced value.

Multi-Tech Systems, Inc. Website   Multi-Tech Systems, Inc. Website