TechValidate Research on Motus

35 Charts – Page 1 of 2


Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program
25%
Car allowance program
38%
IRS Safe Harbor Rate program
5%
Custom cents-per-mile program
12%
Fixed and Variable Rate (FAVR)
8%

Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program: 25%
Car allowance program: 38%
IRS Safe Harbor Rate program: 5%
Custom cents-per-mile program: 12%
Fixed and Variable Rate (FAVR): 8%
Other: 11%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 15%
3 - 4 Months: 5%
4 - 6 Months: 26%
6 - 12 Months: 46%
Greater than 12 Months: 8%

Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program: 25%
Car allowance program: 38%
IRS Safe Harbor Rate program: 5%
Custom cents-per-mile program: 12%
Fixed and Variable Rate (FAVR): 8%
Other: 11%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

Improved efficiency
52%
More accurate mileage reporting
55%
Cost savings
52%
Fair and equal policies
44%
Reduced liability
34%
More accurate chargeback and/or reimbursement calculations
28%
Other
5%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 16%
3 - 4 Months: 11%
4 - 6 Months: 21%
6 - 12 Months: 44%
Greater than 12 Months: 9%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 16%
3 - 4 Months: 11%
4 - 6 Months: 21%
6 - 12 Months: 44%
Greater than 12 Months: 9%

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

Greater than 50%: 0%
40-50%: 8%
30-40%: 27%
20-30%: 30%
10-20%: 22%
Up to 10%: 14%

Motus Customer Research

How much time do you save each week by using the Motus App for mileage tracking?

3+ hours: 4%
2-3 hours: 7%
1-2 hours: 22%
30 minutes – 1 hour: 34%
Less than 30 minutes: 33%

Motus Customer Research

How does the Motus App compare to other mileage tracking solutions you’ve used previously?

Best in Class Superior Better Worse

Ease of Use
Mileage Accuracy
App Performance
Time Saved

Motus Customer Research

How would you rate the Motus App?

17%
6%
29%
11%
12%
5%
7%
3%
4%
5%

Motus Customer Research

By what percentage has Motus increased the productivity of your mobile employees?

Greater than 50%: 5%
40-50%: 5%
30-40%: 11%
20-30%: 19%
10-20%: 35%
Up to 10%: 24%

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

Greater than 50%: 4%
40-50%: 4%
30-40%: 10%
20-30%: 27%
10-20%: 46%
Up to 10%: 8%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 10%
3 - 4 Months: 8%
4 - 6 Months: 27%
6 - 12 Months: 44%
Greater than 12 Months: 12%

Motus Customer Research

How has your company re-invested the cost savings from Motus into your organization?

Increase hiring
6%
Minimize lay-offs
6%
Increase employee benefits
15%
Invest in other areas of the business
85%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

More accurate mileage reporting
58%
Improved efficiency
50%
Increased IRS compliance
48%
Increased visibility into employee activity
46%
More accurate chargeback and/or reimbursement calculations
38%
Reduced vehicle program costs
37%
Reduced liability
29%

Motus Customer Research

What were your top reasons for selecting Motus over other vendors?

Ease of Use
63%
Cost
51%
Customer Communication / Responsiveness
41%
Reporting Capabilities
40%
Technology
29%
Reputation
18%

Motus Customer Research

What vendors did you evaluate before choosing Motus?

Runzheimer
79%
Wheels
17%
ARI
10%
CarDATA Consultants
9%
Element
7%
Merchants Fleet Management
6%

Motus Customer Research

What were the primary drivers in your search for a vehicle program provider?

Experienced a lawsuit
3%
Failed an IRS audit
0%
Had a large number of vehicle accident claims
2%
Looking to create a fair and accurate program
74%
Looking to improve operational efficiency
56%
Looking to increase visibility into field activity
16%
Looking to reduce costs
43%
Realized we weren’t IRS-compliant
9%
Seeking an integrated mobile platform
13%

Motus Customer Research

How would you rate the Motus App?

17%
6%
29%
11%
12%
5%
7%
3%
4%
5%

Motus Customer Research

How does the Motus App compare to other mileage tracking solutions you’ve used previously?

Best in Class Superior Better Worse

Ease of Use
Mileage Accuracy
App Performance
Time Saved

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

40-50%
4%
Greater than 50%
4%
Up to 10%
8%
30-40%
10%
20-30%
27%
10-20%
46%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 10%
3 - 4 Months: 8%
4 - 6 Months: 27%
6 - 12 Months: 44%
Greater than 12 Months: 12%

Motus Customer Research

How has your company re-invested the cost savings from Motus into your organization?

Increase employee benefits
15%
Increase hiring
6%
Invest in other areas of the business
85%
Minimize lay-offs
6%
Other
4%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

Improved efficiency
50%
Increased IRS compliance
48%
Increased visibility into employee activity
46%
More accurate mileage reporting
58%
More accurate chargeback and/or reimbursement calculations
38%
Reduced liability
29%
Reduced vehicle program costs
37%
Other
4%

Motus Customer Research

What vendors did you evaluate before choosing Motus?

ARI
10%
CarDATA Consultants
9%
Element
7%
Merchants Fleet Management
6%
Runzheimer
79%
Wheels
17%
Other
10%

Motus Customer Research

What were the primary drivers in your search for a vehicle program provider?

Experienced a lawsuit
3%
Failed an IRS audit
0%
Had a large number of vehicle accident claims
2%
Looking to create a fair and accurate program
74%
Looking to improve operational efficiency
56%
Looking to increase visibility into field activity
16%
Looking to reduce costs
43%
Realized we weren’t IRS-compliant
9%
Seeking an integrated mobile platform
13%
Other
9%

Motus Customer Research

How are you able to use the time you save with Motus?

Complete day-to-day administrative tasks sooner
49%
Visit additional clients or stores
38%
Spend more time with friends / family
24%
Contact more potential leads
20%
Get home earlier
16%
Spend more time on personal hobbies
16%
Focus on health and well-being
14%

Motus Customer Research

How has Motus improved the mileage capture process?

Eliminates manual mileage recording
69%
Provides compliant mileage logs in case of an audit
47%
Enables an accurate reimbursement
44%
Saves time spent on administrative tasks
43%
Instills trust between you and your manager
23%

Motus Customer Research

Before Motus, 53% of Surveyed Users Were Not Keeping Compliant Mileage Logs

Before Motus, did you keep mileage logs that included each daily business trip, the mileage, and the business purpose?

Always: 47%
Usually: 21%
Sometimes: 13%
Never: 20%



More Research on Motus