Motus Research Charts | TechValidate

Motus Customer Research

If using Two Location Comparison / Cost of Living reports, what benefits does your organization realize by partnering with Motus (formerly Runzheimer)?

More accurate reporting / calculations	78%
Improved efficiency	56%
Eased administration	44%
Increased employee satisfaction	33%
Reduced escalations	33%
Cost savings	11%

Motus Customer Research

How does the Motus (formerly Runzheimer) web portal compare to other providers you’ve used previously in the industry?

	Best in class	Superior	Better	Not better
Ease of use	43%	43%	0%	14%
Accuracy	43%	43%	0%	14%
Ordering speed/time saved	57%	29%	0%	14%
Appearance/look	43%	29%	14%	14%

Motus Customer Research

If using Lump Sum Allowance reports, what benefits does your organization realize by partnering with Motus (formerly Runzheimer)?

Eased administration	83%
More accurate reporting / calculations	50%
Improved efficiency	33%
Increased employee satisfaction	33%
Reduced escalations	33%

Motus Customer Research

Please rate your level of agreement with this statement: Motus (formerly Runzheimer) is the leader in domestic relocation and living cost data.

Strongly agree: 89%

Agree: 0%

Neither agree nor disagree: 11%

Disagree: 0%

Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program	25%
Car allowance program	38%
IRS Safe Harbor Rate program	5%
Custom cents-per-mile program	12%
Fixed and Variable Rate (FAVR)	8%

Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program: 25%

Car allowance program: 38%

IRS Safe Harbor Rate program: 5%

Custom cents-per-mile program: 12%

Fixed and Variable Rate (FAVR): 8%

Other: 11%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 15%

3 - 4 Months: 5%

4 - 6 Months: 26%

6 - 12 Months: 46%

Greater than 12 Months: 8%

Motus Customer Research

Before partnering with Motus, what type of vehicle program did you administer?

Fleet vehicle program: 25%

Car allowance program: 38%

IRS Safe Harbor Rate program: 5%

Custom cents-per-mile program: 12%

Fixed and Variable Rate (FAVR): 8%

Other: 11%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

Improved efficiency	52%
More accurate mileage reporting	55%
Cost savings	52%
Fair and equal policies	44%
Reduced liability	34%
More accurate chargeback and/or reimbursement calculations	28%
Other	5%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 16%

3 - 4 Months: 11%

4 - 6 Months: 21%

6 - 12 Months: 44%

Greater than 12 Months: 9%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 16%

3 - 4 Months: 11%

4 - 6 Months: 21%

6 - 12 Months: 44%

Greater than 12 Months: 9%

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

Greater than 50%: 0%

40-50%: 8%

30-40%: 27%

20-30%: 30%

10-20%: 22%

Up to 10%: 14%

Motus Customer Research

How much time do you save each week by using the Motus App for mileage tracking?

3+ hours: 4%

2-3 hours: 7%

1-2 hours: 22%

30 minutes – 1 hour: 34%

Less than 30 minutes: 33%

Motus Customer Research

How does the Motus App compare to other mileage tracking solutions you’ve used previously?

Best in Class Superior Better Worse

Ease of Use
Mileage Accuracy
App Performance
Time Saved

Motus Customer Research

How would you rate the Motus App?

	17%
	6%
	29%
	11%
	12%
	5%
	7%
	3%
	4%
	5%

Motus Customer Research

By what percentage has Motus increased the productivity of your mobile employees?

Greater than 50%: 5%

40-50%: 5%

30-40%: 11%

20-30%: 19%

10-20%: 35%

Up to 10%: 24%

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

Greater than 50%: 4%

40-50%: 4%

30-40%: 10%

20-30%: 27%

10-20%: 46%

Up to 10%: 8%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 10%

3 - 4 Months: 8%

4 - 6 Months: 27%

6 - 12 Months: 44%

Greater than 12 Months: 12%

Motus Customer Research

How has your company re-invested the cost savings from Motus into your organization?

Increase hiring	6%
Minimize lay-offs	6%
Increase employee benefits	15%
Invest in other areas of the business	85%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

More accurate mileage reporting	58%
Improved efficiency	50%
Increased IRS compliance	48%
Increased visibility into employee activity	46%
More accurate chargeback and/or reimbursement calculations	38%
Reduced vehicle program costs	37%
Reduced liability	29%

Motus Customer Research

What were your top reasons for selecting Motus over other vendors?

Ease of Use	63%
Cost	51%
Customer Communication / Responsiveness	41%
Reporting Capabilities	40%
Technology	29%
Reputation	18%

Motus Customer Research

What vendors did you evaluate before choosing Motus?

Runzheimer	79%
Wheels	17%
ARI	10%
CarDATA Consultants	9%
Element	7%
Merchants Fleet Management	6%

Motus Customer Research

What were the primary drivers in your search for a vehicle program provider?

Experienced a lawsuit	3%
Failed an IRS audit	0%
Had a large number of vehicle accident claims	2%
Looking to create a fair and accurate program	74%
Looking to improve operational efficiency	56%
Looking to increase visibility into field activity	16%
Looking to reduce costs	43%
Realized we weren’t IRS-compliant	9%
Seeking an integrated mobile platform	13%

Motus Customer Research

How would you rate the Motus App?

	17%
	6%
	29%
	11%
	12%
	5%
	7%
	3%
	4%
	5%

Motus Customer Research

How does the Motus App compare to other mileage tracking solutions you’ve used previously?

Best in Class Superior Better Worse

Ease of Use
Mileage Accuracy
App Performance
Time Saved

Motus Customer Research

By what percentage has Motus reduced your vehicle program costs?

40-50%	4%
Greater than 50%	4%
Up to 10%	8%
30-40%	10%
20-30%	27%
10-20%	46%

Motus Customer Research

How long did it take for your company to realize a return on your investment?

Less than 3 Months: 10%

3 - 4 Months: 8%

4 - 6 Months: 27%

6 - 12 Months: 44%

Greater than 12 Months: 12%

Motus Customer Research

How has your company re-invested the cost savings from Motus into your organization?

Increase employee benefits	15%
Increase hiring	6%
Invest in other areas of the business	85%
Minimize lay-offs	6%
Other	4%

Motus Customer Research

What benefits did your organization realize by partnering with Motus?

Improved efficiency	50%
Increased IRS compliance	48%
Increased visibility into employee activity	46%
More accurate mileage reporting	58%
More accurate chargeback and/or reimbursement calculations	38%
Reduced liability	29%
Reduced vehicle program costs	37%
Other	4%

Motus Customer Research

What vendors did you evaluate before choosing Motus?

ARI	10%
CarDATA Consultants	9%
Element	7%
Merchants Fleet Management	6%
Runzheimer	79%
Wheels	17%
Other	10%

TechValidate Research on Motus

39 Charts – Page 1 of 2