TechValidate Research on Motus

Introduction

This case study of a small business beverage company is based on a September 2017 survey of Motus customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Motus:

• Primary driver in their search for a vehicle program provider:
  • Wanted to improve operational efficiency
• Purchased Motus over other vendors for the following reason:
  • Ease of use
• Realized the following benefits by partnering with Motus:
  • Improved efficiency
  • Improved mileage reporting accuracy
  • Increased cost savings

Use Case

The key features and functionalities of Motus that the surveyed company uses:

• Administered a custom cents-per-mile program before partnering with Motus.
• Currently uses the following tool for CRM:
  • Spotio

Results

The surveyed company achieved the following results with Motus:

• Realized a return on their investment in < 3 months using Motus.
• Reduced their vehicle program costs by up to 10% with Motus.

Introduction

This case study of a medium enterprise transportation services company is based on a September 2017 survey of Motus customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Motus:

• Primary drivers in their search for a vehicle program provider:
  • Experienced a lawsuit
  • Wanted to create a fair and accurate program
  • Wanted to improve operational efficiency
  • Wanted to increase visibility into field activity
  • Realized they weren’t IRS-compliant
  • Wanted an integrated mobile platform
• Purchased Motus over other vendors for the following reasons:
  • Cost
  • Customer communications/responsiveness
  • Technology
• Realized the following benefits by partnering with Motus:
  • Improved efficiency
  • Improved mileage reporting accuracy
  • Increased cost savings
  • Improved fair and equal policies
  • Reduced liability
  • Improved chargeback and/or reimbursement calculations accuracy

Use Case

The key features and functionalities of Motus that the surveyed company uses:

• Administered a custom cents-per-mile program before partnering with Motus.
• Currently uses the following tool for CRM:
  • ACT! and CXT Software

Results

The surveyed company achieved the following results with Motus:

• Realized a return on their investment in 4 – 6 months using Motus.
• Reduced their vehicle program costs by 20-30% with Motus.