TechValidate Research on Mimecast

335 TechFacts – Page 3 of 12


Mimecast Customer Satisfaction Rating

Chris Twaits, an IT Systems Analyst at Our IT Department, would be very likely to recommend Mimecast for this reason:

The heuristics used for spam and virus scanning are very accurate.

Mimecast Customer Satisfaction Rating

Janek Ostromecki, an IT at Ameropa , would be very likely to recommend Mimecast for this reason:

2nd to none security, archiving, and continuity service.

Mimecast Customer Satisfaction Rating

A COO at a medium enterprise financial services company would be very likely to recommend Mimecast for this reason:

I feel assured that we are protected from malicious emails whether sent externally or internally. The secure email makes it a safe way to communicate with our customers. We can detect and stop the intentional or accidental leakage of confidential information. I have the ability to find any email I have ever sent or ever received even once deleted from Outlook.

Mimecast Customer Satisfaction Rating

Their previous service for email security was Symantec…

A Network Administrator at a small business financial services company would be very likely to recommend Mimecast for this reason:

Compared to our previous service, we feel Mimecast is more secure and gives us the tools to configure the service how we want.

Mimecast Customer Satisfaction Rating

Steve Cook, an IT Analyst at Broadacres Housing Association Limited, would be very likely to recommend Mimecast for this reason:

Its a very good and comprehensive product. There are not many things left in the world of IT that I get impressed with but this is one of them.

Mimecast Customer Satisfaction Rating

Previous product was Symantec for email security….

An IT Director at a state & local government would be very likely to recommend Mimecast for this reason:

Its been a significant improvement over our previous product both from a security and staff features perspective.

Mimecast Customer Satisfaction Rating

An IT Systems Analyst at a medium enterprise retail company would be very likely to recommend Mimecast for this reason:

System works great, never had an issue, support is amazing

Mimecast Customer Satisfaction Rating

Paul Burke, a Group Manager IS&T at Decmil Group, would be likely to recommend Mimecast for this reason:

Great support and a great product with rich security features and an intuitive UI.

Mimecast Customer Satisfaction Rating

A Chief Information Officer at a non-profit would be very likely to recommend Mimecast for this reason:

Mimecast has exceeded expectations and offer excellent support. I recommend them all of the time.

Mimecast Customer Satisfaction Rating

Vishaan Beharie, a Network/Security Engineer at Ethekwini Electricty , would be very likely to recommend Mimecast for this reason:

Mimecast is always ahead of the curve when it comes to security.

Mimecast Customer Statistic

89% of surveyed IT organizations confirmed that Symantec Email Security.cloud not having a 100% email uptime continuity SLA would be a concern to their organization if they used it.

89%

Mimecast Customer Testimonial

What have you liked the most since moving from Symantec for email security?

1) Excellent customer support: quick reaction times for support or professional services queries
2) Protection against phishing attacks
3) Impersonation protection
4) Additional security features such as attachment sandboxing

Ovidiu Matan, IT Manager, GfK Aktiengesellschaft

Mimecast Customer Testimonial

What do you like about about Mimecast versus Symantec?

That we have everything housed in one pane of glass. Sending out a secure email and being able to monitor peer to peer email internal is great.

Jason A Zickefoose, System Administrator, Chesapeake Bank

Mimecast Customer Testimonial

What has been your experience with Mimecast since moving from Symantec?

Easy setup, very comprehensive toolsets, good security, good console, many components, good branding.

Steve Cook, IT Analyst, Broadacres Housing Association Limited

Mimecast Customer Testimonial

How would you compare Symantec to Mimecast for email security?

Mimecast has better support, and stronger protection against Phishing and Impersonation protection

Janek Ostromecki, IT, Ameropa

Mimecast Customer Testimonial

Why did you switch from Symantec to Mimecast?

Presales support, more sophisticated filtering engine. Incumbents let some rubbish through.

Antonio Ritorni, Cloud Architect, Harbour IT

Mimecast Customer Testimonial

Why did you switch from Symantec?

More effective in filtering phishing/SPAM and providing users with a way to manage a senders list.

Security Officer, Large Enterprise Healthcare Company

Mimecast Customer Testimonial

Why drove you to switch from Symantec to Mimecast?

Phishing emails not blocked properly.

Logan VM, System Administrator, Edge TG (HK) Ltd.

Mimecast Customer Testimonial

Why Mimecast over Symantec?

Mimecast offers anti-spoofing protection, impersonation detection and email archive and email service during email system outage.

IT Administrator, Medium Enterprise Construction Company

Mimecast Customer Testimonial

Why did you switch from Symantec to Mimecast?

1. Strength of the protection offered.
2. Function and administration capabilities of the portal
3. User awareness education
4. Ease of use for the end users to release emails.

David West, Security Officer, Queensland Government

Mimecast Customer Testimonial

When you switched from Symantec why didn’t you just use O365’s built-in services?

We wanted an online mailbox in the event O365 is unavailable and also to have a tamperproof email history log if needed.

Alistair Birch, IT Systems Analyst, Barrus

Mimecast Customer Testimonial

Why did you switch from Symantec to Mimecast?

It covered all of the weaknesses Symantec had when it came to phishing protection, malware protection, Internal email protection, email archival, etc.

IT Manager, Small Business Retail Company

Mimecast Customer Testimonial

What do you prefer about Mimecast versus Symantec for email security?

Ease of administration, advanced protective features, embedded user awareness, and direct syncing with Azure AD.

Brian Rowe, Director of Information Security & IT, Rehrig Pacific Company

Mimecast Customer Testimonial

Why do you prefer Mimecast for email & web security versus Symantec?

Tracking email and web filtering issues is easy to identify why the item was blocked and address it. Previously we had to jump through hoops to validate why something wasn’t working.

Server Administrator, Large Enterprise Transportation Services Company

Mimecast Customer Testimonial

Why do you prefer Mimecast versus Symantec for email security?

More total features for managing email security. We like the impersonation protection to reduce phishing attacks.

Spencer Miller, IT Director, Henderson Brothers Retirement Plan Services

Mimecast Customer Testimonial

Why do you prefer Mimecast versus Office 365’s email security capabilities?

Flexible email policies, content examination, built-in rules & detections.

Manpreet Kang, IT Analyst, Williams-Sonoma, Inc

Mimecast Customer Testimonial

Why Mimecast over Symantec for Email Security?

Better protection
URL rewrite
Superior administration
Easy for users to Whitelist

IT Director, Medium Enterprise Construction Company

Mimecast Customer Testimonial

How would you sum up your reasons for switching from Symantec to Mimecast?

All the protection we need as well as archiving services we require.

IT Manager, Medium Enterprise Financial Services Company

Mimecast Customer Testimonial

Why did your agency switch to Mimecast?

Symantec was letting through unacceptably large volumes of phishing emails.

IT Director, State & Local Government

Mimecast Customer Testimonial

What drove you to switch from Barracuda to Mimecast?

We had three ransonware attacks in the 12 months preceding our Mimecast implementation. WE have had none since.

Chief Information Officer, Non Profit




More Research on Mimecast