TechValidate Research on Mimecast

Mimecast Case Study

Medium Enterprise Food Company


This case study of a medium enterprise food company is based on a December 2018 survey of Mimecast customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We no longer have to get data for our Legal Team. They access it themselves whenever they need it.”


The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

  • The biggest challenge they solved by deploying Mimecast was to achieve automated retention for compliance.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

  • EDiscovery features or workflows important to improving legal process:
    • Legal holds
    • Self-service search for legal teams
  • Regulations are affecting their retention and archive policies:
    • HIPAA
  • The retention that best fits their organizational requirements is Infinite.


The surveyed company achieved the following results with Mimecast:

  • Has saved 20+ man-hours per month by enabling self-service access to end-users and legal/compliance teams, since deploying Mimecast Cloud Archive.
  • Using Mimecast Cloud Archive, they estimate their Return on Investment (ROI) was/is <12 months.
  • The biggest advantage over on-premises solutions has been more agility.
  • Confirmed that workforce productivity has improved 50 – 75% since deploying Mimecast Cloud Archive.
  • They would not be willing to be a reference for Mimecast.

About This Data

This data was sourced directly from verified users of Mimecast by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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