TechValidate Research on Mimecast

Mimecast Case Study

Ram Couriers


This case study of RAM Couriers is based on a November 2018 survey of Mimecast customers by TechValidate, a 3rd-party research service.

“It has assisted in becoming POPI compliant.”


The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

  • The biggest challenge they solved by deploying Mimecast was to achieve delivered better access to information.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

  • EDiscovery features or workflows important to improving legal process:
    • Legal holds
  • Regulations are affecting their retention and archive policies:
    • GDPR/California Consumer Privacy Act
    • POPI
  • The retention that best fits their organizational requirements is Infinite.


The surveyed company achieved the following results with Mimecast:

  • Has saved 15 – 20 man-hours per month by enabling self-service access to end-users and legal/compliance teams, since deploying Mimecast Cloud Archive.
  • Using Mimecast Cloud Archive, they estimate their Return on Investment (ROI) was/is 12 – 18 months.
  • The biggest advantage over on-premises solutions has been control of corporate data while maintaining enterprise security.
  • Confirmed that workforce productivity has improved 0 – 25% since deploying Mimecast Cloud Archive.

About This Data

This data was sourced directly from verified users of Mimecast by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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