TechValidate Research on Mimecast

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mimecast. TechValidate stands behind the authenticity of all published data. Learn more »



4,512 Customers Surveyed

35,587 Data Points Collected

334 Published TechFacts

58 Published Charts

30 Published Case Studies



Selected Research Highlights


Mimecast Case Study

American Homes 4 Rent

Introduction

This case study of American Homes 4 Rent is based on a November 2018 survey of Mimecast customers by TechValidate, a 3rd-party research service.

“Mimecast allows the distribution of work to HR and Legal, offsetting IT burdens.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

  • The biggest challenge they solved by deploying Mimecast was to achieve simplified e-discovery and legal holds.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

  • EDiscovery features or workflows important to improving legal process:
    • Self-service search for legal teams
  • Interested in archiving IM.
  • Regulations are affecting their retention and archive policies:
    • GDPR/California Consumer Privacy Act
    • Sarbanes Oxley
  • The retention that best fits their organizational requirements is 3 years or less.

Results

The surveyed company achieved the following results with Mimecast:

  • Has saved 10 – 15 man-hours per month by enabling self-service access to end-users and legal/compliance teams, since deploying Mimecast Cloud Archive.
  • Using Mimecast Cloud Archive, they estimate their Return on Investment (ROI) was/is <12 months.
  • The biggest advantage over on-premises solutions has been control of corporate data while maintaining enterprise security.
  • Confirmed that workforce productivity has improved 25 – 50% since deploying Mimecast Cloud Archive.
  • They would be willing to be a reference for Mimecast.

Mimecast Customer Testimonial

Since deploying Mimecast we’ve seen blockage of malicious links in emails, reduction in the number of phishing scams, and fewer people receiving impersonation attacks.

Security Officer, Large Enterprise Insurance Company

Mimecast Case Study

Medium Enterprise Media & Entertainment Company & Mimecast Internal Email Protect

Introduction

This case study of a medium enterprise media & entertainment company is based on a January 2019 survey of Mimecast customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

  • Their primary reason for deploying Mimecast’s Targeted Threat Protection – Internal Email Protect was because they were concerned that they were not sufficiently monitoring their internal or outbound email.
  • In the last 12 months, they confirmed that they have experienced security incidents caused by the actions of careless users who had inappropriately shared via email sensitive data or violated their organization’s security policies.
  • In the last 12 months, they confirmed that they have not been hit by an attack where malicious activity was spread from one infected user to another employee via email.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

  • Currently has 1-5 personnel whose primary job function is IT security.
  • Out of their organization’s overall email traffic, they estimate internally generated email (internal to internal and internal to external) accounts for 26-50%.
  • They have encountered threats caused by attackers infiltrating and compromising their users’ email accounts.

Results

The surveyed company achieved the following results with Mimecast:

  • They would agree that they would recommend Mimecast Targeted Threat Protection – Internal Email Protect to their peers.
  • Since deploying Mimecast Targeted Threat Protection Internal Email Protect, they have saved approximately 21-30 hours of IT time per month.
  • They would strongly agree that the email security provided by Microsoft Office 365 on its own (whether you are using it or not) is sufficient.

Mimecast Customer Satisfaction Rating

An IT Vice President at a large enterprise professional services company would be very likely to recommend Mimecast for this reason:

Customer service has been great to date, and we are incredibly impressed with the onboarding process.

Mimecast Customer Research

What were the primary reasons you left Symantec for Mimecast?

What motivated you to move away from your previous email security provider? (Select all that apply)

Lacked effective protection against phishing
47%
Lacked effective protection against impersonation/business email compromise
45%
Lacked required support
45%
Lacked effective protection against ransomware and other malware-based threats
35%
Was too time consuming/complex to administer
26%
Other
23%

Mimecast Customer Research

Eliminating storage costs is biggest advantage over legacy, on-premises archive solutions.

The biggest advantage over on-premises solutions is:

Eliminating storage costs
30%
Control of corporate data while maintaining enterprise security
27%
Better disaster recovery
20%
More agility
16%


More to Explore



About Mimecast

Mimecast is a cybersecurity provider that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Mimecast’s expanded cloud suite enables organizations to implement a comprehensive cyber resilience strategy. From email and web security, awareness training, data protection, to uptime assurance and more, Mimecast helps organizations stand strong in the face of cyberattacks, human error and technical failure.

Mimecast Website   Mimecast Website