Original Research on Mimecast

Mimecast Customer Research

Outside of traditional email security, Mimecast Awareness Training is the favorite!

What is your favorite innovation from Mimecast that is not directly related to inbound email filtering:

Awareness Training: 22%

Continuity: 20%

Web Security: 15%

Archiving - Sync & Recover: 14%

DMARC Analyzer: 11%

Archiving - Case Review: 5%

Brand Exploit Protect (online brand impersonation protection): 3%

Other: 9%

Mimecast Customer Testimonial

We have not had a security incident that originated from an email, or from a link in an email, since Mimecast was implemented.

— IT Director, Small Business Consumer Services Company

Mimecast Case Study

Carolina Sunrock Corporation & Mimecast Internal Email Protect

Introduction

This case study of Carolina Sunrock Corporation is based on a January 2019 survey of Mimecast customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

Their primary reason for deploying Mimecast’s Targeted Threat Protection – Internal Email Protect was because they experienced security incidents that involved attackers compromising employees’ email credentials and then accessing their email systems to spread the attack.
In the last 12 months, they confirmed that they have experienced security incidents caused by the actions of careless users who had inappropriately shared via email sensitive data or violated their organization’s security policies.
In the last 12 months, they confirmed that they have been hit by an attack where malicious activity was spread from one infected user to another employee via email.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

Currently has 1-5 personnel whose primary job function is IT security.
Out of their organization’s overall email traffic, they estimate internally generated email (internal to internal and internal to external) accounts for 26-50%.
They have encountered threats caused by attackers infiltrating and compromising their users’ email accounts.

Results

The surveyed company achieved the following results with Mimecast:

They would strongly agree that they would recommend Mimecast Targeted Threat Protection – Internal Email Protect to their peers.
Since deploying Mimecast Targeted Threat Protection Internal Email Protect, they have saved approximately 1-10 hours hours of IT time per month.
They would disagree that the email security provided by Microsoft Office 365 on its own (whether you are using it or not) is sufficient.

About Mimecast

Mimecast is a cybersecurity provider that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Mimecast’s expanded cloud suite enables organizations to implement a comprehensive cyber resilience strategy. From email and web security, awareness training, data protection, to uptime assurance and more, Mimecast helps organizations stand strong in the face of cyberattacks, human error and technical failure.

Learn More:

Mimecast

Mimecast Customer Testimonial

How would you compare Symantec to Mimecast for email security?

Mimecast has better support, and stronger protection against Phishing and Impersonation protection

— Janek Ostromecki, IT, Ameropa

Mimecast Customer Research

Human Error – Both Directly & Via Phishing Are #1 & #2 Biggest Security Risks!

What do you believe is your biggest risk when it comes to cyber security?

Human errors: 39%

Phishing/email-borne threats: 35%

Vulnerability management/Patching: 11%

Insider threats: 9%

Detecting malware: 4%

I Don't Know: 2%

Other: 1%

Mimecast Case Study

Mutual And Federal Insurance Company Ltd

Introduction

This case study of Mutual and Federal Insurance Company Ltd is based on a November 2018 survey of Mimecast customers by TechValidate, a 3rd-party research service.

“Comprehensive compliance and litigation support including retention, legal hold, case management and data export and quick search results.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Mimecast:

The biggest challenge they solved by deploying Mimecast was to achieve delivered better access to information.

Use Case

The key features and functionalities of Mimecast that the surveyed company uses:

EDiscovery features or workflows important to improving legal process:
- Legal holds
- Self-service search for legal teams
Regulations are affecting their retention and archive policies:
- GDPR/California Consumer Privacy Act
The retention that best fits their organizational requirements is 5 years.

Results

The surveyed company achieved the following results with Mimecast:

Has saved 20+ man-hours per month by enabling self-service access to end-users and legal/compliance teams, since deploying Mimecast Cloud Archive.
Using Mimecast Cloud Archive, they estimate their Return on Investment (ROI) was/is <12 months.
The biggest advantage over on-premises solutions has been eliminating storage costs.
Confirmed that workforce productivity has improved 25 – 50% since deploying Mimecast Cloud Archive.
They would be willing to be a reference for Mimecast.

About Mimecast

Mimecast is a cybersecurity provider that helps thousands of organizations worldwide make email safer, restore trust and bolster cyber resilience. Mimecast’s expanded cloud suite enables organizations to implement a comprehensive cyber resilience strategy. From email and web security, awareness training, data protection, to uptime assurance and more, Mimecast helps organizations stand strong in the face of cyberattacks, human error and technical failure.

Learn More:

Mimecast

TechValidate Research on Mimecast

These pages present data that TechValidate has sourced via direct research with verified customers and users of Mimecast. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Outside of traditional email security, Mimecast Awareness Training is the favorite!

Carolina Sunrock Corporation & Mimecast Internal Email Protect

Introduction

Challenges

Use Case

Results

Company Profile

About Mimecast

How would you compare Symantec to Mimecast for email security?

Human Error – Both Directly & Via Phishing Are #1 & #2 Biggest Security Risks!

Mutual And Federal Insurance Company Ltd

Introduction

Challenges

Use Case

Results

Company Profile

About Mimecast

More to Explore

About Mimecast