Statements from the following verified business professionals were used to create this chart:
| Title |
Company Size |
Industry |
Response |
|
Principal Investigator (PI) |
Educational Institution |
Educational Institution |
- Product performance: Very differentiated
- Delivery, install, and service: Differentiated
- Responsiveness to inquiries: Very differentiated
- Ease of communication: Very differentiated
- Scientific & Technical Support: Very differentiated
|
|
Associate Scientist |
Medium Enterprise |
Telecommunications Equipment |
- Product performance: Highly differentiated
- Delivery, install, and service: Highly differentiated
- Responsiveness to inquiries: Highly differentiated
- Ease of communication: Highly differentiated
- Scientific & Technical Support: Highly differentiated
|
|
Consultant |
Large Enterprise |
Chemicals |
- Product performance: Highly differentiated
- Delivery, install, and service: Highly differentiated
- Responsiveness to inquiries: Highly differentiated
- Ease of communication: Highly differentiated
- Scientific & Technical Support: Highly differentiated
|
|
Chemical/Polymer |
Global 500 |
Professional Services |
- Product performance: Differentiated
- Delivery, install, and service: Somewhat differentiated
- Responsiveness to inquiries: Differentiated
- Ease of communication: Somewhat differentiated
- Scientific & Technical Support: Somewhat differentiated
|
|
Research Scientist |
Large Enterprise |
Pharmaceuticals |
- Product performance: Differentiated
- Delivery, install, and service: Differentiated
- Responsiveness to inquiries: Somewhat differentiated
- Ease of communication: Differentiated
- Scientific & Technical Support: Somewhat differentiated
|
|
Senior Research Scientist (I or II) |
Global 500 |
Energy & Utilities |
- Product performance: Very differentiated
- Delivery, install, and service: Very differentiated
- Responsiveness to inquiries: Very differentiated
- Ease of communication: Differentiated
- Scientific & Technical Support: Differentiated
|
|
Business Professional |
Small Business |
Metals & Mining |
- Product performance: Very differentiated
- Delivery, install, and service: Very differentiated
- Responsiveness to inquiries: Highly differentiated
- Ease of communication: Highly differentiated
- Scientific & Technical Support: Highly differentiated
|
|
Laboratory Manager |
Federal |
Government |
- Product performance: Somewhat differentiated
- Delivery, install, and service: Somewhat differentiated
- Responsiveness to inquiries: Somewhat differentiated
- Ease of communication: Somewhat differentiated
- Scientific & Technical Support: Somewhat differentiated
|
|
Operations Manager |
Global 500 |
Construction |
- Product performance: Somewhat differentiated
- Delivery, install, and service: Somewhat differentiated
- Responsiveness to inquiries: Highly differentiated
- Ease of communication: Highly differentiated
- Scientific & Technical Support: Differentiated
|
|
Senior Research Scientist (I or II) |
Global 500 |
Chemicals |
- Product performance: Somewhat differentiated
- Delivery, install, and service: Somewhat differentiated
- Responsiveness to inquiries: Somewhat differentiated
- Ease of communication: Somewhat differentiated
- Scientific & Technical Support: Somewhat differentiated
|
Highly differentiated
