TechValidate Research on Micromeritics

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micromeritics. TechValidate stands behind the authenticity of all published data. Learn more »



3,196 Customers Surveyed

25,826 Data Points Collected

134 Published TechFacts

26 Published Charts

15 Published Case Studies



Featured Research Collections for Micromeritics

Curated collections and slideshows of TechValidate research data on Micromeritics.



Selected Research Highlights


3Flex, an excellent choice…

Please rate the following performance aspects of the 3Flex Instrument solution.

Highly Satisfied Satisfied Neutral Dissatisfied

Overall Performance
Resolution
Ease of operation
MicroActive Software
Service & Support

Key Factors in Purchasing Micromeritics Instruments

What were the key factor(s) in your decision to purchase an instrument from Micromeritics?

Range of products and services
22%
Satisfaction with my on-going Micromeritics’ relationship
41%
Colleague referral or recommendation
15%
Product quality and reliability
62%
Innovation and product performance
21%
Other
13%

3Flex Use Case Study: University Of North Texas

Introduction

This case study of University of North Texas is based on a September 2015 survey of Micromeritics 3 Flex Solution customers by TechValidate, a 3rd-party research service.

Challenges

  • Challenges that led to choosing the Micromeritics 3Flex solution for research:
    • The desire for greater understanding of their product in regard to surface area and/or porosity
    • Their current instrumentation in this area of study did not provide the resolution or information needed
    • The expansion of their capabilities, for example, sample throughput due to the available 3 ports of the 3Flex
    • The complimentary method to validate results they have obtained with other orthogonal techniques in their laboratory

Use Case

  • Key factors that guided your decision to purchase the 3Flex:
    • A colleague referral
    • The advanced features of the 3Flex instrument
    • A previous positive experience with a Micromertic’s instrument
    • Industry reputation of Micromeritics as the foremost company in materials characterization
    • Careful consideration of competitive systems, leading to the 3Flex as the best option
  • Used or considered the following prior to purchasing the 3Flex solution:
    • Quantachrome Instrument, iQ Autosorb

Results

  • Agrees that the Micromeritics 3Flex solution has adequate performance and reliability.
  • Rate the 3Flex Instrument solution as:
    • Overall performance: Highly Satisfied
    • Resolution: Highly Satisfied
    • Ease of operation: Highly Satisfied
    • MicroActive Software: Highly Satisfied
    • Service & support: Highly Satisfied
  • Improved the following with the Micromeritics 3 Flex:
    • Accuracy: over 50%
    • Resolution: over 50%
    • Data reduction: over 50%

Micromeritics Customer Testimonial

Reliable equipment with great tech support and service.

Rodney Smith, Facilities Manager, Cimbar Performance Minerals

Case Study: Ener G2

Introduction

This case study of EnerG2 is based on a October 2014 survey of Micromeritics customers by TechValidate, a 3rd-party research service.

“Micromeritics will retain a trusted position as it offers some of the best sorption instrumentation that I have ever used.”

Challenges

  • Purchased an instrument from Micromeritics because of:
    • The range of products and services
    • Product quality and reliability
    • Innovation and product performance

Use Case

  • Also evaluated the following vendors:
    • Quantachrome Instruments
  • Has had an good personal experience with Micromeritics.

Results

  • Rates the following Micromeritics capabilities as compared to other companies they considered prior to purchase:
    • scientific and technical support: very differentiated
    • ease of communication: somewhat differentiated
    • responsiveness to inquiries: differentiated
    • delivery, install, and service: differentiated
    • product performance: highly differentiated
  • Is highly satisfied with the performance of their Micromeritics instrument in meeting their needs.
  • Micromeritics instrument met 79-99% of their expectations for analytical results.
  • Rates the following results or throughput gains of their Micromeritics instrument in regards to the effect on their businesses return:
    • improved scientific results: greatly helped
    • the timely process of samples: helped
    • gather data that resulted in useful info: greatly helped
    • the interpretation of results: greatly helped
    • reliable up-time performance: greatly helped
  • 80-99% confident that Micromeritics will continue to meet their future needs in particle characterization.

95% of surveyed customers Micromeritics’ instruments helped gather data that resulted in useful info.



More to Explore



About Micromeritics

Micromeritics provides a complete line of scientific instruments and laboratory equipment targeted exclusively for areas of application and research involving particle science and particle technology, including the expanding area of nanoscience.

Micromeritics Website   Micromeritics Website