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TechValidate Research on Micromeritics

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micromeritics. TechValidate stands behind the authenticity of all published data. Learn more »



3,196 Customers Surveyed

25,826 Data Points Collected

134 Published TechFacts

26 Published Charts

15 Published Case Studies



Featured Research Collections for Micromeritics

Curated collections and slideshows of TechValidate research data on Micromeritics.



Selected Research Highlights


Case Study: Ener G2

Introduction

This case study of EnerG2 is based on a October 2014 survey of Micromeritics customers by TechValidate, a 3rd-party research service.

“Micromeritics will retain a trusted position as it offers some of the best sorption instrumentation that I have ever used.”

Challenges

  • Purchased an instrument from Micromeritics because of:
    • The range of products and services
    • Product quality and reliability
    • Innovation and product performance

Use Case

  • Also evaluated the following vendors:
    • Quantachrome Instruments
  • Has had an good personal experience with Micromeritics.

Results

  • Rates the following Micromeritics capabilities as compared to other companies they considered prior to purchase:
    • scientific and technical support: very differentiated
    • ease of communication: somewhat differentiated
    • responsiveness to inquiries: differentiated
    • delivery, install, and service: differentiated
    • product performance: highly differentiated
  • Is highly satisfied with the performance of their Micromeritics instrument in meeting their needs.
  • Micromeritics instrument met 79-99% of their expectations for analytical results.
  • Rates the following results or throughput gains of their Micromeritics instrument in regards to the effect on their businesses return:
    • improved scientific results: greatly helped
    • the timely process of samples: helped
    • gather data that resulted in useful info: greatly helped
    • the interpretation of results: greatly helped
    • reliable up-time performance: greatly helped
  • 80-99% confident that Micromeritics will continue to meet their future needs in particle characterization.

Customers for Life, we continually invest in our relationships with our customers.

How long have you been a customer of Micromeritics?

Longer than 10 years: 43%
5 to 10 years: 20%
1 to 5 years: 25%
Less than one year: 11%

Micromeritics Customer Statistic

Making the right choice….

57% of surveyed customers who considered a Quantachrome Instrument before deciding on Micromeritics are highly satisfied with their choice!

Case Study: Educational Institution

Introduction

This case study of a educational institution is based on a October 2014 survey of Micromeritics customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Micromeritics will retain a position as a trusted partner in my work because it is a company with a wide range of high quality products and excellent service.”

Challenges

  • Purchased an instrument from Micromeritics because of:
    • Product quality and reliability

Use Case

  • Also evaluated the following vendors:
    • Quantachrome Instruments
    • BEL-Microtrac/BEL Japan
    • Rubotherm
  • Has had an good personal experience with Micromeritics.

Results

  • Rates the following Micromeritics capabilities as compared to other companies they considered prior to purchase:
    • Responsiveness to inquiries: very differentiated
    • Delivery, install, and service: very differentiated
    • Product performance: very differentiated
  • Highly satisfied with the performance of their Micromeritics instrument in meeting their needs.
  • Micromeritics instrument met 79-99% of their expectations for analytical results.
  • Rates the following results or throughput gains of their Micromeritics instrument in regards to the effect on their businesses return:
    • Improve scientific results: greatly helped
    • The timely process of samples: helped
    • Gather data that resulted in useful info: greatly helped
    • The interpretation of results: helped
    • Reliable up-time performance: helped
  • 80-99% confident that Micromeritics will continue to meet their future needs in particle characterization.

Micromeritics Customer Statistic

86% of surveyed industrial manufacturing organizations rate Micromeritics’ performance as excellent.

Micromeritics Customer Research

A Myriad of Reasons to Choose Micromeritics

What were the key factors in your decision to purchase an instrument from Micromeritics?

Range of products and services
29%
Satisfaction with my on-going Micromeritics’ relationship
41%
Colleague referral or recommendation
21%
Product quality and reliability
64%
Innovation and product performance
20%


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About Micromeritics

Micromeritics provides a complete line of scientific instruments and laboratory equipment targeted exclusively for areas of application and research involving particle science and particle technology, including the expanding area of nanoscience.

Micromeritics Website   Micromeritics Website