TechValidate Research on Micro Focus Archive

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2,507 Customers Surveyed

18,967 Data Points Collected

1170 Published TechFacts

194 Published Charts

391 Published Case Studies



Selected Research Highlights


A large enterprise insurance company started realizing the value from HPE APM in < 1 month.

Case Study: Global 500 Hospitality Company

Introduction

This case study of a Global 500 hospitality company is based on a May 2011 survey of HP IT Financial Management and Executive Reporting customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following business and technology challenges with HP IT Financial Management and Executive Reporting:
    • Need for faster time to deliver reports
    • Need for the transparency to demonstrate IT value to the business
    • Difficulty in defining the value of IT
    • Inability to proactively manage IT issues

Use Case

  • Uses the following products to contribute to their HP IT Financial Management and Executive Reporting today:
    • HP Project and Portfolio Management
  • Use the following approaches to create IT financial and management reports today:
    • Reporting tools (e.g. IBM Cognos, SAP Business Objects, Oracle Hyperion etc.)
    • IT-specific Financial tools (e.g. Apptio, Digital Fuel etc.)
    • Generic business reporting tools (e.g. from Oracle and SAP)
    • Excel spreadsheets
    • Databases
  • Reported that the following team members need a scorecard and/or IT financial report:
    • CIO
    • VP (e.g. VP Applications, VP Operations)
    • IT Finance leaders (VP, CFO of IT etc.)
    • IT Finance individuals
    • Operations managers
    • Business relationship managers
  • Has 21 – 50 cost centers in IT.

Results

  • Delivered the following benefits as a result of applying HP products to IT Financial Management and Executive Reporting activities:
    • Improved overall project health (such as timeliness, cost control etc.)
    • Improved compliance
    • Provided better understanding between business unit leaders and IT
    • Facilitated stronger overall governance of IT
    • Improved the general performance culture in IT
    • Simplified the decision-making process
    • Enabled management and measurement across the IT organization
    • Improved overall customer experiences
  • Provides the following project efficiencies by using HP IT Financial Management and Executive Reporting:
    • Align more Projects to business goals
    • Access to new benchmarking data
    • Better prioritization of projects
  • Saved 5% – 10% of their IT budget by using HP IT Financial Management and Executive Reporting.

HPE Unified Functional Testing solutions helps us automate

HPE UFT software will improve the application quality and increase the applications to be tested with the same resources while decreasing application issues in production.

IT Specialist, Global 500 Banking Company

Case Study: Fireman’s Fund Insurance Company

Introduction

This case study of ffic.com is based on a March 2013 survey of HP Performance Anywhere customers by TechValidate, a 3rd-party research service.

“HPE AppPulse Active is a quick and easy way to get monitoring in place from outside the firewall.”

Challenges

  • Deployed HPE AppPulse Active to solve the following challenges:
    • Lack of visibility with respect to application availability
    • Lack of visibility with respect to application performance

Use Case

  • Completed the initial setup/configuration and saw value from HPE AppPulse Active in < 20 minutes.
  • Monitors the following applications with HPE AppPulse Active:
    • Web site
    • Internal business applications (ie, email, HR, etc)

Results

  • Appreciates the following features & functionalities the most in HPE AppPulse Active:
    • Easy to deploy, administer, analyze data, use reports
    • The ability to self-service, and quickly use the solution to monitor and diagnose performance problems- leading to faster time to value
    • Intuitive and modern UI for modern applications
    • The ability to monitor web based & mobile-based applications on devices like smart-phones
    • The ability to understand and pre-empt business impact for mobile and internet based applications
    • The ability to isolate problems by viewing the various reports (for example, Location Isolation, Transaction Isolation, Layer Isolation, Problem Isolation)
    • The ability to diagnose performance issues during development process
    • The ability to share scripts between operations and testing teams
    • Smart analytics and dynamic baselines that help detect abnormal behavior and avoid problems by leveraging historical norms
  • Reduced escalations by 25-50% with HPE AppPulse Active.
  • Increased application availability by 25-50% with HPE AppPulse Active.
  • Lowered the time to diagnose performance problems with HPE AppPulse Active.
  • Would recommend HPE AppPulse Active for the following capabilities:
    • Synthetic monitoring
    • Social collaboration to troubleshoot performance issues with the broader “apps” team

Main Benefits Gained From HPE ALM

What are the main benefits you gain from HPE ALM (Formerly HPE Quality Center Premier)?

Reduced cost through centralized management and enforcement of consistent workflows and processes
40%
Reduced cost and increased efficiency by reducing duplication of effort and sharing best practices
60%
Increased visibility to quality status, requirement coverage and defect trends in aggregate across projects and initiatives
87%
Other
7%

Which of the following technology requirements did Micro Focus Software Solutions cater to the most

Flexibility: applications & services that adapt: 17%
Automation: scaling up & down: 26%
Insight: need to control info & exploit it: 48%
Speed: right delivery method: 4%
Other: 4%


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