Arista TAC Customer Satisfaction Rating
FACEBOOK, INC. says,
Great product and great customer support on time.
Arista TAC Customer Satisfaction Rating
A Network Administrator at a Fortune 500 financial services company recommends Arista:
Arista faces low vulnerability and issues when compared to other vendors.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Arista TAC?”
Arista TAC Customer Satisfaction Rating
We recommend Arista TAC for this reason:
Tech staff are well trained to handle all levels of the troubles and able to pull in additional knowledge resources if cannot solve the issue.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Arista TAC?”
Arista TAC Customer Satisfaction Rating
Arista TAC!
Excellent response times with constant communication. Always receive assistance with troubleshooting with timely RCA. They always follow-up. RMA process is near-frictionless.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Arista TAC?”
Arista TAC Customer Satisfaction
Arista Networks continues to lead the industry with a wider portfolio of solutions and truly world-class support with an NPS score of +80 and an average rating of 9.3 out of 10 in a TechValidate survey of customers in 2022.
*Based on respondents who rated their likelihood to recommend as 7 or higher on a scale of 0 to 10.
Arista TAC Customer Testimonial
Arista’s TAC engineers are the most knowledgeable in the industry and they always resolve my issues quickly.
Over all, I have excellent experience with all Arista TAC engineers and I would like to thank them all for the quality service they provide to us.
— Network Operations, Large Cloud Titan in Social Media, and Social Networking Service
Arista Customer Testimonial
The integration of BigSwitch solutions into the Arista support has been second to none. We have had no interruption to support. Arista’s continued commitment to improving acquired products sets them apart from other vendors.
— Chief Technology Officer, Federal Government
Arista Customer Satisfaction
Arista Networks continues to excel in supporting an expanded product and solutions portfolio with an NPS score of +74 and an average rating of 9.2 out of 10 in a TechValidate survey of customers in 2021.
*Based on respondents who rated their likelihood to recommend as 7 or higher on a scale of 0 to 10.
Arista Customer Review
5/5 Stars
Arista TAC is the best! Always friendly, knowledgeable and helpful when I call. Arista has my full faith and confidence that they have my back as an engineer and will help me out when I get in over my head.
Whatever culture you promote in TAC, keep doing it! It’s working!
Arista Customer Review
5/5 Stars
There is no guesswork. Arista engineers don’t perform meaningless, unrelated tasks just because.
With other vendor TAC we’ve been asked to perform arduous tasks that just reduce the amount of time engineers need to spend interacting with us.
TAC is spot on from my perspective.