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TechValidate Research on Lytx

These pages present data that TechValidate has sourced via direct research with verified customers and users of Lytx. TechValidate stands behind the authenticity of all published data. Learn more »



612 Customers Surveyed

5,179 Data Points Collected

27 Published TechFacts

12 Published Charts

18 Published Case Studies



Selected Research Highlights


Lytx Customer Testimonial

A transit customer describes Lytx:

The best decision our company has made in maintaining our drivers.

Terrie Hornick, Fleet Manager, Serenity House Detox

Lytx Customer Research

Public recognition a key component of driver reward programs

What rewards and recognition programs do you employ?

Publicly recognize good drivers
49%
Cash rewards (i.e. bonuses)
45%
Discipline only
18%
Incentivize good drivers with non-cash rewards
14%

Lytx Customer Statistic

75% of surveyed organizations saw a return on their investment in the Lytx DriveCam safety program in less than one year.

Lytx Customer Research

Have any of your vehicles ever been involved in a collision?
Yes: 70%
No: 30%

Lytx Case Study

Montgomery Transport USA

Introduction

This case study of Montgomery Transport USA is based on a June 2018 survey of Lytx customers by TechValidate, a 3rd-party research service.

“Working with Lytx has been painless, a very courteous team.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Lytx:

  • Experienced the following pain points before they started working with Lytx®:
    • Costs related to claims and collisions
    • A lack of actionable data
    • Mystery damage
    • Safety performance / safety scores

Use Case

The key features and functionalities of Lytx that the surveyed company uses:

  • Has had their Lytx DriveCam® safety program for 1-3 years.
  • Identifies the following as key drivers in their decision to select Lytx:
    • Actionable insights
    • Culture / value alignment
    • Litigation benefits
  • Uses the following coaching practices with their drivers:
    • In-person coaching
    • Remote coaching
    • Self-coaching
  • Reports that their coaching program offers a grace period with no punitive action, then discipline based on company policies.
  • Employs the following reward and recognition programs:
    • Publicly recognize good drivers
    • Incentivize good drivers with non-cash rewards
    • Offer cash rewards (bonuses)
  • Reports that their coach sits down with a driver for 10+ minutes.

Results

The surveyed company achieved the following results with Lytx:

  • Experienced the following benefits since implementing the Lytx DriveCam safety program:
    • Experienced exoneration from false claim(s)
    • Identified problem behaviors
    • Experienced insurance savings
  • Gained insights into the following driver behaviors after implementing the Lytx DriveCam safety program:
    • Cell phone use: More risk than expected
    • Drivers unbelted: The expected risk
    • Drowsy and distracted drivers: The expected risk
    • The following distance of drivers: Much more risk than expected
    • Drivers failing to stop: More risk than expected

Lytx Case Study

CPC Logistics

Introduction

This case study of CPC Logistics is based on a June 2018 survey of Lytx customers by TechValidate, a 3rd-party research service.

“It’s been a good experience. We get great support when we have a complex event, and the monthly reports are great for getting a “look back” at what took place during the past month and to find trends to watch."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Lytx:

  • Experienced the following pain points before they started working with Lytx®:
    • Costs related to claims and collisions

Use Case

The key features and functionalities of Lytx that the surveyed company uses:

  • Has had their Lytx DriveCam® safety program for > 4 years.
  • Identifies the following as key drivers in their decision to select Lytx:
    • Actionable insights
    • Litigation benefits
  • Uses the following coaching practices with their drivers:
    • In-person coaching
    • Remote coaching
  • Reports that their coaching program offers a grace period with no punitive action, then discipline based on company policies.
  • Employs the following reward and recognition programs:
    • Publicly recognize good drivers
    • Offer cash rewards (bonuses)
  • Reports that their coach sits down with a driver for 4-6 minutes.

Results

The surveyed company achieved the following results with Lytx:

  • Experienced the following benefits since implementing the Lytx DriveCam safety program:
    • Experienced exoneration from false claim(s)
    • Identified problem behaviors
    • Experienced insurance savings
  • Gained insights into the following driver behaviors after implementing the Lytx DriveCam safety program:
    • cell phone use: more risk than expected
    • drivers unbelted: much more risk than expected
    • drowsy and distracted drivers: the expected risk
    • the following distance of drivers: more risk than expected
    • drivers failing to stop: the expected risk


More to Explore



About Lytx

Lytx® is the global leader in video telematics. Their 3,000 clients use their customizable solutions to help reduce risk, lower cost, and protect 850,000+ drivers. Lytx’s DriveCam® safety program helps improve driver performance. Their Lytx Video Services℠ platform provides deeper insights into fleet and field operations.

Lytx Website   Lytx Website