TechValidate Research on Lytx

These pages present data that TechValidate has sourced via direct research with verified customers and users of Lytx. TechValidate stands behind the authenticity of all published data. Learn more »



734 Customers Surveyed

6,238 Data Points Collected

31 Published TechFacts

12 Published Charts

24 Published Case Studies



Selected Research Highlights


Lytx Customer Research

Public recognition a key component of driver reward programs

What rewards and recognition programs do you employ?

Publicly recognize good drivers
49%
Cash rewards (i.e. bonuses)
45%
Discipline only
18%
Incentivize good drivers with non-cash rewards
14%

Lytx Customer Research

65% of coaching sessions take less than 10 minutes

How long does your coach sit down with a driver, on average?

4-9 minutes: 52%
10+ minutes: 35%
3 minutes or less: 13%

Lytx Customer Testimonial

I like the service a lot. It has been a great method to change driver habits, making them safer and more aware while on the road. It has helped solidify our efforts to be a safer company and to instill this value in our drivers.

Todd Hopper, Owner, Poff Carting Services

Lytx Case Study

All Waste Inc.

Introduction

This case study of All Waste Inc. is based on a June 2018 survey of Lytx customers by TechValidate, a 3rd-party research service.

“Drivecam has been an amazing tool to better our more experienced drivers and to help those newer to the waste hauling industry that arrive with behaviors/habits that they are unaware of. DriveCam is like having a manager in each vehicle, having a resource like that is irreplaceable. The defense of a DriveCam video in a “he said/she said” incident, single-handedly paid for the program for one year. If that’s not ROI, I don’t know what is."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Lytx:

  • Experienced the following pain points before they started working with Lytx®:
    • A lack of actionable data
    • Safety performance / safety scores
    • TIme spent on suprise road inspections

Use Case

The key features and functionalities of Lytx that the surveyed company uses:

  • Has had their Lytx DriveCam® safety program for > 4 years.
  • Identifies the following as key drivers in their decision to select Lytx:
    • Culture / value alignment
    • Ease of implementation
    • ROI
  • Uses the following coaching practices with their drivers:
    • In-person coaching
  • Reports that their coaching program has regular recognition programs.
  • Employs the following reward and recognition programs:
    • Publicly recognize good drivers
    • Offer cash rewards (bonuses)
  • Reports that their coach sits down with a driver for 4-6 minutes.

Results

The surveyed company achieved the following results with Lytx:

  • Experienced the following benefits since implementing the Lytx DriveCam safety program:
    • Experienced exoneration from false claim(s)
    • Identified problem behaviors
    • Improved safety scores
    • Reduced collisions
  • Gained insights into the following driver behaviors after implementing the Lytx DriveCam safety program:
    • cell phone use: much more risk than expected
    • drivers unbelted: much more risk than expected
    • drowsy and distracted drivers: the expected risk
    • the following distance of drivers: much more risk than expected
    • drivers failing to stop: much more risk than expected

Lytx Case Study

Csm Companies

Introduction

This case study of CSM Companies is based on a June 2018 survey of Lytx customers by TechValidate, a 3rd-party research service.

“I’ve had a great experience with Lytx, the support personnel are very knowledgeable, prompt, and professional. The program is easy to use, extremely effective, and has endless potential.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Lytx:

  • Experienced the following pain points before they started working with Lytx®:
    • Costs related to claims and collisions

Use Case

The key features and functionalities of Lytx that the surveyed company uses:

  • Has had their Lytx DriveCam® safety program for 1-3 years.
  • Identifies the following features as the key drivers in their decision to select Lytx:
    • ROI

Results

The surveyed company achieved the following results with Lytx:

  • Experienced the following benefits since implementing the Lytx DriveCam safety program:
    • Identified problem behaviors
    • Improved driving performance
    • Experienced insurance savings
    • Reduced collisions
  • Reduced their claims and collisions costs by 60% since implementing the Lytx DriveCam safety program.
  • Saw a return on their investment in the Lytx DriveCam safety program in >12 months.
  • After implementing the Lytx DriveCam safety program, gained insights into driver behaviors:
    • cell phone use: much more risk than expected
    • drivers unbelted: much more risk than expected
    • drowsy and distracted drivers: much more risk than expected
    • the following distance of drivers: much more risk than expected
    • drivers failing to stop: much more risk than expected
  • Reports that the level of effort required to get driver acceptance for the Lytx DriveCam safety program was about what they expected.
  • Reports that 0 drivers voluntarily left their company due to the Lytx DriveCam safety program.

Lytx Customer Testimonial

We curbed a majority of driving complaints from other drivers. In addition to knowing vehicles locations, it has also helped our service dispatchers find the closest available technician to improve our efficiency.

Edward Geiger, Transportation Management, Select Air DBA Greenwood Heating and Air



More to Explore



About Lytx

Lytx® is the global leader in video telematics. Their 3,000 clients use their customizable solutions to help reduce risk, lower cost, and protect 850,000+ drivers. Lytx’s DriveCam® safety program helps improve driver performance. Their Lytx Video Services℠ platform provides deeper insights into fleet and field operations.

Lytx Website   Lytx Website