TechValidate Research on LogicNow MAXfocus


Why customers switched to MAX ServiceDesk

What issues were you experiencing with your previous service desk solution, prior to using MAX ServiceDesk?

Lack of features
51%
User interface was poor
47%
Difficulty using the product
36%
Lack of training and support
28%
Too many features
19%
The product was unstable
14%




About This Data

This data was sourced directly from verified users of LogicNow MAXfocus by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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