TechValidate Research on LogicNow MAXfocus

1 Chart


Why customers switched to MAX ServiceDesk

What issues were you experiencing with your previous service desk solution, prior to using MAX ServiceDesk?

Lack of features
51%
User interface was poor
47%
Difficulty using the product
36%
Lack of training and support
28%
Too many features
19%
The product was unstable
14%



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