287 Customers Surveyed
2,338 Data Points Collected
68 Published TechFacts
3 Published Charts
1 Published Case Study
LogicMonitor Case Study
This case study of TerreCom Pty Ltd. is based on a December 2022 survey of LogicMonitor customers by TechValidate, a 3rd-party research service.
“LM Logs consolidates all device logs into a single view and highlights anomalies making it easier to see real issues.”
The business challenges that led the profiled company to evaluate and ultimately select LM Logs:
The key features and functionalities of LogicMonitor that the surveyed company uses:
The surveyed company achieved the following results with LogicMonitor:
LogicMonitor Customer Testimonial
We run a monthly analysis of our environments and have dashboards showing the status of all our key production environments. LogicMonitor’s forecasting and multiple views with different types of widgets give us a very quick, clear understanding not only of the current and past state but also prediction of when we will have issues and can address them.
— William Guertin, TechOps Manager, Accruent, Inc.
LogicMonitor Customer Research
What challenges were your teams experiencing before using LM Logs?
| Gaps in visibility across entire IT environment |
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| Lack of access to log data |
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| Overwhelming amount of IT noise and alerts |
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| Slow troubleshooting with dead-end investigations |
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| Manually accessing log data |
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| Context switching across tools |
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| Other |
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