TechValidate Research on Loftware

245 TechFacts – Page 3 of 9


Loftware Spectrum Customer Satisfaction Rating

Spectrum Offers Ease of Use

A customer at a large enterprise automotive & transport company would be very likely to recommend Loftware Spectrum for this reason:

Spectrum is easy to use and manage and the Loftware team is great to work with.

Loftware Spectrum Customer Fact

Swift Return on Investment

International Business Machines Corporation saw a return on their investment in Loftware Spectrum in less than six months.

Loftware Spectrum Customer Fact

Over $1 Million in Annual Savings

Implementing Loftware Spectrum helped Johnson & Johnson to secure over $1 million in annual savings, reduce occurrences of mislabeling by more than 75%, and ensure regulatory compliance.

Loftware Customer Testimonial

The customer support has always been excellent. Thomas was on the phone for an extended period of time and stayed patient and tried various angles.

Rick Waddell, Application Developer, Hunter Douglas

Loftware Customer Testimonial

The times I needed the support, the technicians were very fast and kind, and know the product very well. For me, it was a very good experience because they resolved my problem almost immediately.

Miguel Antonio Nicolosi, Chief Technology Officer (CTO), Angel Estrada y Cia. S.A.

Loftware Customer Testimonial

Excellent customer support.

Rizwan Siddiqui, Consultant, Netlink software

Loftware Customer Testimonial

Friendly, helpful tech support, Licensing/upgrading was extremely helpful. They were very patient and understanding of my situation and extended a high level of support.

William Linebaugh, Engineer, Frostbite Brands - Dean Foods

Loftware Customer Testimonial

Been with Loftware products for about 25 years and consider it the best support of any other company I have had to deal with.

IT Director, Small Business Consumer Products Company

Loftware Customer Testimonial

Great Experience with Loftware

Great experience working with the support team. They seem to have a great understanding on how to remedy situations.

Operations Manager, Large Enterprise Electronics Company

Loftware Customer Testimonial

Highly Responsive Support

Sponge-Jet, Inc. has been a Loftware user for several years. The stability of the general product, the improvements and live support are well matched and highly responsive.

William McLaughlin, Vice President, Sponge-Jet, Inc.

Loftware Customer Fact

Loftware Smartflow Provides Proven Value

Smartflow provides value by enabling quicker time to market, regulatory compliance, accountability and visibility into workflow processes throughout the product lifecycle.

Laura Helton, Business Project Manager, Kao USA

Loftware Customer Fact

Ensuring Control and Compliance for Healthcare Companies

A medium enterprise health care company reported that it was able to successfully track and manage artwork changes and ensure control and compliance using Smartflow.

Loftware Customer Fact

Improving Collaboration within a Global Pharmaceuticals Company

Loftware Smartflow helped global 500 pharmaceuticals company address challenges with lack of effective collaboration and poor visibility and metrics.

Loftware Customer Testimonial

Configurable workflows that improve efficiency

It is really easy to track all the information that’s required. We know exactly what we have to do and when.

Business Project Manager, Small Business Media & Entertainment Company

Loftware Customer Fact

Helping Retail Companies Bring Products to Market Faster

“Loftware Smartflow has significantly improved our collaboration, offering better visibility of our artwork management processes and ultimately helping us bring products to market faster.”

Loftware Customer Testimonial

Increasing Speed to Market

Loftware Smartflow provides an almost infallible approach that allows us to follow consistent processes and benefit from a single version of truth. As a result, we have increased speed to market and accuracy of artwork.

Laura Helton, Business Project Manager, Kao USA

Loftware Customer Satisfaction Rating

Delivering results and making an impact

Marylyn Styles, Project Manager at Crabtree & Evleyn, would be very likely to recommend Loftware for this reason:

The software delivers, and the company is exceptional to work with.

Loftware Customer Fact

Plan and Manage Artwork Successfully

A medium enterprise retail company uses Smartflow to plan and manage packaging artwork.

Loftware Customer Testimonial

Loftware provides great technical support.

IT Analyst, Medium Enterprise Beverage Company

Loftware Customer Testimonial

Technical Support was very helpful and knowledgeable.

Peter Shipley, Application Developer, MSSC Canada

Loftware Customer Testimonial

I love Loftware. We set this early on in my career here at Ridewell. We set it up and forgot about it because it always runs.

Ed Suttles, IT Administrator, Ridewell Corporation

Loftware Customer Testimonial

Please continue to provide such an exceptional support and you will always have happy customers.

Vijay Kothari, Business Project Manager, Net@Work Inc.

Loftware Customer Testimonial

Can you clone that support rep?

David Brown, IT Specialist, Next Dimension

Loftware Customer Testimonial

We recouped our investment over and over. Prior to implementing Loftware all of the code to generate labels had to be incorporated into our scripts. This made adjustments and mods a tedious task. Having the Loftware Print Server has made the management of printers a much easier task. It gives us one central location to star trouble shooting if the need arises.

Application Developer, S&P 500 Telecommunications Equipment Company

Loftware Customer Testimonial

Loftware has always been very quick to respond to my support tickets.

Ben Rubin, Application Developer, Trends International

Loftware Customer Testimonial

Always very satisfied when contacting Loftware. Have gotten answers quickly resolving my issues.

Connie Wilson, End User, Philips

Loftware Customer Testimonial

The best service I can ask for.

Ernesto Alvarenga, Brand Manager, Cosmetic Labs of America

Loftware Customer Testimonial

All of the Tech Support Engineers that I have been involved with were very knowledgeable and helpful.

Engineer, S&P 500 Health Care Company

Loftware Customer Satisfaction Rating

Michael Rudnitskas, an IT Administrator at Moen Incorporated, would be very likely to recommend Loftware for this reason:

Super responsive tech support and a bulletproof product!!

Loftware Customer Fact

Integrating Labeling with SAP

Automotive customer Bergstrom Inc. is able to make label changes quickly, avoid mislabeling errors, and support expansion in new locations by integrating Loftware labeling with SAP.




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