Introduction
This case study of PPG Industries is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.
Loftware Case Study
This case study of PPG Industries is based on an April 2017 survey of Loftware customers by TechValidate, a 3rd-party research service.
“Loftware is a reliable partner, providing leading edge labeling solutions along with outstanding services and support.”
PPG was faced with a range of issues including meeting complex customer labeling requirements and complying with evolving regulations. However, they were faced with maintaining multiple labeling solutions. Using disparate solutions, which included manual labeling functions and countless permutations of label templates made meeting these increasing demands difficult and resulted in costly labeling downtime.
PPG was able to standardize and automate their labeling with Loftware to streamline manufacturing, warehouse management and shipping, while also improving traceability across the supply chain. Additionally, they were able to simplify their label design and empower business users to update labels eliminating the need for costly and scare IT resources.
PPG was able to realize a return on their Loftware investment in less than two years by achieving the following results. First, they were able to reduce downtime by nearly 100% and scale their labeling to meet their business growth. They also were able to reduce costs associated with managing and maintaining multiple label systems.
After standardizing on Loftware and integrating their solution with existing enterprise applications, PPG was able to eliminate manual labeling efforts and was better equipped to address evolving customer demands and make label changes quickly. This enabled them to improve handling of requirements such as content, barcodes, images/branding, formatting and languages and improve relationships with customers.
The Loftware solution allowed PPG to improve label accuracy and reduce costly errors, as well as reduce the number of label templates by over 80%. They also were able to stay compliant with regulations, which helped to avoid supply chain disruptions or stoppages.
This data was sourced directly from verified users of Loftware by TechValidate.
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