LiveAction Case Study
This case study of a small business energy & utilities company is based on an August 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“With Meralco’s commitment to its customer to provide the best and reliable electric service, a stable and dependable network is important. It is where LiveAction has played an important role in keeping our network up and running. "
Mercalo faced the following challenges:
The top purchasing drivers for Mercalo were:
Mercalo achieved the following results with LiveAction:
LiveAction Case Study
This case study of a small business telecommunications services company is based on an August 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
LiveSP is an add-value in our offers and also a good tool for our Account Managers.
A telecommunications services company faced the following challenges:
Top purchasing drivers:
The telecommunications services company achieved the following results with LiveAction:
LiveAction Case Study
This case study of a large enterprise insurance company is based on a November 2021 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
A Large Insurance Company Faced the following challenges:
Top purchasing drivers were:
The insurance company achieved the following results with LiveAction:
LiveAction Case Study
This case study of a Fortune 500 computer services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“We chose LiveAction to help with QoS tagging and packet issues. The cost/benefit comparison & integration with Cisco devices made it an easy choice.”
The tech company struggled with visibility in their WAN environment and was seeking a platform that would enhance their network observability.
Using LiveAction, they found significant value in the hop-by-hop analysis of application visibility and the performance metrics.
LiveAction allowed them to achieve faster problem diagnosis, beating previous MTTR. With root-cause analysis they gained a better understanding of where patterns of failure occured.
This enterprise evaluated the following companies before ultimately choosing LiveAction:
LiveAction Case Study
This case study of a state & local government is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“LiveActions gives us greater efficiency and quicker time to resolution with network events.”
The government agency was looking to improve speed for their troubleshooting, problem diagnosis, and root-cause analysis. The operational efficiency of these processes was not satisfactory.
The agency selected LiveAction specifically for these functionalities:
With LiveAction the government agency achieved the following result:
They evaluated SolarWinds against LiveAction before determining that LiveAction capabilities better fit their needs.
LiveAction Case Study
This case study of a Fortune 500 transportation services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction makes it easy to identify the path of high bandwidth flows and displays NetFlow in a more accessible and actionable way than other interfaces”
This transportation company struggled with bandwidth visibility, especially when it came to datacenter operations.
LiveAction was selected for the following features and functionalities:
They achieved the following results after using LiveAction:
They evaluated the features and capabilities of the following companies before ultimately selecting LiveAction:
LiveAction Case Study
This case study of a Fortune 500 retail company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction provided dual visibility using both NetFlow and AVC.”
The retail company gained enhanced visibility in:
LiveAction was selected for these key features and functionalities:
They achieved the following results from using LiveAction:
They evaluated the features and value of the following companies before ultimately selecting LiveAction:
LiveAction Case Study
This case study of a large enterprise financial services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Riverbed seems to slow down the WAN & Solarwinds doesn’t show the reports as quick and detailed as needed.”
The FinTech company struggled with limited visibility into their WAN environment and finding a platform that would deliver results without slowing down their network.
With LiveAction, they took advantage of custom and out-of-the-box reporting to gain more visibility into their network health. They utilized the Dashboard for real-time analytics. They optimized their network with preemptive alerts for on-the-go network tweaking.
After using LiveAction, they realized the following benefits:
This FinTech enterprise evaluated RiverBed & SolarWinds before ultimately selecting LiveAction to meet their needs.
LiveAction Case Study
This case study of a medium enterprise infrastructure and engineering company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction helped identify latency issues that could be caused by many elements in the path. It can be tricky to pinpoint the exact point, but with LiveAction you have the precision to find it.”
This engineering organization felt the impact of inadequate visibility across their WAN and SDWAN environments
Using LiveAction they were able to attain these valuable network monitoring capabilities:
The value of LiveAction delivered these results:
LiveAction Case Study
This case study of a large enterprise professional services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction is comprehensive. It provides application visibility through NBAR, bandwidth monitoring for capacity management, QoS monitoring to find out drops specific to any queue, and path analysis for troubleshooting.”
An enterprise professional services firm was seeking a solution for limited visibility into Data Center, Branch, and WAN architecture.
This enterprise highlighted the following LiveAction features as the most impactful to their organization:
The Professional Services firm achieved the following improvements by using LiveAction:
They considered and evaluated NetScout products before ultimately selecting LiveAction as the NPM to meet their needs.
LiveAction Case Study
This case study of a federal government is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
A federal government agency was lacking visibility into critical infrastructure including:
Using LiveAction, the Agency found improved functionality and value in these areas:
The Government Agency achieved the following results with LiveAction:
They compared and evaluated the SolarWinds product line before ultimately determining that LiveAction was better suited for their needs.
LiveAction Case Study
This case study of a large enterprise computer software company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction is the only application that I have found which is able to distill large amounts of granular network flow data down into actionable reporting & alerts.”
This SaaS enterprise struggled with access and visibility into the level of detail they wanted out of their WAN environment.
They selected LiveAction as their NPM for the following benefits the platform delivers:
*flow playback functionality to assist with troubleshooting
This Saas Enterprise noted improvements in the following areas after using LiveAction:
This enterprise evaluated SolarWinds against LiveAction before ultimately choosing LiveAction as the better fit.
LiveAction Case Study
This case study of a large enterprise industrial manufacturing company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“LiveAction is simply easier to use. It’s a friendly platform.”
This Industrial manufacturing company struggled with visibility into branches of their network and their overall WAN infrastructure.
They found LiveAction to deliver value in the following areas:
This Industrial Manufacturing Enterprise achieved the following improvements after using LiveAction:
They evaluated the RiverBed products and solutions before deciding LiveAction better suited their needs.
LiveAction Case Study
This case study of a large enterprise professional services company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
This Professional Services Enterprise was struggling with the business impact of low visibility to their branch environment.
This enterprise selected LiveAction for the value in these specific network monitoring capabilities:
They achieved the following results with LiveAction:
They evaluated SolarWinds and NetScout NPM tools before determining that LiveAction best addressed their visibility needs.
LiveAction Case Study
This case study of a Fortune 500 automotive & transport company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“The capacity management and integration capabilities with Cisco led us to choose LiveAction as our NPM”
This Automotive and Transport company experienced significant blind spots in its SDWAN and Data Center infrastructures. These limitations were having a negative impact on operations and business success.
The automotive and transport company found the most value in LiveAction’s following network monitoring capabilities:
LiveAction allowed them to achieve the following results:
This automotive and transport company evaluated the capabilities of LiveAction, NetScout, and ManageEngine before selecting LiveAction as the best fit for their needs.
LiveAction Case Study
This case study of Manila Electric Company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
“LiveAction excels at finding and determining the root cause of an issue/incident”
Manilla Electric Company needed greater visibility into its network infrastructure in several areas, including:
Manilla Electric found the most value in these LiveAction NPM capabilities:
With LiveAction Manilla Electric reported achieving:
Manilla Electric considered and evaluated the following companies before ultimately choosing LiveAction:
LiveAction Case Study
This case study of Infor Global Solutions, Inc. is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
“Saturation analysis and performance degradation due to heavy replication are easy to spot with LiveAction. "
Infor gained the greatest visibility in:
Info gained the most value from the following network monitoring capabilities:
Infor achieved the following results with LiveAction:
Infor Evaluated the following companies before ultimately choosing LiveAction:
LiveAction Case Study
This case study of HDR, Inc. is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
“Visibility into the network is what I was after and LiveAction was better.”
HDR gained the greatest visibility in the following areas:
HDR found the most value in the following network monitoring capabilities:
HDR achieved the following results with LiveAction:
HDR evaluated the following companies before ultimately choosing LiveAction:
LiveAction Case Study
This case study of a medium enterprise metals & mining company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The profiled company experienced visibility gaps in their WAN and SD-WAN architecture.
The metals and mining company selected LiveAction as an NPM for these specific capabilities:
The surveyed company achieved the following benchmarks after using LiveAction:
They evaluated the following companies before selecting LiveAction:
LiveAction Case Study
This case study of a S&P 500 banking company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“This helps us with greater data center visibility which is a major issue. Data center switches don’t provide good NetFlow. LiveAction also provides ease of integration”
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
The banking institution found the most value in the following network monitoring capabilities:
The surveyed company achieved the following results with LiveAction:
LiveAction Case Study
This case study of a large enterprise healthcare company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“How easy it is to visually see traffic patterns. Cost was a major contributor, as well.”
A healthcare company was experiencing lack of visibility in the following environments:
The key features and functionalities of LiveAction that the healthcare company uses:
They achieved the following results with LiveAction:
LiveAction Case Study
This case study of a S&P 500 retail company is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“We use it all the time to see where our WAN is congested due to application updates/software updates/etc.”
The retail company struggled with a lack of visibility in the following:
The most valuable network monitoring capabilities they received from the LiveAction NPM solution was flexible and granular Reports, Dashboards, and Alerts
They gained the following results with LiveAction:
LiveAction Case Study
This case study of a state & local government is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“LiveAction has assisted in determining WAN provider issues with dropped packets and the rewriting of DSCP tags.”
A government agency struggled with lack of visibility in the following:
They realized the most value from the following network monitoring capabilities:
They achieved the following results with LiveAction:
LiveAction Case Study
This case study of Ohio Cat Co is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
“Faster, and right to the point.”
The business challenges that led the profiled company to evaluate and ultimately select LiveAction:
The most valuable network monitoring capabilities that Ohio Cat experienced were:
Ohio Cat achieved the following results with LiveAction:
LiveAction Case Study
This case study of Linsco/Private Ledger Corp. is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
Linsco Private Ledger struggled with lack of visibility in the following:
The most valuable network monitoring capabilities achieved were:
Linsco Private Ledger achieved the following results with LiveAction:
LiveAction Case Study
This case study of a large enterprise aerospace & defense company is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
The business challenges that led the profiled company to select LiveAction was the need for greater visibility in:
The most valuable network monitoring capabilities realized were: searching, filtering, and granular analysis of network telemetry for faster diagnosis and troubleshooting.
The aerospace and defense company achieved faster problem diagnosis and root-cause analysis with LiveAction network performance monitoring solutions.
LiveAction Case Study
This case study of Florida Cancer Specialists is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service.
“Helped with QoS and understanding bandwidth flows.”
Florida Cancer Specialists was challenged with the lack of visibility in their branch and WAN environments.
The key network monitoring capabilities they gained with LiveAction was a deep analysis of Netflow data.
Florida Cancer Specialists achieved the following results with LiveAction:
LiveAction Case Study
This case study of a large enterprise hospitality company is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“We have seen a lot of QoS issues in our environment. Being able to drill down quickly into packets to see the tags and also see utilization by bucket has helped tremendously. "
The business challenge that led a hospitality company to select LiveAction was their lack of visibility in their WAN environment.
The most valuable network monitoring capabilities this company uses are:
Achieved the following results with LiveAction:
LiveAction Case Study
This case study of a large enterprise industrial manufacturing company is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Truly excellent Cisco integration, including IWAN and Trustsec”
An industrial manufacturing company required better visibility and monitoring capabilities across their WAN and SD-WAN environments.
The most valuable network monitoring features they considered with LiveAction were:
The surveyed company achieved the following results with LiveAction:
This Manufacturing Company evaluated the following companies before ultimately choosing LiveAction:
LiveAction Case Study
This case study of a Fortune 500 industrial manufacturing company is based on a January 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Hands down best for router to router netflow”
The profiled company experienced a business impact from WAN visibility issues. They selected LiveAction for their ability to deliver improved visibility into their WAN environment.
The key features and functionalities of LiveAction that the surveyed company uses:
The surveyed company achieved the following results with LiveAction:
They evaluated the following companies before determining LiveAction best fit their WAN visibility needs:
