TechValidate Research on LiveAction

These pages present data that TechValidate has sourced via direct research with verified customers and users of LiveAction. TechValidate stands behind the authenticity of all published data. Learn more »



100 Published TechFacts

7 Published Charts

47 Published Case Studies



Selected Research Highlights


LiveAction Case Study

Enterprise Engineering Company Resolves Latency Issues with LiveAction

Introduction

This case study of a medium enterprise infrastructure and engineering company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LiveAction helped identify latency issues that could be caused by many elements in the path. It can be tricky to pinpoint the exact point, but with LiveAction you have the precision to find it.”

Challenges

This engineering organization felt the impact of inadequate visibility across their WAN and SDWAN environments

Use Case

Using LiveAction they were able to attain these valuable network monitoring capabilities:

  • Searching, filtering, and granular analysis of network telemetry
  • Rapid diagnosis and troubleshooting
  • Single-click drill-down from flow visualization to packet analysis for detailed root-cause analysis
  • Flexible and granular Reporting and Alerting
  • User-friendly graphic dashboard

Results

The value of LiveAction delivered these results:

  • Targeted troubleshooting
  • Reduced MTTR
  • Rapid and accurate root-cause analysis
  • Improved operational efficiency to support business growth

LiveAction Customer Statistic

LiveAction Over SolarWinds

74% of surveyed organizations selected LiveAction over SolarWinds as their NPM solution.

74%

LiveAction Customer Research

LiveAction Return On Investment

1-6 months: 25%
7-12 months: 50%
13-18 months: 13%
19-24 months: 13%

LiveAction Customer Research

Which LiveAction network monitoring capabilities do you find the most valuable?

Searching, filtering, and granular analysis of network telemetry for faster diagnosis and troubleshooting
67%
Hop-by-hop analysis of application visibility and performance
44%
Visibility to different parts of the network – LAN, Campus, WAN, DC in a single-pane-of-glass
44%
Flexible and granular Reports, Dashboards, and Alert
33%
Single-click drill-down from flow visualization to packet analysis for detailed root-cause analysis
22%
Other
11%

LiveAction Case Study

Fortune 500 Retail Company Selects LiveAction for User-Friendly Visibility

Introduction

This case study of a Fortune 500 retail company is based on a March 2022 survey of LiveAction customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LiveAction provided dual visibility using both NetFlow and AVC.”

Challenges

The retail company gained enhanced visibility in:

  • SDWAN
  • Data Center
  • Branch
  • Campus
  • WAN

Use Case

LiveAction was selected for these key features and functionalities:

  • Hop-by-hop analysis of application visibility and performance
  • Searching, filtering, and granular analysis of network telemetry
  • Faster MTTR and root cause analysis
  • Enhanced network observability, exposing total network infrastructure ( LAN, Campus, WAN, DC )
  • Visibility and management from a single easy-to-use dashboard
  • Single-click drill-down from flow visualization to packet analysis for detailed root-cause analysis
  • Flexible and granular Reports
  • Accurate and predictive alerts

Results

They achieved the following results from using LiveAction:

  • Reduced MTTR
  • Accelerated root-cause analysis
  • Unified view of the entire network from device to flow to packets
  • Ability to communicate NetOps achievements to the management team

They evaluated the features and value of the following companies before ultimately selecting LiveAction:

  • Riverbed
  • SolarWinds
  • NetScout

LiveAction Customer Statistic

Faster Problem Diagnosis and Root-Cause Analysis

90% of surveyed organizations achieved faster problem diagnosis and root-cause analysis with LiveAction.



More to Explore



About LiveAction

LiveAction provides end-to-end visibility of network and application performance from a single pane of glass. We provide enterprises with confidence that the network is meeting business objectives, full network visibility for better decisions, and reduced cost to operate the network.

LiveAction Website   LiveAction Website