Menu

TechValidate Research on LG Electronics

These pages present data that TechValidate has sourced via direct research with verified customers and users of LG Electronics. TechValidate stands behind the authenticity of all published data. Learn more »



1,198 Customers Surveyed

7,702 Data Points Collected

193 Published TechFacts

91 Published Charts

5 Published Case Studies



Selected Research Highlights


Small Format Displays

What screen size/s do you consider appropriate for both office work and creative work?

18/19"
7%
20"
14%
22"
36%
24"
86%
27"
71%
31"
14%
34"
14%
Larger than 34"
29%

More competitive pricing. White glove services.

Miguel Zamarripa, Chief Technology Officer, Colorado Computer Support

Small Format Displays

What are the top features when considering a desktop monitor?

Variety of inputs
71%
Energy Savings
29%
Maximum resolution
57%
Refresh rate
21%
IPS technology
14%
Realistic color reproduction
14%
Features like adjustable stands, USB speakers
29%
Dual inputs
36%
VESA mounts
7%

LG Hospitality Case Study

Hilton Hotels

Introduction

This case study of Hilton Hotels is based on a March 2016 survey of LG Hospitality customers by TechValidate, a 3rd-party research service.

“The TVs have great picture and the service is good.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select LG Hospitality:

  • Top purchasing driver for buying LG Hospitality product solutions:
    • Meet compliance regulations

Use Case

The key feature and functionality of LG Hospitality that the surveyed company uses:

  • Recently purchased LG Hospitality’s TVs.

Results

The surveyed company achieved the following results with LG Hospitality:

  • Rates the following LG Hospitality product capabilities compared to the competition:
    • Performance: best
    • Ease of use: best
    • Reliability: best
    • Scalability: significantly better
  • Agrees LG Hospitality product solutions have been a successful investment.
  • Is extremely satisfied with LG Hospitality product solutions.
  • Absolutely plans to make other purchases with LG Hospitality product solutions.

Sai Systems differentiates LG Digital Signage solutions from other vendors by its robust product line-up that comes in various sizes, features, and specifications. It also differentiates LG Digital Signage by its technical support team, which helps design their network to fit any environmental challenge because it allows for deeper engagement with customers when looking to promote new items or special offers. It also has great customer service with many different service offerings.

LG Digital Signage Case Study

Best Buy

Introduction

This case study of Best Buy is based on a November 2015 survey of LG Digital Signage customers by TechValidate, a 3rd-party research service.

“LG gives us the most flexibility and assortment to offer our clients the right solution.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LG Digital Signage:

  • Top purchasing drivers for buying your LG digital signage solution:
    • To reduce costs
    • To support business growth expectations
  • Vendors evaluated before choosing LG digital signage solutions:
    • Samsung
    • NEC
  • Criterion considered when choosing LG digital signage solutions for harsh commercial environments:
    • It is a reliable operation

Use Case

The key feature and functionality of LG Digital Signage that the surveyed company uses:

  • Agrees that LG’s digital signage has become an essential part of their business to generate new revenue.

Results

The surveyed company achieved the following results with LG Digital Signage:

  • Increased sales by generating higher brand awareness by 10-24% with LG digital signage solutions.
  • Primary benefits that differentiate LG digital signage solutions from other vendors:
    • By its robust product line-up that comes in various sizes, features, and specifications
    • By its great customer service with many different service offerings
  • Rates the following LG digital signage capabilities compared to the competition:
    • Performance: significantly better
    • Color representation: significantly better
    • Reliability: better
    • Easy setup: significantly better
    • Ease of use: best in class
  • Agrees that LG is a go to company for all digital signage needs for their business.


More to Explore



About LG Electronics

LG Electronics offers the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting.

LG Electronics Website   LG Electronics Website