TechValidate Research on LabWare LIMS and ELN

LabWare LIMS and ELN Case Study

New Mexico Scientific Laboratory Division


This case study of New Mexico Scientific Laboratory Division is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“Backbone of the laboratories data management and results reporting.”


The business challenges that led the profiled organization to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Regulatory compliance
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed organization uses:

  • Versions of LabWare the company is currently using:
    • LabWare 7 LIMS
    • LabWare 7 Windows Client
  • Has used LabWare for 5 to 9 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: partially interfaced
    • CDS: partially interfaced


The surveyed organization achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Product functionality
  • Satisfaction with the following LabWare areas:
    • Product functionality: Extremely satisfied
    • Industry focused templates: Extremely satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied

About This Data

This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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