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LabWare LIMS and ELN Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a November 2017 survey of LabWare LIMS and ELN customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“LabWare provides a positive Return On Investment (ROI) for my organization.”

“LabWare LIMS increases overall laboratory staff eficiency in activities as well as reports and provides the ability to continuously improve the system in adapting to business changes and growth.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select LabWare LIMS and ELN:

  • Challenges solved with LabWare:
    • Lab efficiency/productivity
    • Instrument integration and consolidated reporting

Use Case

The key features and functionalities of LabWare LIMS and ELN that the surveyed company uses:

  • Versions of LabWare the company is currently using:
    • LabWare LIMS v6
  • Has used LabWare for 1 to 4 years.
  • Third-party tools interfaced with LabWare:
    • Analytical Balances: fully interfaced
    • CDS: a plan to interface in the future
    • ERP: a plan to interface in the future

Results

The surveyed company achieved the following results with LabWare LIMS and ELN:

  • Chose LabWare for an informatics partner because of their:
    • Company stability
    • Global presence
    • Reputation
    • User community
    • Product functionality
    • Customer Empowerment
  • Satisfaction with the following LabWare areas:
    • Product functionality: Highly satisfied
    • Professional services: Highly satisfied
    • Customer technical support: Highly satisfied
    • Customer training: Highly satisfied




About This Data

This data was sourced directly from verified users of LabWare LIMS and ELN by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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