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TechValidate Research on Kinaxis RapidResponse

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kinaxis RapidResponse. TechValidate stands behind the authenticity of all published data. Learn more »



708 Customers Surveyed

6,218 Data Points Collected

104 Published TechFacts

25 Published Charts

28 Published Case Studies



Selected Research Highlights


Case Study: Global 500 Electronics Company

Introduction

This case study of a Global 500 electronics company is based on a March 2013 survey of Kinaxis RapidResponse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Addressed the following operational challenges with RapidResponse:
    • Improved visibility amid supply chain function/organization
    • Improved the efficiency (speed) of business processes
    • Improved the effectiveness (outcome) of business processes
    • Achieved alignment across supply chain functions
    • Improved customer service
    • Reduced supply chain operating costs
    • Maximized revenue opportunities

Use Case

  • Chose RapidResponse over the following alternatives:
    • Oracle supply chain modules
    • Other ERP vendor supply chain modules
  • Supports the following supply chain functions with RapidResponse:
    • S&OP
    • Inventory Management
    • Supply Management
    • Capacity and Constraint Management
    • Demand Planning/Demand Management
    • Engineering Change Management
    • Order Commitment Analysis/Order Promising
    • Master Production Scheduling

Results

  • Purchased RapidResponse over alternatives for the following reasons:
    • New and differentiated capabilities
    • The flexibility of the solution to adapt to business requirements
    • The speed of deployment
    • The expected time to value
    • The ease of doing business with Kinaxis
    • Customer references
  • Rated the following RapidResponse capabilities in terms of how differentiated they are compared to the competition:
    • what-if scenario analysis: 5 (highly differentiated)
    • supply chain analytics: 4 out of 5
    • impact evaluation/alerting: 4 out of 5
    • role-based collaboration: 5 (highly differentiated)
    • multi-tier visibility: 4 out of 5
  • Improved response rates for relevant supply chain function(s) by > 91% with RapidResponse.
  • Used RapidResponse to improve planning cycles with ‘extremely significant’ results, while improving on time delivery performance and inventory management with ‘very significant’ results.

Case Study: Large Enterprise Telecommunications Equipment Company

Introduction

This case study of a large enterprise telecommunications equipment company is based on a March 2013 survey of Kinaxis RapidResponse customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With the deployment of RapidResponse, the planning activity has been greatly simplified and the time taken to input the required details has significantly reduced.”

Challenges

  • Addressed the following operational challenges with RapidResponse:
    • Improved visibility amid supply chain function/organization
    • Improved the efficiency (speed) of business processes
    • Improved the effectiveness (outcome) of business processes
    • Achieved alignment across supply chain functions
    • Reduced supply chain operating costs
    • Maximized revenue opportunities

Use Case

  • Chose RapidResponse over the following alternatives:
    • SAP supply chain modules
    • JDA/i2 planning solutions
  • Supports the following supply chain functions with RapidResponse:
    • S&OP
    • Inventory Management
    • Supply Management
    • Capacity and Constraint Management
    • Demand Planning/Demand Management

Results

  • Purchased RapidResponse over alternatives for the following reasons:
    • The completeness of features
    • New and differentiated capabilities
    • All capabilities are offered within one system
    • The flexibility of the solution to adapt to business requirements
    • The expected time to value
  • Rated the following RapidResponse capabilities in terms of how differentiated they are compared to the competition:
    • What-if scenario analysis: 4 out of 5
    • Supply chain analytics: 4 out of 5
    • Impact evaluation/alerting: 4 out of 5
    • Role-based collaboration: 4 out of 5
    • Multi-tier visibility: 4 out of 5

Expanding the Use of RapidResponse Over Time

Please indicate the use and growth of RapidResponse within your organization.

S Initial Implementation S Subsequent Application S Future Consideration

Sales and Operations Planning
Supply Planning
Inventory Management
MPS, Demand/Supply Balancing
Order Promising/Commitment

Better Planning Capabilities

We appreciate RapidResponse’s operational benefits: what-if capabilities, alerts, accuracy in the plan in comparison with SAP/APO.

IT Systems Analyst, S&P 500 Electronics Company

100% Recommended

Would you recommend RapidResponse to a peer?

Yes: 100%
No: 0%

Vast Majority Improved Planning Cycles with ‘Significant Results’

94% of surveyed organizations used RapidResponse to improve planning cycles for their relevant supply chain function(s) with significant results or better.

94%


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About Kinaxis RapidResponse

RapidResponse® fuels key supply chain management (SCM) and sales and operations planning (S&OP) processes, as well as other associated business functions. The end goal is to compress the time to identify a variety of plan deviations and collapse the time to make profitable course corrections in response.

Kinaxis RapidResponse Website   Kinaxis Website