TechValidate Research on Kentik

222 TechFacts – Page 7 of 8


Kentik Customer Satisfaction Rating

One network engineer said they would be very likely to recommend Kentik for this reason:

Kentik is the only tool we’ve found that is not only accurate and comprehensive, but reliable, stable, and FAST. All other tools we’ve tested pale in comparison, yield constant inaccuracies and cost a fortune to support.

Kentik Customer Testimonial

Kentik offers unmatched visibility into network traffic.

Chief Technology Officer (CTO), Medium Enterprise Telecommunications Services Company

Kentik Customer Testimonial

Take Kentik away from me? Please fire me instead!

Global Network Architect, Medium Enterprise Telecommunications Services Company

Kentik Customer Testimonial

The insight that Kentik provides is invaluable.

IT Senior Vice President, Global 500 Computer Services Company

Kentik Customer Testimonial

Easy to use and has a great UI.

Christian Koch, Director, Network Strategy, Pilot Fiber

Kentik Customer Testimonial

Kentik has become the number one tool to go to when network congestion happens.

Kenan Soufan, Enterprise Architect, PhoenixNAP

Kentik Customer Testimonial

The ability to create dashboards and alerts in Kentik Detect gives executive management visibility into traffic that they previously did not have.

David Siegel, Network Operations, Limelight Networks, Inc.

Kentik Customer Testimonial

Kentik quickly and accurately provides an in-depth view into what traffic we’re carrying across our network.

David Siegel, Network Operations, Limelight Networks, Inc.

Kentik Customer Testimonial

Kentik provides the only way to research transit and peering questions. It also is the fastest way to get a quick snapshot of traffic flowing to a country or via a peer.

William Rotch, Senior Director Strategic Initiatives, Limelight Networks, Inc.

Kentik Customer Testimonial

Kentik’s cloud-based SaaS model allows me to use a faster-performing system than I could afford to install and maintain in-house.

Larry Konig, Network Operations Manager, Chester County Internediate Unit

Kentik Customer Testimonial

Kentik shows me what I need to know, when I need to know it. The product has virtually no lag compared to other flow solutions, which means I can deal with security events such as DDoS attacks much quicker, with limited staffing.

Larry Konig, Network Operations Manager, Chester County Internediate Unit

Kentik Customer Statistic

8 out of 10 respondents agree:

“Kentik is a must-have for any organization operating a large network.”

Kentik Customer Statistic

More than 50% of Kentik customers have non-technical stakeholders (product, sales, finance, management, execs) who rely on data from the Kentik Detect platform.

Kentik Customer Statistic

9 out of 10 respondents agree:

“Kentik improves the awareness of threats on my network and the security posture of my organization.”

Kentik Customer Statistic

93% of respondents rate Kentik’s customer success/support team as much better compared to competing vendors.

93%

Kentik Customer Statistic

99% of respondents said the quality of insights from Kentik are better than from other vendors and products they have worked with.

99%

Kentik Customer Statistic

99% of respondents said Kentik’s query performance is better than other products they have worked with.

99%

Kentik Customer Statistic

99% of respondents said the usability of Kentik’s UI is better than other products they have worked with.

99%

Kentik Customer Statistic

99% of respondents rate flow data as at least somewhat more useful than other data sources.

99%

Kentik Customer Satisfaction

Kentik received a +61 NPS based on a survey of 153 customers.

Kentik Customer Testimonial

Kentik has substantially reduced our MTTR for customer, peering and transit-related issues.

IT Vice President, Content Delivery Network Service Provider

Kentik Customer Satisfaction Rating

A senior IT architect at a security software company recommends Kentik because:

Network analysis that would take hours with traditional flow storage and tooling can be done with Kentik in seconds. Kentik allows you to explore your traffic in ways you wouldn’t even think of with legacy in-house tools.

Kentik Customer Testimonial

We can easily investigate, discover, and share very intuitive information about network traffic patterns and events.

Engineer at a Large Public Research University

Kentik Customer Satisfaction Rating

The ease at which Kentik gives us visibility into our generated data is worth every cent.

Kentik Customer Testimonial

The greatest surprise about using Kentik is the popularity among our non-network engineering users.

Senior IT Manager, Global 500 Retail Company

Kentik Customer Satisfaction Rating

A CIO of an educational institution said he would be very likely to recommend Kentik:

Kentik provides a great service. The solution is very powerful and exactly what we need.

Kentik Customer Testimonial

We no longer have the stress of DDoS attacks. Kentik’s mitigation has been amazing for us.

Network Administrator, Telecommunications Services Company

Kentik Customer Testimonial

Previously, we needed to know in advance what we were looking for in our NetFlow data. Now, with Kentik, the data informs us.

Security Manager, Public University

Kentik Customer Testimonial

Kentik’s APIs have allowed us to integrate network analytics into tools that the rest of our company already uses. These integrations have significantly increased network visibility across teams.

Ian Clark, Director of Network Operations, DreamHost

Kentik Customer Testimonial

Prior to deploying Kentik, we had very little visibility into our traffic flows. Any analysis was extremely painful, manually laborious, and time intensive. Kentik has made all of these much easier and quicker.

Adam Davenport, Engineering Director, GTT




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