Kentik Customer Satisfaction Rating
An engineer at an internet and cable service provider would be very likely to recommend Kentik for this reason:
Kentik has provided much-needed visibility into our network infrastructure and empowered us to make informed decisions that drive operational processes and growth.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Testimonial
Before Kentik, we only saw our paid transit usage rising, then we’d blindly augment capacity. Now we can see exactly why usage is rising and what entity or ASN the bulk of the traffic is coming from, and then we can then work on it individually, on a per-ASN basis, whether seeking peering relationships or expanding our IX presence in different markets.
— Network Administrator, Medium Enterprise Telecommunications Services Company
Kentik Customer Satisfaction Rating
A network administrator at a telecommunications services company would be very likely to recommend Kentik because:
Having Kentik around has been an invaluable tool for identifying Internet Exchange (IX) peers that are sending traffic to us over paid transits instead of over the IX. We’ve found several and have had them correct their side to send traffic to us over our IX peer. We also love the ability to have Kentik initiate RTBH upon a discovered DDoS attack. Having Kentik monitor our borders and immediately initiate an RTBH has saved us quite often.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Testimonial
In one incident, Kentik detected outgoing DDoS attacks sourcing from exposed LDAP servers in our environment. Not only did Kentik alert us to the fact that our resources were being used for a reflection attack, but it also alerted us to resources that were misconfigured for public access.
— Network Administrator, Educational Institution
Kentik Customer Testimonial
Customer service was by far the biggest surprise I found while using Kentik. Most companies preach their product and then dump it on you once you’ve bought it to figure it out. With Kentik, the team spent the first few days fine tuning the product with me and providing valuable management dashboards to ensure I had a strong starting point to work with.
— Network Administrator, Educational Institution
Kentik Customer Testimonial
Using data available from Kentik, I was able to coordinate with streaming services to provide local caching servers. This allowed us to extend the life of a circuit that was previously over-saturated with video traffic.
— Network Administrator, Educational Institution
Kentik Customer Satisfaction Rating
A network admin at an educational institution would be very likely to recommend Kentik for this reason:
Kentik is by far the best NetFlow analytics tool on the market. In addition to fantastic customer service, Kentik allows me to dig into the traffic traversing my network and present it to management in useful formats.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Satisfaction Rating
A security manager at a large computer services company would be likely to recommend Kentik because:
Kentik provides a very fast and accurate system, even for very large networks.
Based on a response of 8 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Testimonial
We leverage Kentik to help monitor our perimeter security. Kentik has enabled our team to quickly identify changes to our external footprint and respond to close gaps early which pose a risk to our business.
— Chief Security Officer, Medium Enterprise Telecommunications Services Company
Kentik Customer Testimonial
With Kentik, our security team has a tremendous amount of visibility into network flows across the global network. Our ability to detect and respond to security incidents in a timely manner has improved significantly since leveraging Kentik.
— Chief Security Officer, Medium Enterprise Telecommunications Services Company
Kentik Customer Satisfaction Rating
A CSO at a telecommunications services company would be very likely to recommend Kentik for this reason:
Kentik’s visibility into network flows and integration possibilities with its API are massive.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Satisfaction Rating
An engineer at a large computer software company would be very likely to recommend Kentik because:
Kentik is the perfect tool for understanding network traffic patterns.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Testimonial
We recently had an increase of traffic from an internal user going out to a transit provider that was flatlining the circuit. With Kentik, we were able to quickly identify the user and request that they stop sending the traffic.
— Director, Large Enterprise Computer Software Company
Kentik Customer Satisfaction Rating
An engineer at a media & entertainment company would be very likely to recommend Kentik because:
Kentik has taken my analysis times from days to minutes. Being able to drill down into a customer complaint this quickly has improved our ticket-closure times. Other teams have also started to leverage the data from Kentik to be proactive about addressing and mitigating issues before customers see any impact.
Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Kentik?”
Kentik Customer Testimonial
Kentik has provided a level of network visibility that is unmatched by previous in-house tools. Kentik provides our primary analytics for expanding and optimizing connectivity and has allowed for much faster decision making and transit-cost reductions.
— IT Director, Medium Enterprise Media & Entertainment Company
