TechValidate Research on Kentik

210 TechFacts – Page 3 of 7


Kentik Customer Testimonial

The biggest surprise in using Kentik is just how much information can be collected and queried.

Network Administrator, Telecommunications Services Company

Kentik Customer Testimonial

With Kentik, we’ve been able to significantly lessen the impact of DDoS attacks, as well as gain insight into what traffic is coming from where, which allows us to plan accordingly.

Network Administrator, Telecommunications Services Company

Kentik Customer Satisfaction Rating

One network admin at a telecommunications services company is very likely to recommend Kentik for this reason:

The product is great and the support is top-notch.

Kentik Customer Satisfaction Rating

One engineer at an enterprise technology company is very likely to recommend Kentik for this reason:

I like how granular and customizable Kentik is, with really good visualization and UI. There are plenty of knobs to play around with, too, and their support team is also very responsive.

Kentik Customer Testimonial

I’ve been pleasantly surprised by time and effort Kentik’s customer success team dedicates to ensuring customers are up to date and educated on how to use the product, and their desire to understand individual customer workflows and use cases.

IT Director, Enterprise Technology Company

Kentik Customer Testimonial

Our interactions with Kentik personnel has always been a positive experience. All questions and issues have been addressed in a reasonable timeframe without getting any sort of run-around or having to endlessly escalate.

IT Director, Enterprise Technology Company

Kentik Customer Testimonial

Kentik dramatically increased our speed in troubleshooting network events. The platform also allows us to virtually ignore all but the largest DDoS attacks because they are now all detected and mitigated automatically.

IT Director, Enterprise Technology Company

Kentik Customer Satisfaction Rating

One IT director at an enterprise technology company is very likely to recommend Kentik for this reason:

Kentik has an exceptional API, support team, and product speed.

Kentik Customer Testimonial

The information provided by Kentik is believable, whereas our previous analytics tool was not accurately classifying flows. The quick turnaround to enhancement requests we have made convinced us that Kentik is a good company to work with, too.

IT Manager, European Research and Education Network

Kentik Customer Testimonial

Kentik allows us to dig into data and gain insights into data we did not know was present.

System Administrator, Financial Services Company

Kentik Customer Testimonial

The biggest surprise using Kentik is just how easy it is to drill down to the root cause of a DDoS attack.

Network Administrator, Telecommunications Services Company

Kentik Customer Testimonial

Automated DDoS detection and mitigation from Kentik has had a huge impact on network uptime and reduced hours spent on these problems.

Senior IT Manager, Telecommunications Services Company

Kentik Customer Testimonial

We’ve had much success in deploying Kentik’s DDoS detection and mitigation services, saving our downstream customers lots of headaches and downtime.

Steven Surdock, Engineer, Climax Telephone Company

Kentik Customer Satisfaction Rating

A network admin at a Global 500 technology company would be very likely to recommend Kentik for this reason:

Kentik is in the cloud, with no maintenance costs, and it just works. Anytime we needed anything, their support team is also very responsive and helpful.

Kentik Customer Satisfaction Rating

A network admin at a Global 500 technology company would be very likely to recommend Kentik for this reason:

Kentik is the best NetFlow analytics tool. It has all of the integrations with Rest API and Grafana plugins. We’re able to achieve a lot more with Kentik.

Kentik Customer Testimonial

Kentik has greatly sped up our ability to troubleshoot and isolate capacity-related issues and detect potential security breaches.

Senior IT Architect, Large Enterprise Media & Entertainment Company

Kentik Customer Testimonial

The team at Kentik has always been extremely responsive and willing to work through any questions or issues to ensure that we’re getting what is needed out of our deployment.

Engineer, Internet and Cable Service Provider

Kentik Customer Testimonial

With Kentik, capacity planning is no longer a matter of a best estimate, but can be driven by true demands on our infrastructure.

Engineer, Internet and Cable Service Provider

Kentik Customer Satisfaction Rating

An engineer at an internet and cable service provider would be very likely to recommend Kentik for this reason:

Kentik has provided much-needed visibility into our network infrastructure and empowered us to make informed decisions that drive operational processes and growth.

Kentik Customer Testimonial

When we first started using Kentik, I asked myself, “How did we ever live without this!”

Operations Manager, Global Data Center Provider

Kentik Customer Testimonial

When a customer calls into our support team complaining about slow speeds, the team can look to Kentik to check the customer’s network utilization and see if any service is consuming bandwidth.

System Administrator, Medium Enterprise Telecommunications Services Company

Kentik Customer Testimonial

Before Kentik, we only saw our paid transit usage rising, then we’d blindly augment capacity. Now we can see exactly why usage is rising and what entity or ASN the bulk of the traffic is coming from, and then we can then work on it individually, on a per-ASN basis, whether seeking peering relationships or expanding our IX presence in different markets.

Network Administrator, Medium Enterprise Telecommunications Services Company

Kentik Customer Satisfaction Rating

A network administrator at a telecommunications services company would be very likely to recommend Kentik because:

Having Kentik around has been an invaluable tool for identifying Internet Exchange (IX) peers that are sending traffic to us over paid transits instead of over the IX. We’ve found several and have had them correct their side to send traffic to us over our IX peer. We also love the ability to have Kentik initiate RTBH upon a discovered DDoS attack. Having Kentik monitor our borders and immediately initiate an RTBH has saved us quite often.

Kentik Customer Testimonial

DDoS attacks must be mitigated, and Kentik does this well

Director, Local Government

Kentik Customer Testimonial

Case Study

In one incident, Kentik detected outgoing DDoS attacks sourcing from exposed LDAP servers in our environment. Not only did Kentik alert us to the fact that our resources were being used for a reflection attack, but it also alerted us to resources that were misconfigured for public access.

Network Administrator, Educational Institution

Kentik Customer Testimonial

Kentik by far has the best customer support on the market. From setup to troubleshooting, the Kentik team is very responsive and knowledgable!

Network Administrator, Educational Institution

Kentik Customer Testimonial

Customer service was by far the biggest surprise I found while using Kentik. Most companies preach their product and then dump it on you once you’ve bought it to figure it out. With Kentik, the team spent the first few days fine tuning the product with me and providing valuable management dashboards to ensure I had a strong starting point to work with.

Network Administrator, Educational Institution

Kentik Customer Testimonial

Case Study

Using data available from Kentik, I was able to coordinate with streaming services to provide local caching servers. This allowed us to extend the life of a circuit that was previously over-saturated with video traffic.

Network Administrator, Educational Institution

Kentik Customer Satisfaction Rating

A network admin at an educational institution would be very likely to recommend Kentik for this reason:

Kentik is by far the best NetFlow analytics tool on the market. In addition to fantastic customer service, Kentik allows me to dig into the traffic traversing my network and present it to management in useful formats.

Kentik Customer Satisfaction Rating

A security manager at a large computer services company would be likely to recommend Kentik because:

Kentik provides a very fast and accurate system, even for very large networks.




More Research on Kentik