TechValidate Research on Kentik

222 TechFacts – Page 2 of 8


Kentik Customer Testimonial

With Kentik, we have a better perspective of how our network behaves, and we can better engage with future customers and better predict our network needs.

Business Professional (LOB), Large Enterprise Telecommunications Services Company

Kentik Customer Testimonial

The biggest surprise in using Kentik is the people. I had a good idea about how good the product was before becoming a customer after testing and running a PoC, but post-sales, the Kentik team have been very interactive with me and the team, providing excellent support and training, and just being overall great people to interact with.

Rick Carter, Head of Networks, Superloop

Kentik Customer Testimonial

Kentik has had an operational impact on our business in multiple ways, but the two main items for us when we were first researching Kentik were:

  • DDoS detection – Kentik has given us the ability to quickly identify potential attacks, then react to that attack by redirecting the traffic to our internal scrubbing platform.
  • NetFlow analytics – Kentik has given us access to our NetFlow data at a very granular level. This gives us insights into our traffic flow, and gives us the ability to decide where we can be more efficient and where we need to plan capacity augmentation.

Rick Carter, Head of Networks, Superloop

Kentik Customer Satisfaction Rating

Rick Carter, a Head of Networks at Superloop, would be very likely to recommend Kentik for this reason:

Kentik’s quality of product, their willingness to listen to the customer for product improvements, and their technical support.

Kentik Customer Testimonial

The Kentik team is fantastic. Every single person I have interacted with has been amazing.

Procurement Manager (LOB), Medium Enterprise Computer Software Company

Kentik Customer Testimonial

We use Kentik exclusively to determine network flows and peering optimization.

Procurement Manager (LOB), Medium Enterprise Computer Software Company

Kentik Customer Testimonial

We had tools that did everything that Kentik does, but they were slow. Having the distributed database behind Kentik simply makes getting the information fast.

Network Administrator, Medium Enterprise Computer Software Company

Kentik Customer Satisfaction Rating

A Network Administrator at a large enterprise computer software company would be very likely to recommend Kentik for this reason:

NetFlow allows deep analysis (it’s brilliant), but managing the NetFlow data is difficult. Kentik does that management for you.

Kentik Customer Testimonial

Kentik allows us to breathe a little easier on the scope of a DDoS attack. Our biggest concern prior was our inability to quickly shut down an attack without just pulling the plug per say. Kentik allows for quick automation to shut down an attack, and with the monitoring we now have available, it can be done quickly without pulling us out of bed at 1 AM.

Bob Winsel, COO, Ralls Technologies, LLC

Kentik Customer Testimonial

Kentik helps give the insights needed for customers to realize that their internet service is fine and that their devices are causing their issues.

Lindsey Yeager, IT Specialist, Peoples Telephone Cooperative

Kentik Customer Testimonial

Before Kentik, we used ping times and the latency to tell a customer if they had a download or an upload running. With Kentik, we have the ability to decipher where the data flow is going and coming from. Customers are then able to determine which connected device in their home is using up the bandwidth.

Lindsey Yeager, IT Specialist, Peoples Telephone Cooperative

Kentik Customer Testimonial

Before Kentik, we had no insight to help our customers understand their network usage. Now we are able to help them understand how devices affect their connection.

IT Specialist, Medium Enterprise Telecommunications Services Company

Kentik Customer Testimonial

With Kentik, capacity planning and understanding traffic flows has allowed us to make more strategic decisions in edge upgrades and peering connectivity.

Dylan Mendes, Core Network Engineer, PenTeleData

Kentik Customer Satisfaction Rating

Dylan Mendes, a Core Network Engineer at PenTeleData, would be very likely to recommend Kentik for this reason:

Powerful and beautiful. Kentik makes NetFlow data easy to look at and effortless to query. Integration is seamless, too.

Kentik Customer Testimonial

Kentik has had an amazing impact on our organization. We use it on a daily basis to analyze our peering relationships, for capacity planning, troubleshooting, and more. We’ve also been able to essentially eliminate impact from DDoS attacks on our customers.

IT Architect, Research and Education Network

Kentik Customer Satisfaction Rating

One IT Architect at a Research and Education Network would be very likely to recommend Kentik for this reason:

The Kentik platform provides an amazing level of network visibility!

Kentik Customer Testimonial

The biggest surprise in using Kentik is the speed of development on the product, which has been very impressive. They regularly release new features and improve existing ones.

Line of Business Manager (LOB), S&P 500 Telecommunications Services Company

Kentik Customer Testimonial

Kentik is an integral part of our network troubleshooting efforts. We utilize it heavily in our traffic monitoring and reporting, not just internally, but also with customers and partners, too.

Line of Business Manager (LOB), S&P 500 Telecommunications Services Company

Kentik Customer Satisfaction Rating

A Line of Business Manager (LOB) at a S&P 500 telecommunications services company would be very likely to recommend Kentik for this reason:

Kentik gives great views into network traffic and is an excellent tool for troubleshooting.

Kentik Customer Testimonial

Kentik has given us visibility into metrics we’ve always wanted, but didn’t have the expertise to produce. This product has changed how we do business, and I wish we would have jumped on board years ago.

Tim Andrist, Network Operations Manager, NCI Datacom

Kentik Customer Satisfaction Rating

Tim Andrist, a Network Operations Manager at NCI Datacom, would be very likely to recommend Kentik for this reason:

No dispute, the Kentik platform is the most valuable piece of software for network monitoring.

Kentik Customer Testimonial

Kentik has allowed us to offer an outstanding network flow analysis platform to our membership.

Line of Business Manager (LOB), Media & Entertainment Company

Kentik Customer Testimonial

Kentik has stopped our network downtime.

Vice President, Telecommunications Services Company

Kentik Customer Testimonial

With Kentik, we finally have the visibility and capability to proactively manage our complex networking needs.

Michael J Gage, Senior IT Architect, Localtel Communications

Kentik Customer Satisfaction Rating

Michael J Gage, a Senior IT Architect at Localtel Communications, would be very likely to recommend Kentik for this reason:

This is the most versatile and stable platform I have ever used!

Kentik Customer Testimonial

Kentik assists us in being able to quickly resolve issues despite our complex and diverse environments. They provide excellent data and help us avoid congestion and maximize our capacity and utilization. Kentik also provides accurate and timely customer support.

Network Administrator, Telecommunications Services Company

Kentik Customer Testimonial

The biggest surprise in using Kentik is the fact that they’re able to integrate with all of the cloud platforms for NetFlow ingestion into the Kentik platform.

Network Administrator, Media & Entertainment Company

Kentik Customer Satisfaction Rating

One network admin at a media & entertainment company would be very likely to recommend Kentik for this reason:

Kentik’s support and responsiveness, along with the fact that they’re constantly innovating their platform to adhere to the rapid change of technology.

Kentik Customer Testimonial

Kentik overwhelmingly shows up its competitors. We reviewed other applications/vendors for a few years trying to find a tool which was worth the money. Most would end up requiring constant attention and support. Some were utterly useless in spite of much community fanfare and terrific marketing. Kentik, though, is the only product in the field of flow analytics that I’ve seen which lives up to, and even exceeds, expectations. Simply the amount of time it takes to parse flow data and present results (seconds!) is a vast improvement. One product – a very well known product – we tested took 30 hours to yield a dataset. I’m not exaggerating. When we first tested Kentik, it took about 30 seconds to render that same information.

Hugh McCall, Principal Network Engineer, Immedion, LLC

Kentik Customer Satisfaction Rating

Hugh McCall, a Principal Network Engineer at Immedion, LLC, would be very likely to recommend Kentik for this reason:

Kentik has provided a ton of value to me regarding planning, troubleshooting and behavioral analytics. I haven’t seen another tool out there which is so well designed and useful.




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