TechValidate Research on Kentik

210 TechFacts – Page 1 of 7


Kentik Customer Testimonial

Who and where to peer continues to be a bright spot for me in using the Kentik platform. I enjoy “nerding out” on where my customer traffic trends are and where content providers shift to adjust to demands.

Nathaniel Todd, Engineer, ViaSat, Inc.

Kentik Customer Testimonial

Each and every engagement with Kentik has been a pleasure. The sales team always makes me feel our experience and satisfaction is paramount, and the technical team is quick and concise with providing support and direction to all our needs.

Nathaniel Todd, Engineer, ViaSat, Inc.

Kentik Customer Testimonial

Kentik allows my company to have a tool powerful enough for the front line to operate and troubleshoot with, yet easily turn to leadership with crisp and clear output for a professional presentation.

Nathaniel Todd, Engineer, ViaSat, Inc.

Kentik Customer Testimonial

Kentik has helped our ability to detect, stop and review DDoS events directed at our network.

Stephen Novotny, IT Manager, Wightman Telecom

Kentik Customer Testimonial

Kentik personnel have been absolutely fantastic through our entire endeavor. The team is very easy to work with (easier than any other vendor). They listen well and respond without any jargon – straight to the point.

Security Manager, Large Enterprise Telecommunications Equipment Company

Kentik Customer Testimonial

Kentik gives us a common view across our entire organization, which helps drive clarity during operational issues. We have the ability to dig down and understand a bit more behind the scenes which helps in understanding root cause analysis, too.

Security Manager, Large Enterprise Telecommunications Equipment Company

Kentik Customer Testimonial

Now that we use Kentik, we no longer have to maintain a set of servers that ingest, store and report on our NetFlow metrics. We no longer have to look at NetFlow stats alone to find the pipeline broke a few days ago. Just those two things alone make my life so much better.

Engineer, Gaming Company

Kentik Customer Testimonial

Every interaction I have ever had with the Kentik staff has been a pleasure. Everyone is really friendly and helpful, I couldn’t want for more.

Engineer, Gaming Company

Kentik Customer Satisfaction Rating

An engineer at gaming company would be very likely to recommend Kentik for this reason:

We found Kentik was really easy to integrate into our network. The interface is comprehensive, the response time of the platform is great, and feature development is continuous.

Kentik Customer Testimonial

Kentik support replies very fast. When a solution is not available, the problem will be put on the roadmap and, in most cases, becomes available very quickly.

IT Professional, Media & Entertainment Company

Kentik Customer Testimonial

Kentik makes reporting very easy. Analysis can be made on the fly or using dashboards. Even for longer reporting periods, Kentik can display data very fast.

IT Professional, Media & Entertainment Company

Kentik Customer Testimonial

Kentik is a vital tool to have. Without it, we would practically be blind in terms of where our traffic is going, which regions we should focus on, and when and where we need to plan our capacities. It is also a crucial supporting tool to provide analytic information when we negotiate with partners and peers.

IT Professional, Media & Entertainment Company

Kentik Customer Satisfaction Rating

An IT professional at a media & entertainment company would be very likely to recommend Kentik for this reason:

In terms of traffic analysis, Kentik is one of the best tools to use as compared to their many competitors.

Kentik Customer Testimonial

Kentik is one of the few third-party vendors that I enjoy working with. They always go above and beyond to ensure customer satisfaction. Even from the very beginning, Kentik took out some of the workload I thought I was going to have to spend in order to set up initial meaningful dashboards.

Network Administrator, Higher Education Institution

Kentik Customer Testimonial

Kentik provides valuable insight into the traffic that traverses our network. It has allowed us identify new peer partners with specific CDNs to reduce the utilization of traffic on our WAN circuits. In addition, it has provided us with a troubleshooting mechanism to verify traffic to and from our network.

Network Administrator, Higher Education Institution

Kentik Customer Satisfaction Rating

A network administrator at a higher education institution would be very likely to recommend Kentik for this reason:

Kentik is an easy-to-use network traffic monitoring tool with output that displays information in a meaningful way.

Kentik Customer Satisfaction Rating

An engineer at an online retail company would be very likely to recommend Kentik for this reason:

Kentik is featureful, easy to deploy, and has straightforward pricing.

Kentik Customer Satisfaction Rating

An engineer at a large enterprise telecommunications services company would be very likely to recommend Kentik for this reason:

Kentik is quite simple to use and has great functionality for analyzing network traffic.

Kentik Customer Testimonial

With Kentik, we have a better perspective of how our network behaves, and we can better engage with future customers and better predict our network needs.

Business Professional (LOB), Large Enterprise Telecommunications Services Company

Kentik Customer Testimonial

The biggest surprise in using Kentik is the people. I had a good idea about how good the product was before becoming a customer after testing and running a PoC, but post-sales, the Kentik team have been very interactive with me and the team, providing excellent support and training, and just being overall great people to interact with.

Rick Carter, Head of Networks, Superloop

Kentik Customer Testimonial

Kentik has had an operational impact on our business in multiple ways, but the two main items for us when we were first researching Kentik were:

  • DDoS detection – Kentik has given us the ability to quickly identify potential attacks, then react to that attack by redirecting the traffic to our internal scrubbing platform.
  • NetFlow analytics – Kentik has given us access to our NetFlow data at a very granular level. This gives us insights into our traffic flow, and gives us the ability to decide where we can be more efficient and where we need to plan capacity augmentation.

Rick Carter, Head of Networks, Superloop

Kentik Customer Satisfaction Rating

Rick Carter, a Head of Networks at Superloop, would be very likely to recommend Kentik for this reason:

Kentik’s quality of product, their willingness to listen to the customer for product improvements, and their technical support.

Kentik Customer Testimonial

The Kentik team is fantastic. Every single person I have interacted with has been amazing.

Procurement Manager (LOB), Medium Enterprise Computer Software Company

Kentik Customer Testimonial

We use Kentik exclusively to determine network flows and peering optimization.

Procurement Manager (LOB), Medium Enterprise Computer Software Company

Kentik Customer Testimonial

We had tools that did everything that Kentik does, but they were slow. Having the distributed database behind Kentik simply makes getting the information fast.

Network Administrator, Medium Enterprise Computer Software Company

Kentik Customer Satisfaction Rating

A Network Administrator at a large enterprise computer software company would be very likely to recommend Kentik for this reason:

NetFlow allows deep analysis (it’s brilliant), but managing the NetFlow data is difficult. Kentik does that management for you.

Kentik Customer Testimonial

Kentik allows us to breathe a little easier on the scope of a DDoS attack. Our biggest concern prior was our inability to quickly shut down an attack without just pulling the plug per say. Kentik allows for quick automation to shut down an attack, and with the monitoring we now have available, it can be done quickly without pulling us out of bed at 1 AM.

Bob Winsel, COO, Ralls Technologies, LLC

Kentik Customer Testimonial

Kentik helps give the insights needed for customers to realize that their internet service is fine and that their devices are causing their issues.

Lindsey Yeager, IT Specialist, Peoples Telephone Cooperative

Kentik Customer Testimonial

Before Kentik, we used ping times and the latency to tell a customer if they had a download or an upload running. With Kentik, we have the ability to decipher where the data flow is going and coming from. Customers are then able to determine which connected device in their home is using up the bandwidth.

Lindsey Yeager, IT Specialist, Peoples Telephone Cooperative

Kentik Customer Testimonial

Before Kentik, we had no insight to help our customers understand their network usage. Now we are able to help them understand how devices affect their connection.

IT Specialist, Medium Enterprise Telecommunications Services Company




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