Kentik Research Chart: Kentik Customer Research

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This data was sourced directly from verified users of Kentik by TechValidate.

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Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
Engineering Director	Small Business	Computer Services	Attacks defended: 25% - 50% MTTR / MTTI: 25% - 50% SLA payouts: Did not know Total network uptime: Did not know User experience: 25% - 50%
IT Vice President	Medium Enterprise	Media & Entertainment	Attacks defended: 25% - 50% MTTR / MTTI: 100%-50% SLA payouts: Did not know Total network uptime: Did not know User experience: 25% - 50%
Network Administrator	Global 500	Computer Services	Attacks defended: Did not know MTTR / MTTI: Did not know SLA payouts: Did not know Total network uptime: Did not know User experience: 25% - 50%
Engineering Director	Medium Enterprise	Telecommunications Services	Attacks defended: 100%-50% MTTR / MTTI: 25% - 50% SLA payouts: Did not know Total network uptime: Up to 10% User experience: 25% - 50%
Engineer	Medium Enterprise	Media & Entertainment	Attacks defended: 25% - 50% MTTR / MTTI: 25% - 50% SLA payouts: Did not know Total network uptime: 25% - 50% User experience: Did not know
Engineer	Medium Enterprise	Computer Services	Attacks defended: 25%-10% MTTR / MTTI: 25%-10% SLA payouts: 25% - 50% Total network uptime: 25% - 50% User experience: 25%-10%
IT Director	Small Business	Computer Services	Attacks defended: 100%-50% MTTR / MTTI: Did not know SLA payouts: Did not know Total network uptime: Did not know User experience: 100%-50%
Senior IT Architect	State & Local	Government	Attacks defended: Did not know MTTR / MTTI: Did not know SLA payouts: Did not know Total network uptime: Did not know User experience: Did not know
CEO	Small Business	Telecommunications Services	Attacks defended: Did not know MTTR / MTTI: Did not know SLA payouts: Did not know Total network uptime: Did not know User experience: Did not know
IT Analyst	Large Enterprise	Financial Services	Attacks defended: Did not know MTTR / MTTI: Did not know SLA payouts: Did not know Total network uptime: Did not know User experience: 100%-50%

Attacks defended
MTTR / MTTI
SLA payouts
Total network uptime
User experience

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