TechValidate Research on Kahu

9 Case Studies


Kahu Case Study

Joe Myers Toyota

Introduction

This case study of Joe Myers Toyota is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu helps dealerships be more successful.”

“Kahu has allowed us to better manage our large inventory.”

Challenges

The business challenges that led Joe Myers Toyota to evaluate and ultimately select Kahu:

  • Difficulty managing/locating inventory

Use Case

The key goals Joe Myers Toyota purchased Kahu to complete:

  • Purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Improve operational efficiency (lot management, car battery maintenance)

Results

Joe Myers Toyota achieved the following results with Kahu:

  • Sales benefits experienced:
    • Faster sales
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Operational benefits experienced:
    • Less time managing batteries
    • Ability to find all vehicles
  • Service benefits experienced:
    • More timely and effective marketing promos
    • Increased ROs
    • Improved customer relations
  • Risk management benefits experienced:
    • Peace of mind

Kahu Case Study

East Valley Nissan

Introduction

This case study of East Valley Nissan is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

Kahu works! We can find the exact location of all vehicle inventory, see their battery life, mileage, etc. We have had customers not wanting to return a loaner but were still able to recover our vehicles using Kahu. I would recommend this product to anyone or dealership.”

Challenges

The business challenges that led East Valley Nissan to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Customer retention through service
    • Thin margins on vehicle sales

Use Case

The key goals East Valley Nissan purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

East Valley Nissan achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Faster dealer trades
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Recovery of stolen vehicles
    • Peace of mind

Kahu Case Study

HGreg Auto Pompano

Introduction

This case study of H Greg Auto Pompano is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“We’re still in the early stages of using Kahu, around 2 months in, yet it has already given our staff from sales, to operations, and management peace of mind. They have all been impressed with the quality and power of the tool. Kahu is having an intangible effect on the whole company’s psychology in a positive way.”

Challenges

The business challenges that led HGreg Auto Pompano to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Difficulty managing/locating inventory

Use Case

The key goals HGreg Auto Pompano purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery

Results

HGreg Auto Pompano achieved the following results with Kahu:

  • Confirms the following sales benefits have been experienced:
    • Faster sales
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind

Kahu Case Study

Texas Nissan of Grapevine

Introduction

This case study of Texas Nissan of Grapevine is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu helps me locate vehicles that are out on loan. It also cuts my time conducting scans of inventory that might be missing.”

Challenges

The business challenges that led Texas Nissan of Grapevine to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Texas Nissan of Grapevine purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Texas Nissan of Grapevine achieved the following results with Kahu:

  • Confirms that Kahu saves it 11–25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Faster inventory audits
    • Improved loaner management
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind

Kahu Case Study

Jim Burke dealership

Introduction

This case study of jimburke.com is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has positively impacted several aspects of our dealership, including security, service, and our sales.”

Challenges

The business challenges that led Jim Burke to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Batteries going dead on test drive vehicles
    • Vehicle theft
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Jim Burke purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Bring customers back for service
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Jim Burke achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Improved loaner management
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs

Kahu Case Study

Mesquite Mitsubishi

Introduction

This case study of Mesquite Mitsubishi is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has improved the safety of our vehicles by giving us the ability to monitor their locations and set geo fences.”

Challenges

The business challenges that led Mesquite Mitsubishi to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals that Mesquite Mitsubishi purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Mesquite Mitsubishi achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Increased ROs
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Peace of mind

Kahu Case Study

Gregg Young of Plattsmouth

Introduction

This case study of Gregg Young of Plattsmouth is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has impacted our dealership by recovering three stolen vehicles, speeding up car deals and improving our customer experience!”

Challenges

The business challenges that led Gregg Young of Plattsmouth to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Vehicle theft
    • Customer retention through service
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Gregg Young of Plattsmouth purchased Kahu to complete:

  • Increase F&I profit
  • Find test drive vehicles quickly
  • Improve operational efficiency (lot management, car battery maintenance)
  • Protect vehicles with Kahu’s stolen vehicle recovery
  • Managing loaners
  • Improved fixed operations

Results

Gregg Young of Plattsmouth achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Faster sales
    • Improved per copy
    • Improved CSI scores
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Faster dealer trades
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs

Kahu Case Study

Town East Ford

Introduction

This case study of Town East Ford is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has helped us increase our profits and improve our peace of mind.”

Challenges

The business challenges that led the Town East Ford to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Town East Ford purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Bring customers back for service
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Improved fixed operations

Results

The Town East Ford achieved the following results with Kahu:

  • Confirms that Kahu saves them more than 25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Faster sales
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs

Kahu Case Study

Nissan of Mckinney

Introduction

This case study of Nissan of McKinney is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Nissan Of Mckinney to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Customer retention through service

Use Case

The key goals Nissan of Mckinney purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Bring customers back for service
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Nissan Of Mckinney achieved the following results with Kahu:

  • Confirms that Kahu saves 11–25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Faster sales
    • Improved per copy
  • Confirms the following operational benefits have been experienced:
    • Faster inventory audits
    • Improved loaner management
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Peace of mind



More Research on Kahu