TechValidate Research on Kahu

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kahu. TechValidate stands behind the authenticity of all published data. Learn more »



3,164 Customers Surveyed

21,784 Data Points Collected

64 Published TechFacts

14 Published Charts

9 Published Case Studies



Selected Research Highlights


Kahu Case Study

Texas Nissan of Grapevine

Introduction

This case study of Texas Nissan of Grapevine is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu helps me locate vehicles that are out on loan. It also cuts my time conducting scans of inventory that might be missing.”

Challenges

The business challenges that led Texas Nissan of Grapevine to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Texas Nissan of Grapevine purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Texas Nissan of Grapevine achieved the following results with Kahu:

  • Confirms that Kahu saves it 11–25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Faster inventory audits
    • Improved loaner management
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind

Kahu Customer Research

How has Kahu impacted your dealership’s lot management?

Reduced audit times
49%
Speeds the process of finding cars for test drives
78%
Helps identify aging inventory
51%
Cuts down on employee after-hours car usage
40%
Reduces time spent managing batteries
54%
Improved after-hours security
49%
Has not impacted our lot management
15%

Kahu Customer Research

Reasons for purchasing Kahu

Select the reasons your dealership purchased Kahu.

Improve operational efficiency (lot management, car battery maintenance)
70%
Increase F&I profit
69%
Protect vehicles with Kahu's stolen vehicle recovery
68%
Find test drive vehicles quickly
55%
Managing loaners
43%
Improved fixed operations
26%
Bring customers back for service
20%

Kahu Customer Statistic

81% of F&I managers/directors and general management say Kahu was purchased primarily to increase F&I profit.

Kahu Customer Statistic

88% of surveyed dealerships confirm that the ability to find all vehicles is a benefit they have experienced with Kahu.

88%

Kahu Case Study

Gregg Young of Plattsmouth

Introduction

This case study of Gregg Young of Plattsmouth is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has impacted our dealership by recovering three stolen vehicles, speeding up car deals and improving our customer experience!”

Challenges

The business challenges that led Gregg Young of Plattsmouth to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Vehicle theft
    • Customer retention through service
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Gregg Young of Plattsmouth purchased Kahu to complete:

  • Increase F&I profit
  • Find test drive vehicles quickly
  • Improve operational efficiency (lot management, car battery maintenance)
  • Protect vehicles with Kahu’s stolen vehicle recovery
  • Managing loaners
  • Improved fixed operations

Results

Gregg Young of Plattsmouth achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Faster sales
    • Improved per copy
    • Improved CSI scores
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Faster dealer trades
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs


More to Explore



About Kahu

Kahu® is Connected Car and Stolen Vehicle Recovery technology built for car dealers and their customers. Designed to make any car a smart car, Kahu helps dealers improve lot management, grow customer retention, aid operational efficiency and add profit. For consumers, it helps keep loved ones safe and vehicles protected.

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