TechValidate Research on Kahu

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kahu. TechValidate stands behind the authenticity of all published data. Learn more »



3,164 Customers Surveyed

21,784 Data Points Collected

64 Published TechFacts

14 Published Charts

9 Published Case Studies



Selected Research Highlights


Kahu Customer Satisfaction Rating

Luke Mattern, a General Manager at Springfield Buick GMC, would be very likely to recommend Kahu for this reason:

[Kahu is an] excellent product with even better customer support.

Kahu Customer Satisfaction Rating

David Gonzalez, a Sales Manager at Courtesy Chevy, would be very likely to recommend Kahu for this reason:

Kahu is a great product! It has helped us manage our inventory and become more effective.

Kahu Case Study

Town East Ford

Introduction

This case study of Town East Ford is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has helped us increase our profits and improve our peace of mind.”

Challenges

The business challenges that led the Town East Ford to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Town East Ford purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Bring customers back for service
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Improved fixed operations

Results

The Town East Ford achieved the following results with Kahu:

  • Confirms that Kahu saves them more than 25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Faster sales
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs

Kahu Case Study

Mesquite Mitsubishi

Introduction

This case study of Mesquite Mitsubishi is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has improved the safety of our vehicles by giving us the ability to monitor their locations and set geo fences.”

Challenges

The business challenges that led Mesquite Mitsubishi to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals that Mesquite Mitsubishi purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Mesquite Mitsubishi achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Increased ROs
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Peace of mind

Spireon Kahu Customer Research

Top 3 Kahu features for consumers

Dealerships chose which Kahu features their customers were most interested in.

Car location (separate from stolen vehicle recovery)
80%
Stolen vehicle recovery
75%
Geofences/virtual boundaries
51%
Battery health
48%
Speed alerts
48%
$10K financial guarantee (amounts vary in FL, IL, NY)
24%
Trip history
23%
Other
4%

Kahu Customer Research

The main reasons our dealership purchased Kahu are…

Increase F&I profit
69%
Improve operational efficiency
58%
Find test drive vehicles quickly
52%
Bring customers back for service
29%
Strong relationship with Spireon
20%
Strong relationship with a Spireon partner (e.g., Berkshire Hathaway, Ethos)
28%


More to Explore



About Kahu

Kahu® is Connected Car and Stolen Vehicle Recovery technology built for car dealers and their customers. Designed to make any car a smart car, Kahu helps dealers improve lot management, grow customer retention, aid operational efficiency and add profit. For consumers, it helps keep loved ones safe and vehicles protected.

Kahu Website   Spireon Website