TechValidate Research on Kahu

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kahu. TechValidate stands behind the authenticity of all published data. Learn more »



3,164 Customers Surveyed

21,784 Data Points Collected

64 Published TechFacts

14 Published Charts

9 Published Case Studies



Selected Research Highlights


Kahu Case Study

Texas Nissan of Grapevine

Introduction

This case study of Texas Nissan of Grapevine is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu helps me locate vehicles that are out on loan. It also cuts my time conducting scans of inventory that might be missing.”

Challenges

The business challenges that led Texas Nissan of Grapevine to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Texas Nissan of Grapevine purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Texas Nissan of Grapevine achieved the following results with Kahu:

  • Confirms that Kahu saves it 11–25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Faster inventory audits
    • Improved loaner management
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind

Spireon Kahu Customer Statistic

74% of surveyed F&I members at dealerships increased their revenue per copy by using Kahu.

74%

Kahu Case Study

East Valley Nissan

Introduction

This case study of East Valley Nissan is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

Kahu works! We can find the exact location of all vehicle inventory, see their battery life, mileage, etc. We have had customers not wanting to return a loaner but were still able to recover our vehicles using Kahu. I would recommend this product to anyone or dealership.”

Challenges

The business challenges that led East Valley Nissan to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Customer retention through service
    • Thin margins on vehicle sales

Use Case

The key goals East Valley Nissan purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

East Valley Nissan achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
  • Confirms the following operational benefits have been experienced:
    • Less time managing batteries
    • Faster inventory audits
    • Improved loaner management
    • Faster dealer trades
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Recovery of stolen vehicles
    • Peace of mind

Kahu Customer Research

The main reasons our dealership purchased Kahu are…

Increase F&I profit
69%
Improve operational efficiency
58%
Find test drive vehicles quickly
52%
Bring customers back for service
29%
Strong relationship with Spireon
20%
Strong relationship with a Spireon partner (e.g., Berkshire Hathaway, Ethos)
28%

Kahu Customer Statistic

92% of dealerships with 500 or more vehicles in inventory find test drive vehicles in 10 minutes or less.

92%

Kahu Customer Research

Our dealership’s biggest barriers to achieving higher consumer sales for Kahu are…

Customers not interested when pitched
41%
Need better training
35%
No room on the frontend
30%
Lack of spiff/rebate
22%
Need a lender advance
17%
No room on the backend
7%
Have too many menu items
6%


More to Explore



About Kahu

Kahu® is Connected Car and Stolen Vehicle Recovery technology built for car dealers and their customers. Designed to make any car a smart car, Kahu helps dealers improve lot management, grow customer retention, aid operational efficiency and add profit. For consumers, it helps keep loved ones safe and vehicles protected.

Kahu Website   Spireon Website