TechValidate Research on Kahu

These pages present data that TechValidate has sourced via direct research with verified customers and users of Kahu. TechValidate stands behind the authenticity of all published data. Learn more »



3,164 Customers Surveyed

21,784 Data Points Collected

64 Published TechFacts

14 Published Charts

9 Published Case Studies



Selected Research Highlights


Spireon Kahu Customer Research

Since installing Kahu, 96% of dealerships with 500+ vehicles in inventory have improved customer visits to their dealership.

No: 4%
Yes: 96%

Kahu Case Study

Jim Burke dealership

Introduction

This case study of jimburke.com is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu has positively impacted several aspects of our dealership, including security, service, and our sales.”

Challenges

The business challenges that led Jim Burke to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Batteries going dead on test drive vehicles
    • Vehicle theft
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Jim Burke purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Find test drive vehicles quickly
    • Bring customers back for service
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Jim Burke achieved the following results with Kahu:

  • Confirms that Kahu saves them 6–10 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Improved loaner management
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind
    • Reduced insurance costs

Spireon Kahu Customer Statistic

69% of dealers say Kahu has increased or improved ROs.

69%

Kahu Case Study

Texas Nissan of Grapevine

Introduction

This case study of Texas Nissan of Grapevine is based on a January 2019 survey of Kahu customers by TechValidate, a 3rd-party research service.

“Kahu helps me locate vehicles that are out on loan. It also cuts my time conducting scans of inventory that might be missing.”

Challenges

The business challenges that led Texas Nissan of Grapevine to evaluate and ultimately select Kahu:

  • Identifies the following as challenges it has faced:
    • Long delays retrieving test drive vehicles for customers
    • Batteries going dead on test drive vehicles
    • Thin margins on vehicle sales
    • Difficulty managing/locating inventory

Use Case

The key goals Texas Nissan of Grapevine purchased Kahu to complete:

  • Agrees it purchased Kahu to complete the following goals:
    • Increase F&I profit
    • Improve operational efficiency (lot management, car battery maintenance)
    • Protect vehicles with Kahu’s stolen vehicle recovery
    • Managing loaners

Results

Texas Nissan of Grapevine achieved the following results with Kahu:

  • Confirms that Kahu saves it 11–25 minutes in the test driving process.
  • Confirms the following sales benefits have been experienced:
    • Improved per copy
    • Improved CSI scores
    • Increased lease retentions and trade–ups
  • Confirms the following operational benefits have been experienced:
    • Faster inventory audits
    • Improved loaner management
    • More test drive insight
    • Ability to find all vehicles
  • Confirms the following service benefits have been experienced:
    • More timely and effective marketing promos
    • Improved customer relations
  • Confirms the following risk management benefits have been experienced:
    • Better after–hours security
    • Recovery of stolen vehicles
    • Peace of mind

Spireon Kahu Customer Testimonial

Kahu makes it easier to look for cars. We have 27 acres of land and it’s hard to locate vehicles!

Hoon Park, Sales, Three-Way Chevrolet Co.

Kahu Customer Research

The average time spent finding cars for test drives using Kahu is…

1-5 minutes: 71%
6-10 minutes: 24%
11+ minutes: 5%


More to Explore



About Kahu

Kahu® is Connected Car and Stolen Vehicle Recovery technology built for car dealers and their customers. Designed to make any car a smart car, Kahu helps dealers improve lot management, grow customer retention, aid operational efficiency and add profit. For consumers, it helps keep loved ones safe and vehicles protected.

Kahu Website   Spireon Website