TechValidate Research on JW Player

JW Player Case Study



This case study of is based on a December 2020 survey of JW Player customers by TechValidate, a 3rd-party research service.

“JW Player enables us to provide best-in-class viewer experiences, and supports our goals for growing video engagement, reach and revenue.”

“JW player is serving videos to millions of our customers and play significant role in overall edtech video streaming business”


The business challenges that led the profiled company to evaluate and ultimately select JW Player:

  • The top challenge(s) facing their video business in 2021:
    • Doing more with less (due to cost cutting, and overall business climate)
  • The three main drivers on why their company signed/renewed a partnership with JW Player:
    • Reducing video platform costs
    • Scalability and performance of (live) video delivery
    • Breadth and ease of use in developer APIs

Use Case

The key features and functionalities of JW Player that the surveyed company uses:

  • How they use JW Player:
    • Web video players (desktop and mobile HTML5 players)
    • Mobile SDKs


The surveyed company achieved the following results with JW Player:

  • The vendors they evaluated before choosing JW Player:
    • Brightcove
    • Video.js (in-house solution)
    • Flowplayer
    • AWS Elemental
  • Rates JW Player compared to other video platform solutions:
    • video viewing experience: best in class
    • ease of use: best in class
    • expanding reach on new screens / platforms: significantly Better
    • breadth in developer APIs and documentation: significantly Better
  • They increased the volume of video published by 30-40% with JW Player.

About This Data

This data was sourced directly from verified users of JW Player by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on JW Player