TechValidate Research on JW Player

These pages present data that TechValidate has sourced via direct research with verified customers and users of JW Player. TechValidate stands behind the authenticity of all published data. Learn more »



690 Customers Surveyed

4,786 Data Points Collected

26 Published TechFacts

6 Published Charts

21 Published Case Studies



Selected Research Highlights


JW Player Case Study

Mumbrella

Introduction

This case study of Mumbrella is based on a January 2021 survey of JW Player customers by TechValidate, a 3rd-party research service.

“JW Player enables us to provide best-in-class viewer experiences, and supports our goals for growing video engagement, reach and revenue.”

“The platform is easy to use for everyone. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select JW Player:

  • The top challenge(s) facing their video business in 2021:
    • Increasing video engagement (average viewing sessions)
  • The three main drivers on why their company signed/renewed a partnership with JW Player:
    • Reducing video platform costs

Use Case

The key features and functionalities of JW Player that the surveyed company uses:

  • How they use JW Player:
    • Web video players (desktop and mobile HTML5 players)

Results

The surveyed company achieved the following results with JW Player:

  • The vendors they evaluated before choosing JW Player:
    • Brightcove
    • YouTube
  • Rates JW Player compared to other video platform solutions:
    • video viewing experience: significantly Better
    • ease of use: significantly Better

JW Player Customer Research

9 out of 10 companies rate JW Player better than other platforms for their video needs

Please rate JW Player compared to other video platform solutions:

Best in class Significantly Better Better Not Better

Video viewing experience
Advertising Revenue
Ease of use
Expanding reach on new screens / platforms
Breadth in developer APIs and documentation

JW Player Case Study

Ane.Org

Introduction

This case study of ane.org is based on a December 2020 survey of JW Player customers by TechValidate, a 3rd-party research service.

“JW Player enables us to provide best-in-class viewer experiences, and supports our goals for growing video engagement, reach and revenue.”

“We like being able to broadcast to 3 independent platforms.
The organization of our streams was important to us.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select JW Player:

  • The top challenge(s) facing their video business in 2021:
    • Increasing video engagement (average viewing sessions)
    • Doing more with less (due to cost cutting, and overall business climate)
    • Developing more compelling live video experiences
  • The three main drivers on why their company signed/renewed a partnership with JW Player:
    • Reducing video platform costs
    • Broadening audience reach across new screens or platforms
    • Turn key support for the latest digital video standards

Use Case

The key features and functionalities of JW Player that the surveyed organization uses:

  • How they use JW Player:
    • Web video players (desktop and mobile HTML5 players)
    • Video Streaming (hosting, transcoding and playlist management)
    • Live Channels
    • Engagement (Article Matching and Recommendations)
    • Analytics

Results

The surveyed organization achieved the following results with JW Player:

  • The vendors they evaluated before choosing JW Player:
    • Vimeo
    • YouTube
  • Rates JW Player compared to other video platform solutions:
    • video viewing experience: best in class
    • advertising Revenue: significantly Better
    • ease of use: best in class
    • expanding reach on new screens / platforms: best in class
    • breadth in developer APIs and documentation: best in class
  • They increased the volume of video published by 30-40% with JW Player.

JW Player Customer Research

Top Challenges For Digital Video Businesses

What do you see as the top challenge(s) facing your video business in 2021?

Reaching audiences on new screens (Roku, Apple TV, etc)
28%
Insufficient advertising demand (low ad fill and/or CPMs)
27%
Increasing video engagement (average viewing sessions)
50%
Doing more with less (due to cost cutting, and overall business climate)
48%
Exploring and optimizing subscription and/or pay per view revenue models
25%
Developing more compelling live video experiences
31%
Producing and/or acquiring more video content
36%

JW Player Customer Testimonial

JW Player has enabled us to scale and update our content quickly, view and analyze viewer data, and easily house our video content. We have been able to use APIs for most of our other needs including uploading captions and tracking watched time which has been paramount to our business growth and compliance needs.

John Dukarski-French, Manager - Platforms & Special Projects, Intellezy, LLC

JW Player Customer Satisfaction Rating

Jeroen Krouwels, a Chief Commercial Officer at hihaho, would be very likely to recommend JW Player for this reason:

The best video technology there is so far



More to Explore



About JW Player

JW Player is the New York-based company that pioneered video on the web and continues to innovate for the future. As creators of the world’s first open source video player in 2008, we powered the original YouTube and have since expanded to video hosting and streaming, advertising, and analytics for 1 billion monthly unique viewers in 200 countries

JW Player Website   JW Player Website