690 Customers Surveyed
4,786 Data Points Collected
26 Published TechFacts
6 Published Charts
21 Published Case Studies
JW Player Case Study
This case study of Mumbrella is based on a January 2021 survey of JW Player customers by TechValidate, a 3rd-party research service.
“JW Player enables us to provide best-in-class viewer experiences, and supports our goals for growing video engagement, reach and revenue.”
“The platform is easy to use for everyone. "
The business challenges that led the profiled company to evaluate and ultimately select JW Player:
The key features and functionalities of JW Player that the surveyed company uses:
The surveyed company achieved the following results with JW Player:
JW Player Customer Research
Please rate JW Player compared to other video platform solutions:
Best in class
Significantly Better
Better
Not Better
| Video viewing experience |
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| Advertising Revenue |
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| Ease of use |
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| Expanding reach on new screens / platforms |
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| Breadth in developer APIs and documentation |
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JW Player Case Study
This case study of ane.org is based on a December 2020 survey of JW Player customers by TechValidate, a 3rd-party research service.
“JW Player enables us to provide best-in-class viewer experiences, and supports our goals for growing video engagement, reach and revenue.”
“We like being able to broadcast to 3 independent platforms.
The organization of our streams was important to us.”
The business challenges that led the profiled organization to evaluate and ultimately select JW Player:
The key features and functionalities of JW Player that the surveyed organization uses:
The surveyed organization achieved the following results with JW Player:
JW Player Customer Research
What do you see as the top challenge(s) facing your video business in 2021?
| Reaching audiences on new screens (Roku, Apple TV, etc) |
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| Insufficient advertising demand (low ad fill and/or CPMs) |
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| Increasing video engagement (average viewing sessions) |
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| Doing more with less (due to cost cutting, and overall business climate) |
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| Exploring and optimizing subscription and/or pay per view revenue models |
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| Developing more compelling live video experiences |
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| Producing and/or acquiring more video content |
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JW Player Customer Testimonial
JW Player has enabled us to scale and update our content quickly, view and analyze viewer data, and easily house our video content. We have been able to use APIs for most of our other needs including uploading captions and tracking watched time which has been paramount to our business growth and compliance needs.
— John Dukarski-French, Manager - Platforms & Special Projects, Intellezy, LLC
JW Player Customer Satisfaction Rating
Jeroen Krouwels, a Chief Commercial Officer at hihaho, would be very likely to recommend JW Player for this reason:
The best video technology there is so far
Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend JW Player?”
JW Player Website JW Player Website
