TechValidate Research on John Crane

These pages present data that TechValidate has sourced via direct research with verified customers and users of John Crane. TechValidate stands behind the authenticity of all published data. Learn more »



401 Customers Surveyed

2,815 Data Points Collected

56 Published TechFacts

10 Published Charts

2 Published Case Studies



Selected Research Highlights


John Crane Solutions Customer Satisfaction Rating

A Maintenance Manager at a Global 500 pharmaceuticals company would be likely to recommend John Crane Solutions for this reason:

Bon matériel, bonne fiabilité si correctement utilisé. Pas toujours au top au niveau de la réactivité et résolution de problèmes récurrents

John Crane Inc. Case Study

Lotte Chemical Titan

Introduction

This case study of Lotte Chemical Titan is based on an April 2019 survey of John Crane Inc. customers by TechValidate, a 3rd-party research service.

“John Crane products and services have improved the performance of my pumps, mixers, and agitators.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select John Crane Inc.:

  • Face the following challenges:
    • Reducing power consumption
    • Increasing reliability of pumps, mixers and agitators
    • Increasing efficiency of equipment operation and maintenance
    • Unplanned downtime

Use Case

The key features and functionalities of John Crane Inc. that the surveyed company uses:

  • Uses the following John Crane Product:
    • Type 2800 Non-Contacting Seals
  • Said that better training of maintenance staff was the most critical to ensure continued performance and equipment reliability.

Results

The surveyed company achieved the following results with John Crane Inc.:

  • Saw an increase in Mean Time Between Repair (MTBR) of more than 50%.
  • Saw the following since using John Crane products and services:
    • Reduced unplanned equipment downtime
    • Increased Mean Time Between Repair (MTBR)
    • Reduced maintenance costs
    • Assured manufacturing process control
    • Optimize equipment availability to boost production
  • Chose John Crane products over other competitors because of the following reasons:
    • Superior product performance
    • Customer/engineering support
    • Improved the performance of our pumps, mixers, and agitators

John Crane Inc. Customer Research

By upgrading mechanical seals and adding John Crane Seal Face Treatments (Dynamic Lift Up-Stream Pumping) to mechanical seals, the performance of our customers’ rotating equipment has improved in the following areas:

Increased reliability
70%
Extended life of the seal
59%
Cut operating costs
33%
Reduced environmental waste
22%

John Crane Inc. Customer Satisfaction Rating

A Planner at a Fortune 500 Pulp and Paper Mill, would be very likely to recommend John Crane Inc. for this reason:

John Crane performs excellent repairs on our mechanical seals at a competitive cost.

John Crane Solutions Case Study

Sanofi

Introduction

This case study of Sanofi is based on a March 2019 survey of John Crane Solutions customers by TechValidate, a 3rd-party research service.

“John Crane products and services have improved the performance of my pumps, mixers, and agitators.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select John Crane Solutions:

  • Current challenges facing their facility:
    • Increasing efficiency of equipment operation and maintenance
    • Keeping up with technology
    • Unplanned downtime

Use Case

The key features and functionalities of John Crane Solutions that the surveyed company uses:

  • John Crane Solutions they use in their facility:
    • Type 7800 / Type 32 / Type 5280 / CK Series Vessel and Agitator Seals
    • Type 4600 Compact Single Seals
  • Said that improved maintenance practices were the most critical to ensure continued performance and equipment reliability.

Results

The surveyed company achieved the following results with John Crane Solutions:

  • Chose John Crane products over other competitors because of the following reasons:
    • Superior product performance
  • Benefits received from using John Crane products and services:
    • Reduced unplanned equipment downtime
    • Increased Mean Time Between Repair (MTBR)
  • Saw an increase in Mean Time Between Repair (MTBR) of 10-49%.

John Crane Inc. Customer Research

Please indicate the primary business challenges currently facing your Pulp and Paper Mill?

Increasing the reliability of your pumps, mixers and agitators
55%
Increasing efficiency of equipment operation and maintenance
49%
Reducing water consumption
44%
Safety
41%
Unplanned downtime
39%
Reducing power consumption
32%
Reducing labor costs
27%
Meeting environmental goals
25%
Recruiting and developing the workforce
19%
Keeping up with technology
16%
Filing gaps in the workforce
9%
Other
2%


More to Explore



About John Crane

We develop innovations needed for mission-critical rotating equipment and challenging environments by utilizing the latest technology.

John Crane Website   John Crane Website