TechValidate Research on John Crane Inc.

These pages present data that TechValidate has sourced via direct research with verified customers and users of John Crane Inc.. TechValidate stands behind the authenticity of all published data. Learn more »



401 Customers Surveyed

2,815 Data Points Collected

3 Published TechFacts

2 Published Charts

2 Published Case Studies



Selected Research Highlights


John Crane Performance Customer Research

Benefits since entering into a reliability program.

What benefits have you seen since entering into a reliability program with John Crane:

Improved equipment performance
54%
Reduced maintenance costs
49%
Increased workforce knowledge
33%
All of the above
15%
Shorter turnaround times
8%

John Crane Inc. Case Study

Lotte Chemical Titan

Introduction

This case study of Lotte Chemical Titan is based on an April 2019 survey of John Crane Inc. customers by TechValidate, a 3rd-party research service.

“John Crane products and services have improved the performance of my pumps, mixers, and agitators.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select John Crane Inc.:

  • Face the following challenges:
    • Reducing power consumption
    • Increasing reliability of pumps, mixers and agitators
    • Increasing efficiency of equipment operation and maintenance
    • Unplanned downtime

Use Case

The key features and functionalities of John Crane Inc. that the surveyed company uses:

  • Uses the following John Crane Product:
    • Type 2800 Non-Contacting Seals
  • Said that better training of maintenance staff was the most critical to ensure continued performance and equipment reliability.

Results

The surveyed company achieved the following results with John Crane Inc.:

  • Saw an increase in Mean Time Between Repair (MTBR) of more than 50%.
  • Saw the following since using John Crane products and services:
    • Reduced unplanned equipment downtime
    • Increased Mean Time Between Repair (MTBR)
    • Reduced maintenance costs
    • Assured manufacturing process control
    • Optimize equipment availability to boost production
  • Chose John Crane products over other competitors because of the following reasons:
    • Superior product performance
    • Customer/engineering support
    • Improved the performance of our pumps, mixers, and agitators

John Crane Inc. Customer Statistic

54% of surveyed customers confirmed that since entering into a reliability program with John Crane, they experienced improved equipment performance.

54%

John Crane Inc. Customer Statistic

92% of surveyed customers agree that the training provided by John Crane gives their workforce the skills to help increase plant efficiency.

92%

Performance Plus -- John Crane Customer Research

The key elements to ensure future performance and equipment reliability

From the list below, which of the following will be the most critical to address to ensure continued performance and equipment reliability in the future?

Workforce skills and knowledge
64%
Enhanced condition based maintenance programs
53%
Accurate asset data management
49%
Technology upgrades
44%
Budget and expenditure control
40%
Remote monitoring and services for critical machinery
27%
Health, safety and environmental regulations
18%

John Crane Solutions Case Study

Sanofi

Introduction

This case study of Sanofi is based on a March 2019 survey of John Crane Solutions customers by TechValidate, a 3rd-party research service.

“John Crane products and services have improved the performance of my pumps, mixers, and agitators.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select John Crane Solutions:

  • Current challenges facing their facility:
    • Increasing efficiency of equipment operation and maintenance
    • Keeping up with technology
    • Unplanned downtime

Use Case

The key features and functionalities of John Crane Solutions that the surveyed company uses:

  • John Crane Solutions they use in their facility:
    • Type 7800 / Type 32 / Type 5280 / CK Series Vessel and Agitator Seals
    • Type 4600 Compact Single Seals
  • Said that improved maintenance practices were the most critical to ensure continued performance and equipment reliability.

Results

The surveyed company achieved the following results with John Crane Solutions:

  • Chose John Crane products over other competitors because of the following reasons:
    • Superior product performance
  • Benefits received from using John Crane products and services:
    • Reduced unplanned equipment downtime
    • Increased Mean Time Between Repair (MTBR)
  • Saw an increase in Mean Time Between Repair (MTBR) of 10-49%.


More to Explore



About John Crane Inc.

We develop innovations needed for mission-critical rotating equipment and challenging environments by utilizing the latest technology.

John Crane Inc. Website   John Crane Inc. Website