Cherwell Service Management Customer Statistic
60% of surveyed Cherwell customers replaced ServiceNow as their previous ITSM tool because the time and cost of upgrading the old ITSM tool were too high.
This data was sourced directly from verified users of Cherwell Service Management by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following Cherwell Service Management users were used to create this statistic:
|IT Manager||Large Enterprise||Real Estate|
|IT Project Manager||State & Local||Government|
|IT Director||Fortune 500||Professional Services|
|IT Administrator||Medium Enterprise||Metals & Mining|
|IT Professional||Educational Institution||Educational Institution|
|Application Manager||Educational Institution||Educational Institution|
|IT Project Manager||Large Enterprise||Health Care|
|IT Director||Small Business||Hospitality|
|IT Manager||Fortune 500||Construction|
|IT Manager||State & Local||Government|
|CEO||Small Business||Computer Services|
|IT Manager||Fortune 500||Agriculture|
|System Administrator||S&P 500||Professional Services|
|IT Architect||Large Enterprise||Construction|
|IT Specialist||Medium Enterprise||Banking|
|IT Manager||Medium Enterprise||Retail|
|IT Professional||Large Enterprise||Consumer Services|
|IT Manager||Large Enterprise||Retail|
|IT Manager||Medium Enterprise||Construction|