Original Research on IP Telecom

IP Telecom Customer Research

IP Telecom’s Phone Solutions are meeting or exceeding the business expectations for organisations with a USA Presence

Does IP Telecom’s solution (phone, teams, etc.) meet your business expectations?

Met our expectations	67%
Exceeded our expectations	33%
Did not meet our expectations	0%

IP Telecom Case Study

This case study of DDLETB is based on a November 2020 survey of IP Telecom customers by TechValidate, a 3rd-party research service.

The business challenges that led the profiled organization to evaluate and ultimately select IP Telecom:

Moved their telephony to IP Telecom for the following reasons:
- Cost savings
- Integrates with other solutions

The key features and functionalities of IP Telecom that the surveyed organization uses:

Believe having IP Telecom’s solution in place will help their business cope with possible future lockdowns.

The surveyed organization achieved the following results with IP Telecom:

Said IP Telecom’s solution met their expectations.
Found IP Telecom’s response times during the lockdown period to be neither Satisfactory nor dissatisfactory.

IP Telecom Customer Research

Would you recommend IP Telecom’s solutions based on ease of use?

Yes	97%
no	3%

IP Telecom Customer Statistic

64% of surveyed organizations found it easy to problem-solve with IP Telecom.

64%

IP Telecom Customer Statistic

100% of surveyed Membership Organization organizations moved their telephony to IP Telecom for because it’s an easy to use product.

100%