The business challenges that led the profiled organization to evaluate and ultimately select IP Telecom:
- Moved their telephony to IP Telecom for the following reasons:
- Cost savings
- Integrates with other solutions
The key features and functionalities of IP Telecom that the surveyed organization uses:
- Believe having IP Telecom’s solution in place will help their business cope with possible future lockdowns.
The surveyed organization achieved the following results with IP Telecom:
- Rated IP Telecom’s ease of use as follows:
- day-to-day basis: very easy
- initial set up: easy
- requesting additional services: neither easy nor difficult
- problem solving: easy
- team collaboration: easy
- Said they would recommend IP Telecom’s solutions based on ease of use.
- Have experienced cost savings with IP Telecom.
- Said IP Telecom’s solution met their expectations.
- Found IP Telecom’s response times during the lockdown period to be neither Satisfactory nor dissatisfactory.