TechValidate Research on IP Telecom

These pages present data that TechValidate has sourced via direct research with verified customers and users of IP Telecom. TechValidate stands behind the authenticity of all published data. Learn more »



660 Data Points Collected

64 Published TechFacts

3 Published Charts

1 Published Case Study



Selected Research Highlights


IP Telecom Case Study

DDLETB – Educational Institution

Introduction

This case study of DDLETB is based on a November 2020 survey of IP Telecom customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select IP Telecom:

  • Moved their telephony to IP Telecom for the following reasons:
    • Cost savings
    • Integrates with other solutions

Use Case

The key features and functionalities of IP Telecom that the surveyed organization uses:

  • Believe having IP Telecom’s solution in place will help their business cope with possible future lockdowns.

Results

The surveyed organization achieved the following results with IP Telecom:

  • Rated IP Telecom’s ease of use as follows:
    • day-to-day basis: very easy
    • initial set up: easy
    • requesting additional services: neither easy nor difficult
    • problem solving: easy
    • team collaboration: easy
  • Said they would recommend IP Telecom’s solutions based on ease of use.
  • Have experienced cost savings with IP Telecom.
  • Said IP Telecom’s solution met their expectations.
  • Found IP Telecom’s response times during the lockdown period to be neither Satisfactory nor dissatisfactory.

IP Telecom Customer Statistic

The Super-Easy Phone System SMEs Recommend

96% of surveyed Small Business organizations said they would recommend IP Telecom’s solutions based on ease of use.

96%

IP Telecom Customer Research

97% of SME customers found that IP Telecom’s Phone System Solution met or exceeded their business expectations

Does IP Telecom’s solution (phone, teams, etc.) meet your business expectations?

Met our expectations
79%
Exceeded our expectations
18%
Did not meet our expectations
3%

IP Telecom Customer Research

IP Telecom’s solutions are super easy to use according to 97% of our customers

Would you recommend IP Telecom’s solutions based on ease of use?

Yes
97%
no
3%

IP Telecom Customer Satisfaction Rating

Helen Cleary, a Facilities Manager at DDLETB, would be very likely to recommend IP Telecom for this reason:

Very efficient and competitively priced



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About IP Telecom

IP Telecom is Ireland's only dedicated VoIP provider, delivering quality business solutions and unparalleled customer support since 2010.

IP Telecom Website   IP Telecom Website