TechValidate Research on iovation

72 TechFacts – Page 1 of 3


iovation Customer Review

4.5/5 Stars

What's been the best benefit of using iovation fraud and authentication solutions?

Mitigating fraud at point of origination and reducing downstream expenses and losses.

iovation Customer Satisfaction Rating

A Project Manager at a S&P 500 financial services company would be very likely to recommend iovation for this reason:

Fraudforce solution has proven to be very effective for mitigating fraud and working with the folks at iovation is very easy. We’ve not had to deal with a lot of bureaucracy and red tape.

iovation Customer Statistic

52% of surveyed financial organizations said they saw an ROI in 1-3 months.

iovation Customer Statistic

46% of surveyed IT organizations said they saw an ROI in less than 3 months.

iovation Customer Review

5/5 Stars

How does iovation help you focus on a customer-centric user experience?

We could not have had the current success rates without the strong partnership

iovation Customer Satisfaction Rating

A Fraud Analyst at a small business gaming company would be very likely to recommend iovation for this reason:

iovation has been incredibly helpful in managing our player base and keeping things safe and secure.

iovation Customer Satisfaction Rating

A Network Administrator at Communities would be very likely to recommend iovation for this reason:

We started using iovation many years ago and since implementation, our chargeback and disputed charges have decreased significantly.

iovation Customer Review

5/5 Stars

How does iovation help you focus on a customer-centric user experience?

iovation helps us quickly identify fraud which helps us protect our insurers by removing fraudulent policies swiftly.

iovation Customer Satisfaction Rating

A Fraud Analyst at a large enterprise banking company would be very likely to recommend iovation for this reason:

iovation is willing to work with us and provides as much time and attention as needed to help our organization implement their fraud and authentication products correctly.

iovation Customer Satisfaction Rating

Analyst at a medium enterprise gambling company , would be very likely to recommend iovation for this reason:

iovation offers truly remarkable products with a great deal of potential. It is easy to use and configure while allowing for intensive monitoring and active detection and prevention of unwanted and fraudulent behaviour.

iovation Customer Statistic

By using iovation’s fraud and authentication solutions, 80% of surveyed gambling and gaming organizations easily identified patterns of fraud and evasion techniques.

iovation Customer Satisfaction

94% of surveyed gambling and gaming organizations are likely to recommend iovation

iovation FraudForce Customer Statistic

4 out of 5 customers who experienced Account Takeover fraud saw an ROI 3 months or sooner after implementing iovation.

iovation Customer Statistic

94% of surveyed customers agree that iovation improves the customers’ experience by linking fraudulent devices without the need for personal data.

iovation Customer Satisfaction

91% of surveyed customers are likely to recommend iovation.

iovation Customer Review

4/5 Stars

What's been the best benefit of using iovation fraud and authentication solutions?

Iovation highlights potential fraudsters for us. Locking users who are deemed fraudulent, either through automatic rules or manually from our internal processes is key.

iovation Customer Statistic

Privacy by Design

94% of surveyed customers agree, compared to other vendors, iovation is the most privacy-friendly device reputation provider on the market.

iovation Customer Statistic

100% of surveyed Fortune 500 financial services agree that iovation helps improve their customers’ experience via reduced account takeover.

iovation Customer Statistic

8 out of 10 customers name iovation’s evidence sharing as central to their fraud prevention strategy

iovation Customer Satisfaction Rating

An Operations Manager at a medium enterprise gambling company would be very likely to recommend iovation for this reason:

The versatility of the Business Rule Editor together with the stellar support from our account manager offer customization options unparalleled in the sector. Also once integrated into the operators own systems, it becomes second nature for agents to apply the correct evidence in a fast and meaningful manner.

iovation Customer Statistic

91% of surveyed Financial Services organizations agree, compared to other vendors, iovation is the most privacy-friendly device reputation provider on the market.

iovation Customer Statistic

8 out of 10 customers report they have improved customer experience by reducing friction with iovation.

iovation Customer Statistic

72% of financial services industry customers agree that iovation helps to improve their customers’ experience by reducing account takeover fraud (ATO).

72%

iovation Customer Testimonial

iovation is a very collaborative, transparent organization. I view them as more of a partner, not a vendor.

Vice President, Medium Enterprise Financial Services Company

iovation FraudForce Customer Satisfaction Rating

A Fraud Manager at a large enterprise insurance company would be very likely to recommend iovation FraudForce for this reason:

Highly effective AND cost-effective solutions. Very supportive teams with a collaborative approach. Flexible and accommodating. Great to do business with.

iovation Customer Statistic

When asked what features of iovation give them the confidence that their business is being protected against fraud, 80% of surveyed Financial Services customers said business rules that are specific to their business and industry.

iovation Customer Testimonial

iovation allows us to quickly grant access to legitimate customers for a seamless experience while we receive flags for those that require further investigation. Allows fast-tracking of good customers.

Risk Manager, Medium Enterprise Gambling Company

iovation Customer Statistic

94% of gambling customers said iovation improves their customers’ experience by linking fraudulent devices without the need for personal data.

iovation FraudForce Customer Statistic

7 out of 10 gambling customers said they use iovation to identify and stop fraud rings, when asked how they utilize the service.

iovation Customer Testimonial

We can focus on the customer knowing it is the actual customer and not a fraudster. We have reassurances that allow us to create new accounts daily with minimal fraud risk.

Consultant, Medium Enterprise Financial Services Company




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