TechValidate Research on iOFFICE Facilities Management


Case Study: FaciliCorp

Introduction

This case study of FaciliCorp is based on a February 2015 survey of iOFFICE Facilities Management customers by TechValidate, a 3rd-party research service.

“We are now able to quickly present (graphically) multiple options of move scenarios to present to our clients.”

Challenges

  • Solved the following operational challenges by implementing iOFFICE at their organization:
    • Automated manual processes
    • Improved access to real-time information about activity and performance
    • Improved responsiveness to customer requests
  • Purchased and licensed iOFFICE because of the following operational purchasing drivers:
    • Its ease of use
    • Its overall functionality
    • Its modular approach
    • The mobile applications
    • Price
    • Flexibility
    • Configurability
    • The ability to implement and use the product within 90 days

Use Case

  • Is using the following mobility apps offered by iOFFICE:
    • Space
  • Utilizes the reporting functionality for the following:
    • Service/resource justification
    • Day to day management
    • Presentations to executives

Results

  • Evaluated the following vendors before licensing iOFFICE:
    • Archibus
    • FM Systems
    • Manhattan
  • Rates the following iOFFICE capabilities in terms of how differentiated they are from the competition:
    • Ease of use: very highly differentiated
    • Flexibility/configurability: very differentiated
    • Mobility: differentiated
    • Price: very highly differentiated
  • Had a payback period of 1-3 months for their investment in iOFFICE.
  • Increased the productivity of their facilities team by 31-50% with iOFFICE.




About This Data

This data was sourced directly from verified users of iOFFICE Facilities Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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