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TechValidate Research on iOFFICE Facilities Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of iOFFICE Facilities Management. TechValidate stands behind the authenticity of all published data. Learn more »



322 Customers Surveyed

2,604 Data Points Collected

60 Published TechFacts

4 Published Charts

1 Published Case Study



Selected Research Highlights


Customers agree: iOffice simply easier to use

96% of surveyed customers evaluate iOffice’s ease of use as better compared to other IWMS tools.

Case Study: Facili Corp

Introduction

This case study of FaciliCorp is based on a February 2015 survey of iOffice Facilities Management customers by TechValidate, a 3rd-party research service.

“We are now able to quickly present (graphically) multiple options of move scenarios to present to our clients.”

Challenges

  • Solved the following operational challenges by implementing iOffice at their organization:
    • Automated manual processes
    • Improved access to real-time information about activity and performance
    • Improved responsiveness to customer requests
  • Purchased and licensed iOffice because of the following operational purchasing drivers:
    • Its ease of use
    • Its overall functionality
    • Its modular approach
    • The mobile applications
    • Price
    • Flexibility
    • Configurability
    • The ability to implement and use the product within 90 days

Use Case

  • Is using the following mobility apps offered by iOffice:
    • Space
  • Utilizes the reporting functionality for the following:
    • Service/resource justification
    • Day to day management
    • Presentations to executivies

Results

  • Evaluated the following vendors before licensing iOffice:
    • Archibus
    • FM Systems
    • Manhattan
  • Rates the following iOffice capabilities in terms of how differentiated they are from the competition:
    • Ease of use: very highly differentiated
    • Flexibility/configurability: very differentiated
    • Mobility: differentiated
    • Price: very highly differentiated
  • Had a payback period of 1-3 months for their investment in iOffice.
  • Increased the productivity of their facilities team by 31-50% with iOffice.

See How iOffice’s Capabilities Compare to the Competition

Here are top 5 ways iOffice’s capabilities differs from the competition.

S Very highly differentiated S Very differentiated S Differentiated S Not differentiated

Ease of use
Customer Support/Responsive
Flexibility/Configurability
Mobility
Price

iOFFICE Customer Satisfaction Rating

John Lynn, a Facilities Manager at UNION SAVINGS BANK, would be very likely to recommend iOFFICE for this reason:

I think iOFFICE is a very useful tool. Its easy to access from anywhere and it has everything you need.

Why decision makers opt for iOffice

What was the top Executive level purchasing driver for licensing iOffice?

Price: 9%
Access to real-time information about performance of critical assets and services: 60%
Your recommendation: 32%


More to Explore



About iOFFICE Facilities Management

iOffice provides integrated workplace management systems tailored to meet the unique needs of companies today. Their integrated workplace management system (IWMS) portal, also known as a facilities management software or FM software, provides a robust and cost-effective portfolio of desktop software and mobile apps that can be customized to meet any company’s specific budget and workplace needs.

iOFFICE Facilities Management Website   iOFFICE Website