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TechValidate Research on iOFFICE Facilities Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of iOFFICE Facilities Management. TechValidate stands behind the authenticity of all published data. Learn more »



398 Customers Surveyed

3,211 Data Points Collected

60 Published TechFacts

4 Published Charts

1 Published Case Study



Selected Research Highlights


Competitor tools iOFFICE customers have previously used

Which Workplace Management Software or IWMS tools have you used?

Archibus
21%
FM Systems
38%
Tririga
8%
Manhattan Software (Tribble)
13%
AsureSoft
2%
360
30%
Homegrown (developed in house)
25%
Other (Sierraview, Aperature, ProLease, Angus)
28%

Prior to iOffice, we had a very manual process for tracking space and receiving work orders. We now have visibility into our space, occupancy, work orders, and company directory. In fact, the iOffice directory is the best company wide directory we now have because it is easy to use and helps locate individuals on the floor plan. iOffice is the tool that is building the capability and reputation of the facilities team.

Will Martin, Facilities Director, Health Management Systems, Inc.

Top Reasons Customers Chose iOffice

Here are the top 9 reasons customers chose iOffice to improve their operation.

Ease of use
71%
Overall functionality
77%
Modular approach
37%
Ability to interface with other systems
31%
Mobile applications
27%
Price
30%
Flexibility
56%
Configurability
45%
Ability to be implemented and using product within 90 days
28%

Case Study: Facili Corp

Introduction

This case study of FaciliCorp is based on a February 2015 survey of iOffice Facilities Management customers by TechValidate, a 3rd-party research service.

“We are now able to quickly present (graphically) multiple options of move scenarios to present to our clients.”

Challenges

  • Solved the following operational challenges by implementing iOffice at their organization:
    • Automated manual processes
    • Improved access to real-time information about activity and performance
    • Improved responsiveness to customer requests
  • Purchased and licensed iOffice because of the following operational purchasing drivers:
    • Its ease of use
    • Its overall functionality
    • Its modular approach
    • The mobile applications
    • Price
    • Flexibility
    • Configurability
    • The ability to implement and use the product within 90 days

Use Case

  • Is using the following mobility apps offered by iOffice:
    • Space
  • Utilizes the reporting functionality for the following:
    • Service/resource justification
    • Day to day management
    • Presentations to executivies

Results

  • Evaluated the following vendors before licensing iOffice:
    • Archibus
    • FM Systems
    • Manhattan
  • Rates the following iOffice capabilities in terms of how differentiated they are from the competition:
    • Ease of use: very highly differentiated
    • Flexibility/configurability: very differentiated
    • Mobility: differentiated
    • Price: very highly differentiated
  • Had a payback period of 1-3 months for their investment in iOffice.
  • Increased the productivity of their facilities team by 31-50% with iOffice.

iOffice Workplace Management Software Customer Statistic

83% of surveyed facilities leaders believe the ability to compare energy use to occupancy in real-time would be valuable for their organization.

83%


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About iOFFICE Facilities Management

iOffice provides integrated workplace management systems tailored to meet the unique needs of companies today. Their integrated workplace management system (IWMS) portal, also known as a facilities management software or FM software, provides a robust and cost-effective portfolio of desktop software and mobile apps that can be customized to meet any company’s specific budget and workplace needs.

iOFFICE Facilities Management Website   iOFFICE Website