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TechValidate Research on iOFFICE Facilities Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of iOFFICE Facilities Management. TechValidate stands behind the authenticity of all published data. Learn more »



322 Customers Surveyed

2,604 Data Points Collected

60 Published TechFacts

4 Published Charts

1 Published Case Study



Selected Research Highlights


Case Study: Facili Corp

Introduction

This case study of FaciliCorp is based on a February 2015 survey of iOffice Facilities Management customers by TechValidate, a 3rd-party research service.

“We are now able to quickly present (graphically) multiple options of move scenarios to present to our clients.”

Challenges

  • Solved the following operational challenges by implementing iOffice at their organization:
    • Automated manual processes
    • Improved access to real-time information about activity and performance
    • Improved responsiveness to customer requests
  • Purchased and licensed iOffice because of the following operational purchasing drivers:
    • Its ease of use
    • Its overall functionality
    • Its modular approach
    • The mobile applications
    • Price
    • Flexibility
    • Configurability
    • The ability to implement and use the product within 90 days

Use Case

  • Is using the following mobility apps offered by iOffice:
    • Space
  • Utilizes the reporting functionality for the following:
    • Service/resource justification
    • Day to day management
    • Presentations to executivies

Results

  • Evaluated the following vendors before licensing iOffice:
    • Archibus
    • FM Systems
    • Manhattan
  • Rates the following iOffice capabilities in terms of how differentiated they are from the competition:
    • Ease of use: very highly differentiated
    • Flexibility/configurability: very differentiated
    • Mobility: differentiated
    • Price: very highly differentiated
  • Had a payback period of 1-3 months for their investment in iOffice.
  • Increased the productivity of their facilities team by 31-50% with iOffice.

Why decision makers opt for iOffice

What was the top Executive level purchasing driver for licensing iOffice?

Price: 9%
Access to real-time information about performance of critical assets and services: 60%
Your recommendation: 32%

iOffice has made some of our every day work easier and more productive. We can look up reports for items that normally would take hours to track down. We appreciate the convenience it has given us to communicate service requests with fellow employees, and the ability to track the requests.

Facilities Professional, Large Enterprise Construction Company

Top Reasons Customers Chose iOffice

Here are the top 9 reasons customers chose iOffice to improve their operation.

Ease of use
71%
Overall functionality
77%
Modular approach
37%
Ability to interface with other systems
31%
Mobile applications
27%
Price
30%
Flexibility
56%
Configurability
45%
Ability to be implemented and using product within 90 days
28%

5/5 Stars

How our organization uses iOffice Facilities Management:

We use iOffice as a competitive advantage versus our competitors in our offering of FM services to our current and future clients.

Would you recommend iOffice Facilities Management?

Yes, currently on the market I see iOffice to be the best IWMS available. Also, the flexibility in setup, plus fantastic support, really put iOffice in the front.



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About iOFFICE Facilities Management

iOffice provides integrated workplace management systems tailored to meet the unique needs of companies today. Their integrated workplace management system (IWMS) portal, also known as a facilities management software or FM software, provides a robust and cost-effective portfolio of desktop software and mobile apps that can be customized to meet any company’s specific budget and workplace needs.

iOFFICE Facilities Management Website   iOFFICE Website